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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 talent agent


Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model
Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from

talent agent  Road Do You Take? Talent Assessment in the Remote Agent Model Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from the traditional brick and mortar infrastructure to the remote agent model due to the low investment and high returns, including higher employee engagement. Read this white paper and learn about four talent assessment strategies for a successful home agent model.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Documents related to » talent agent

Integrated Learning and Performance: Essential to a Talent Management Strategy


Companies once responded to tighter labor markets with a greater emphasis on recruiting. Today, more firms are focusing on engagement, retention, and driving better performance from their existing workforce while still looking out for talent from the outside. And investing in employees’ training and development can provide big rewards. Learn about the benefits of an integrated learning and performance management system.

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Winning the Race for Talent in Emerging Markets


Economic activity in emerging markets is growing at around 40 percent—as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are competing for people who have numerous options and high expectations. How can your company attract and retain talent in emerging markets in Brazil, Russia, India, and China—offering new employees what they want, while ensuring your bottom line is met? Find out.

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Differentiation through Service Excellence


With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer satisfaction. While revenue is flattening for many product businesses, service income is increasing. Find out how integrating business processes and customer relationship management (CRM) data can help you deliver new service offerings and improve the customer experience.

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NextGen Health Care: How Technology Can Help Make Consumer-directed Health Care a Reality


Software technologies can provide a single point of entry for prospects and health plan providers to educate new or renewing prospects on the full value of each offering. Behind the scenes, these technologies can also record all prospect preferences to allow sales, marketing, advertising, and product development to benefit from more targeted offerings and personalized messaging, at greatly reduced costs.

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Workday to Tackle Talent Acquisition


One of the major announcements at the recently held Workday Rising 2012 conference was that Workday will develop its own talent acquisition suite from scratch and deliver it  in early 2014. This is a major departure from the vendor’s signature policy not to announce any vaporware. But, during the Workday Technology Summit (which preceded the conference), Workday executives said they needed to make

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Winning the War for Talent in the High-tech Industry


People—that is, talent—are at the heart of any strategy to master the business challenges of high-tech companies. For best results, human resources (HR) organizations must transform from taking the role of service provider to that of strategic business partner. Find out about the four imperatives a successful HR organization must address in order to develop a competitive HR strategy and win the war for talent.

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Increase Your Talent IQ: Stop Guessing and Start Making Smarter Decisions about Your Workforce


How much insight do companies truly have into their workforce? Too many organizations rely on assumptions versus facts when it comes to talent. Others simply have no reliable means of gaining better data and insight into the fitness and capabilities of their people.

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When Is Talent Management Really Right for Your Business?


Many organizations realize that developing and managing talented employees is integral to the success of their business. But how do you know whether your company is ready for talent management? And if so, how do you go about actually managing your talent? In this article, TEC human capital management (HCM) analyst Sherry Fox answers these questions and outlines an approach to an effective talent management initiative.

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SumTotal and Skillsoft Partner for Context-aware Talent Management


SumTotal Systems, the largest independent provider of integrated human resources (HR) and talent management solutions, and Skillsoft, a provider of technology-delivered learning content, recently unveiled a talent management solution that allows customers to deliver relevant and targeted in-context learning and content to employees, wherever they need it and at any time. This is a new kind of

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The Talent Management Experience Series-New Roles and Expectations for Systems: Part 1 - The Manager Experience


Today, managers are asked to focus more on managing talent with less time and resources. To be effective in this role, they must have organizational support. Human resources (HR) practitioners can provide this support by arming them with best-practice advice, providing them with the tools of the trade, and including more strategic talent management-focused activities in managers’ job descriptions. Find out more.

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