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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » tat professional account management


Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

tat professional account management  Online Account Management | TAT Professional Account Management | TAT Sales Account Management | TAT Server Account Management | TAT Strategic Account Management | TAT Strategic Account Management Association | TAT Strategic Account Manager | TAT System Account Management | TAT Technical Account Management | TAT Total Account Management | TAT Trial Accounts Management | TAT Wireless Account Management | GE Account Management | GE Account Management Agreement | GE Account Management Application | GE Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

tat professional account management  data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured and analyzed. For example, when a customer with a savings account inquires about a home loan, a full-service financial services company would want the customer-facing employee, Read More...
Systems Management Buyer''s Guide
Enterprises of all sizes struggle to find and deploy effective systems management solutions. In the solution evaluation process, they need to weigh feature

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Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

tat professional account management  costs of software and implementation range from almost free to millions of dollars and choosing the right vendor or system is vital, this decision can be daunting. The term content management : What does it mean? Content management is a phrase you hear everywhere these days. Companies claim they do content management and vendors say that they sell content management software. People who hear about content management often think about how to create a web site. The text, images, movies, etc., that are Read More...
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

tat professional account management  design-operate-maintain,enterprise asset management,it asset management,asset management systems,fixed asset management,software asset management,oracle enterprise asset management,asset management system,enterprise asset management software,asset management solutions,sap enterprise asset management,asset performance management,asset management solution,asset manager software,digital asset management Read More...
Warehousing Management: Yard Management, Competitive Analysis, and Challenges
The business remains challenging to even the most established vendors, since an intensifying product architecture rejuvenation and functional enhancements cycle

tat professional account management  warehouse management, distribution, and transportation management systems (TMS) are also increasingly blurring as more WMS'' handle logistics functions such as load planning and building, shipment scheduling, and yard management. For example, functionality in TMS'' have been extended by the inclusion of a yard management system (YMS) with browser-based graphical drag-and-drop control of yard activities and yard control (including trailer tracking, trailer contents, trailer movement, and graphical yard Read More...
Alfanar IT Solutions-Enterprise Content Management
Alfanar IT, an information technology company operating in Saudi Arabia since 1995, in partnership with OpenText is providing enterprise content management (ECM

tat professional account management  enterprise content management,enterprise content management system,enterprise content management software,enterprise content management systems,enterprise content management solutions,magic quadrant for enterprise content management,enterprise content management ecm,enterprise content management strategy,open source enterprise content management,enterprise content management magic quadrant,enterprise content management services,what is enterprise content management,enterprise content management open source,enterprise content management vendors,enterprise content management products Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

tat professional account management  told of a California state employee who reportedly took $815,000 (USD) out in sick leave over a 30-year period, because the HR department didn''t end his leave, and the sick leave accrued over time. Astute WFM systems should track every minute from clock-in to clock-out. They can track “off the clock work,” which refers to indirect time—for cleaning up before or after a shift, allotted breaks, travel time between assignments/tasks, etc. While labor management systems typically measure the amount of Read More...
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

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Case Study: More Efficient Hospital Management Systems with Content Management Tools
Hospital de la Santa Creu i Sant Pau I is the oldest hospital in Spain, with over 34,000 admissions each year and 150,000 emergencies. In 1999, the hospital

tat professional account management   Read More...
Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

tat professional account management  Process Management Notations within Business Process Management Introduction Business process management notation (BPMN) is the latest standard for modeling business processes and Web services. The Business Process Management Initiative ( BPMI ) (www.bpmi.org) was established to develop, support, and encourage the use of BPMN. The BPMI Notation Working Group ( BPMN-WG ) worked for over two years to develop BPMN before its 1.0 release in May 2004. The primary goal of the BPMN initiative was to Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

tat professional account management  module, will update the status of work completed in projects, as well as the billing information in accounting. For many service organizations, the ability to remotely submit time and expense details (via the Web, off-line, and wireless devices) is critical for efficiently capturing and accurately tracking the delivery and execution of services. Project cost and billing . Service firms require flexible project cost and billing options. The tracking of billable and non-billable information, and the Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

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Top Three Learning Management Trends for 2011
Learning management is a growing market in certain geographical areas and within specific industries. The availability of mobile and collaborative learning

tat professional account management  will look at some statistics on the interest in learning management and learning management systems (LMS), as well as discuss three major trends in learning management for this coming year.   Learning Management Systems: TEC Statistics  Organizations and individuals that visit Technology Evaluation Centers’ [TEC’s] Evaluation Centers in search of information on learning management and related software provide us with a good indication of the level of interest in learning management and LMS Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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