Mariano Bernárdez, expert in performance improvement, was interviewed in Buenos Aires (Argentina) by Learning Review's Verónica Inoue. Inoue asked Bernardez about his new book, Tecnología del Desempeño Humano (Human Performance Technology), and how this issue affects the Latin-American market.
tec measuring sales force performance
is the human performance technology (HPT) model being implemented in companies in the United States and other developed countries, but not in organizations in Latin America and Spain? Mariano Bernádez : Methodology and practice are two very different things. From the practice standpoint, I think the issue with performance in Latin-American organizations in general—although I''m more familiar with those in Argentina, Chile, Brazil, Mexico, Colombia, Peru, and Spain—is very clear: we have made all the