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Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » tactical event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

tactical event resolution itsm  Corresponding Resolution Event , Tactical Event Resolution , Event Resolution Step , Event Resolution Include Biases , Integrating Event Resolution , Event Resolution Dependent , Rate IT Event Resolution , Highest-Resolution Model , Meeting Event Resolution , Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Read More
Reducing Operational Risk of IT Service in Finance
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised by the Basel Committee''s New

tactical event resolution itsm  achieved both on a tactical and strategic level. Tactically, Centauri identifies exceptional exposure to risk and alerts the appropriate people to the problem, highlighting the cause of this risk. On a strategic level, Centauri automates a simple Six Sigma process that is more proactive than simply alerting people to problems. Over time, Centauri measures service quality, highlights areas that need attention, identifies the significant problem causes (Pareto charts), and then provides detailed Read More
SAP—Making HANA More Attractive in the Cloud
At a recent virtual event, SAP unveiled the next steps in the evolution of the SAP HANA Cloud Platform. Read about the key strategies spearheading SAP HANA''s

tactical event resolution itsm  HANA More Attractive in the Cloud With The Beach Boys singing Help Me HANA to the tune of their classic hit song “ Help Me Rhonda ,” SAP launched a virtual event to unveil SAP’s next steps in the evolution of the SAP HANA platform in the cloud. The virtual event, accompanied by an official press release , and hosted by Jonathan Becher, Chief Marketing and Communications Officer at SAP, and Dr. Vishal Sikka, member of the Executive Board of SAP AG, Products & Innovation, announced Read More
RTI Software
RTI Software, Inc. is a CRM software development company that furnishes out-of-the-box customer service, help desk, problem resolution, defect tracking, sales

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The Importance of Component Event Management in a PLM Strategy
Component event management promises an answer. Component event management is a methodology to systematically detect and resolve component events in the most

tactical event resolution itsm  Importance of Component Event Management in a PLM Strategy The Importance of Component Event Management in a PLM Strategy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. IHS Acquires PCNAlert . Component Event Management encompasses all of the change management events surrounding components such as parametric changes, physical changes and chemical composition changes. These component changes have a direct impact on metrics such as Read More
The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

tactical event resolution itsm  11th Vendor Shootout for ERP: Observations - Part 2 Part 1 of this blog series talked about my attendance of  the 11 th Vendor Shootout TM for ERP event , which took place in Boston in mid-August 2011. I was able to experience this co-opetitive gathering of eight solution providers and several dozen end users seeking new solutions first-hand as a neutral (and yet very active) observer (for the inner workings of the event, see my article Demystifying Vendor Shootout for ERP events ). My blog post Read More
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

tactical event resolution itsm  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More
Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

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Grape Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 3
Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape(TM) event. Grape Escape has become a June fixture over

tactical event resolution itsm  Escape 2010: Of Cloud & Angels, Fun & Games, and “In Vino Veritas” - Part 3 Part 1 of this blog series talked about the historical background of the JRocket Marketing Grape Escape(TM) event . Grape Escape has become a June fixture over past several years, right after the high traveling season to major vendors’ events subsides and before everyone takes their summer vacations. It is a signature event that showcases the intimate analyst relationships (AR) and event expertise that JRocket Marketing Read More
Rewrite or Wrap-Around Old Software? Part One: Event Summary
Product architecture is going to do much more than simply provide the technical functionality, the user interface (UI)/presentation, and the platform support

tactical event resolution itsm  or Wrap-Around Old Software? Part One: Event Summary Event Summary There is a small group of vendors with brave and fresh ideas, which are by no means the prerogative of the biggest and the richest. This group has chosen to rewrite their applications on a new, possibly future-proof application framework. The intent of these visionary vendors is to address the ever increasing market awareness of the following facts: That almost every business changes and that software must change with the business Read More
IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

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United Business Media
United Business Media (UBM) provides marketing and communications services. UBM@s focuses include event organization, news distribution, advertising, and market

tactical event resolution itsm  Business Media United Business Media (UBM) provides marketing and communications services. UBM’s focuses include event organization, news distribution, advertising, and market research. Read More
Zero Contact Resolution: How to Keep Customers and Build Great Brands
For years, contact centers have used first contact resolution (FCR) rates to measure their performance. While FCR rates remain a useful metric for assessing how

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JBoss Enterprise BRMS Compared to IBM Operational Decision Manager and IBM Business Process Manager Standard
The combination of business rules management systems (BRMS), complex event processing (CEP), and business process management (BPM) allows companies to create

tactical event resolution itsm  Enterprise BRMS Compared to IBM Operational Decision Manager and IBM Business Process Manager Standard The combination of business rules management systems (BRMS), complex event processing (CEP), and business process management (BPM) allows companies to create business solutions with less variability, improved accuracy, and greater environmental awareness. This competitive brief presents a mix of similarities and differences between JBoss Enterprise BRMS and the combined IBM Operational Decision Read More
Experience Montreal While at the TEC Vendor Challenge
If you’re attending the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help.From now until the event date in mid

tactical event resolution itsm  Montreal While at the TEC Vendor Challenge If you’re attending the TEC Vendor Challenge event and are looking to see Montreal while you’re at it, I’m here to help. From now until the event date in mid-September, I will be posting suggestions of places to visit during your stay. The selections are based on my personal opinion of the best sights to see, exhibits to check out, places to eat, and lounges/bars to help you unwind after a long day. I’m sure you’ve all heard that Montreal is Read More

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