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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 tec introduction to salesforce

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

Evaluate Now

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How to Rise Above Today’s Economic Challenges: Equip Your Sales Force with Mobile CRM


In today’s tough economic climate, companies need their sales teams operating at peak performance. But traditional customer relationship management (CRM) may be hampering field salespeople’s productivity, with frequent downtime and lengthy sales cycles cutting them off from their managers. Learn how mobile CRM solutions can help speed up and improve the sales process, so your company can survive even the toughest market.

tec introduction to salesforce  Sales Force Performance | TEC Introduction to Salesforce | TEC Backdrop Salesforce | TEC Sales Force Automation | TEC Sales Force Management | TEC Sales Processing and Tracking | TEC Strategies Associated with Sales | TEC Software for Sales Force Automation | Read More

Want to Turn Your Workforce into a Real Community? EnterpriseJungle Can Help


How often do we feel that we hardly know the person sitting in the cubicle next to ours, let alone someone sitting in our company’s Hong Kong or Sydney office? Yet, unbeknownst to us that colleague could have expertise and connections that would be of great importance for our next project. Workforce access to information, knowledge, and opportunity has direct correlation to productivity, retention

tec introduction to salesforce  Sinclair has been the technologist or entrepreneur in residence (EIR) with a number of high net-worth executives, accelerating their introduction to and understanding of emerging technology markets, the sector’s application to business, deal flow analysis, and consulting to their portfolios of startup companies. In addition, he applies his business consulting methodologies to sectors outside of technology such as hospitality, implementing and deploying the knowledge and research into best processes in Read More

Supply Chain Shorts for the Week of March 4, 2013


This week TEC brings you news from Manhattan Associates, Descartes, TXT e-solutions, United Technologies, Agilent, and a company called Oz Development. Registration has opened for Manhattan Associates’ Momentum 2013, happening May 19–22 at Caesars Palace in Las Vegas, NV. Industry events (see RedPrairie and JDA) have made the future even more interesting for Manhattan Associates; TEC continues

tec introduction to salesforce  strategy with considerable interest. TEC has written before about growth opportunities for Manhattan in manufacturing and in the retail space. We expect to hear more about Manhattan’s cloud strategy. What do you think will be the focus at Momentum 2013? Logistics solutions and services provider Descartes  reported its FY2013 results this week. Revenues, which are approximately 92–93% services-based, increased 14% in the fourth quarter, year-over-year, to $33.8 million, helping to drive up revenues Read More

When ERP and CRM Connect in the Cloud


In early 2011 Plex Systems announced that it has integrated its software-as-a-service (SaaS) enterprise resource planning (ERP) product with salesforce.com’s Sales Cloud 2. The result is a cloud-based composite application focused on the lead management process. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), interviews Patrick Fetterman, Plex’s vice president of marketing.

tec introduction to salesforce  and its product, see TEC ’s recent Certification Report as well as my 2010 blog series on Plex . The privately held company is just closing its 2010 financials, and Plex’s current state of affairs looks like this: A 27 percent growth in top line revenue over 2009 About 50 new contracts, expanding its customer list to 586 companies and organizations The company’s biggest customer yet, Invensys Controls , signed in September 2010 The strongest ever sales pipeline going into 2011 In addition, Plex is Read More

The Benefits of Selecting a CRM Implementation Partner


As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

tec introduction to salesforce  CRM Implementation Partner | TEC Case Study of a Successful CRM Implementation | Successful Implementation of CRM | Implementing CRM System with Internal Resources | CRM System Implementation | Project Management | Needs Assessment | Customer Relationship Management Case Study | Configuring a CRM System | How Implementing a CRM Partner | Requirements Gathering | CRM Skills | Planning | Sales Force Automation CRM | Advantages and Disadvantages of CRM | Improve Customer Service | Advantages Using CRM | Read More

Three Simple Steps to Rev Up Your “Stay at Work/Return to Work” Program


For most midsize and large companies, a “stay at work/return to work” (SAW/RTW) program has become a necessity. The impact of unscheduled absence within business operations can be severe, resulting in disrupted workflow and reduced productivity or output. Implementing a SAW/RWT program to properly manage absence and disability can address these and other issues, significantly reducing costs. Learn more about the benefits.

tec introduction to salesforce  Presagia,health management intelligence,absence management,disability management,employee absence,employee absenteeism,employee rehabilitation,unscheduled absence,stay at work program,return to work program,SAW/RTW program,manage absence,manage disability,absence and disability costs,productive employees Read More

The IT Tipping Point for Midsized Companies: Deciding When to Move to Tier-one ERP


Many successful midsized companies reach a point when transitioning to a tier-one enterprise application system is necessary. Transitioning to a new enterprise resource planning (ERP) system is a challenge—but it may not be as complex as you think. Learn common myths about tier-one ERP systems, as well as how ERP solutions can help you manage regulatory compliance and track performance with key performance indicators.

tec introduction to salesforce   Read More

Securing Salesforce


Like any cloud service, Salesforce presents a unique data security challenge. While the Salesforce security team is focused on preventing service-impacting events, like denial of service (DOS), there are security threats of equal importance that Salesforce takes no responsibility for stopping. This white paper examines how to overcome data security challenges for Salesforce users, focusing on technology solutions that make security more effective.

tec introduction to salesforce  Salesforce users, focusing on technology solutions that make security more effective. Read More

The High Cost of Change for ERP: What Does it Cost to Keep Up to Date?


Companies are finding it difficult and costly to update and modify enterprise resource planning (ERP) systems after they have been installed. The question isn’t whether an ERP solution supports change, but rather at what cost? How quickly can adjustments be made, and what stresses do such changes place on the organization. To answer these questions, this paper provides results from a survey of senior finance executives.

tec introduction to salesforce  UNIT4,erp,enterprise resource planning,software updates,software maintenance,maintenance costs,change management,microsoft software updates,windows xp software updates,free software updates,windows software updates,change management process,change management software,organizational change management,change management models Read More

Take HR to the Next Level: Engage Your Employees to Drive Better Business Value


Human resources (HR) professionals know how critical people are to business success. But what’s more elusive is how to unlock the true potential of people. This discussion focuses on the interrelated topics of people, work and culture, and some new approaches to optimizing all three.

Workforce science analytics can help determine what talent to recruit and hire and also how to deploy, develop, and engage them and help them be successful. Social cooperation tools can help employees connect with one another, learn from one another, and collaborate with customers and business partners to get their work done with better results. By cultivating an engaging culture that’s aligned with business strategies, organizations can enable employees to increase their efficiency, productivity, and agility. In short, companies are starting to use talent analytics and social collaboration tools to take an employee-centric strategic results that yields better business results.

Moderated by Barbara Lombardo, Partner and North America Talent & Change Practice Leader, IBM Global Business Services, this discussion features Tony Coe, Director of Culture Research and Consulting, IBM Smarter Workforce; Chris Broderick, Director of Workforce Analytics and Consulting, IBM Corporation; and Doug Grant, Director of Total Rewards and Organizational Analytics, Johnson & Johnson.

tec introduction to salesforce  smarter workforce, IBM HCM, human capital management, recruitment management, talent management, talent analytic, employee engagement Read More

Autodesk to Bring Microsoft Business Solutions Closer to PLM


While the recent joining of complementary forces by Microsoft Business Solutions and Autodesk will make many heads turn, a lot more detail and clarifications are needed for the alliance to establish itself as an ERP-PLM superpower in the mid-market.

tec introduction to salesforce  opportunities, while the products'' technologies are sufficiently compatible so that product interfacing will not be terribly complex. MBS'' aspirations to capture the manufacturing mid-market have been known for some time, with much noise and visibility coming from the MBS'' Manufacturing Division of late, particularly through its strategy of targeting individual divisions of large corporations and presenting the case of lower total cost of ownership (TCO) compared to a standardized corporate-wide Read More

How to Use Lotus Domino to Publish Policies and Procedures Online


Does your company have a simple way to publish and maintain internal documentation? If people are using workarounds instead of reading documents on the corporate intranet, it’s a warning sign that there’s no appropriate publishing system in place. But there are alternatives and practical tips that can help you choose a cost-effective solution, based on the familiar Lotus Domino platform.

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Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite


The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM). Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for

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Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

tec introduction to salesforce  exploit their existing information technology (IT) investments by streamlining business processes and by more easily accessing the information they need to make educated business decisions. To that end, mainly incremental releases across the above MBS product assortment during 2004 are aimed at improving features, particularly manufacturing and distribution capabilities, further integrating the MBS portfolio with other Microsoft products, especially Microsoft Office and other desktop and productivity Read More

Lynx to Donate Advanced Messaging to Linux Open-Source Community


Through the release of Lynx’s Messenger Technology code to the ‘Open-Source’ community they hope to gain a strong foothold in Linux messaging as the operating system gains in popularity.

tec introduction to salesforce  Linux, its high-performance messaging technology, to the Linux open-source community to establish a new standard for advanced CompactPCI inter-board messaging in distributed and high availability (HA) systems. Market Impact Lynx messaging technology supports multiple operating systems and protocols, thereby allowing for greater flexibility in installation and configuration. Through the release of Lynx''s Messenger Technology code to the ''Open-Source'' community they hope to gain a strong foothold in Linux Read More