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Software Functionality Revealed in Detail
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 t part 2


A Tale of a Few Good SCM Players - Part 2
Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan

t part 2  Tale of a Few Good SCM Players - Part 2 Part 1 of this blog post series followed the progress  of  Manhattan Associates  from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate  supply chain management (SCM ) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for the supply chain execution (SCE) space and the envy of competitors. But

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Picture Archiving Communication Systems (PACS) for the Health Care Industry

PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinicians.  

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Navigating Between Service Management Scylla & Charybdis - Part 2


Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while durable (hard

t part 2  complexity of service provision. The final part of this blog series will go beyond the service economy opportunity to analyze why achieving consistently high  customer service  is not an easy feat, (and thus the Scylla and Charybdis reference in the series' title). In the meantime, please send us your comments, opinions, etc. We would certainly be interested in your experiences with this software category (if you are an existing user) or in your general interest to evaluate these solutions as Read More

Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2


Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s customer relationship management (CRM) offering has become attractive to

t part 2  partners . For example, t he City of London, U.K. has been using Microsoft Dynamics CRM as an xRM development framework (with help of Hitachi Consulting ) to enhance the services it provides to citizens, businesses, and visitors, such as event planning and voter management . In some cases, the extension of CRM is straightforward, as the “x” in “xRM” might stand for equipment dealers, suppliers, investors, employees, or citizens (in public-sector cases, such as the above example). But sometimes Read More

Talking to (and Learning from) a Retail Store Execution Software Leader - Part 2


Part 1 of this blog series introduced Reflexis Systems, whose task execution solutions have helped over 110 retailers and their suppliers worldwide execute their strategies and increase profits. The article analyzed Reflexis’ genesis and evolution from a task management specialist to an integrated retail workforce management (WFM) platform provider. Reflexis’ Retail

t part 2  and institutionalize best-practice responses to real-time metrics. As mentioned in Part 1, Reflexis’ customers, many of which are Top 250 global retailers, have reported improvements in store-level compliance with corporate strategies; higher productivity of merchandising, field, and store management; and increased sales and profitability . Reflexis' Current State of Affairs Reflexis’ 350 employees are based in the company’s following offices: Dedham, Massacusetts (headquarters) and Kennesaw, Read More

Finding the Key to Small Manufacturer's Profits - Part 2


Part 1 of this blog series discussed the genesis of ProfitKey International, one of the longest-standing enterprise resource planning (ERP) providers for small to midsize discrete manufacturers that has never been merged with another peer product. After the protracted bankruptcy saga of its former parent company, HALO Technology Holdings, ProfitKey was recently bought out by Phoenix Asset

t part 2  and non-mainstream Unify Gupta technology platform (see Part 1), whose look-and-feel and navigation methods look archaic of sorts, and are reminiscent of the client-server era of the 1990s (remember the old Beetle analogy from the previous section). The current Gupta release doesn’t offer Web Service-based integration, which necessitates inelegant flat files and comma-separated values (CSV) files-based integration, and a Citrix or  Microsoft’s Remote Desktop Services (formerly Terminal Services ) Read More

Should Your Software Selection Process Have a Proof of Concept? Part Two: Advantages, Disadvantages, and Conclusion


A proof of concept (POC) should be completed as part of the selection process when the risk of project failure is comparatively high. Risk can be measured by two key variables. These variables are complexity of requirements and level of expertise of the selection/implementation team. The more complex the system requirements, the greater the benefit obtained from a POC.

t part 2  value to the project. This is Part Two of a two-part tutorial. Part One discussed the structure of a POC and how it fits in the selection process. Advantages and Disadvantages to the Vendor These are the advantages to the vendor: Gain a competitive edge in the sales process. The POC is another tool in the sales toolkit. The POC can be used to move prospects into the next step of the sales process without the client having to make a full commitment. Better implementations and happy clients. A key success Read More

Global Trade Applications in Global Credit Crunch - Part III


Part II of this blog series allowed members of the two global trade management (GTM) software providers, TradeBeam and Precision Software, to voice their outlooks on the market (in light of the recent global trade decline). But at the end of the post I introduced the question of the possible threat to GTM providers coming from the large enterprise resource planning (ERP) providers. Given that

t part 2  Trade Applications in Global Credit Crunch - Part III Part II of this blog series allowed members of the two global trade management (GTM) software providers, TradeBeam and Precision Software , to voice their outlooks on the market (in light of the recent global trade decline ). But at the end of the post I introduced the question of the possible threat to GTM providers coming from the large enterprise resource planning (ERP) providers. Given that SAP, Infor and Oracle now have their own GTM Read More

To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)


The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently

t part 2  SaaSy Discussions (Part IIa) The first part of this blog series described the opportunity for software as a service (SaaS ) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently outlined in its research .  More SaaS Facts and Fiction The third assumption is Read More

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

t part 2  Verint’s Engagement Vision: Part Two Part One of this blog series set the background on KANA ® Software, A Verint ® Company, and Verint Systems , two companies that merged in early 2014. KANA Connect 2014 was the first joint event by the two companies, which will in the future be subsumed by the annual Verint user conference.   Nancy Treaster, SVP of strategic operations at Verint, opened the KANA Connect 2014 event, which had the tagline “A New View,” meaning that KANA’s mission within Verint Read More

The 'Joy' Of Enterprise Systems Implementations Part 3: Causes of Failures


This part discusses the causes of ill-fated implementation

t part 2  for enterprise applications projects. This part discusses the causes of enterprise systems implementation failures. Part Four will make User Recommendations based on this information. Other Causes of Ill-fated Implementations Some other causes of ill-fated implementations and/or poor live system performances worth pointing out would be: Lack of system discipline , which can be illustrated in many ways. One is inaccurate data in the system owing to users tardy updates or inaccurate initial data capturing. Read More

Plex Systems at a Crossroads: Part 1


Plex Manufacturing Cloud is an integrated manufacturing software solution for managing the manufacturing process (including specific lean manufacturing needs), with functionality for: engineering and design; financing and accounting; electronic data interchange (EDI) and orders; materials and inventory purchasing; receiving and tracking; shop floor production and control; process

t part 2  keeping abreast of industry trends. Part two of this series gives my impressions from PowerPlex 2103, the company’s current state of affairs, and a look at the road ahead. Read More

PeopleSoft Internationalizes Its Mid-Market Forays Part 2: Challenges & User Recommendations


Despite the challenges, PeopleSoft has raised the bar in providing solutions for smaller enterprises, and Tier 2 and Tier 3 vendors might be in for a tough battle to defend their turf, especially as they are concurrently trying to expand and modernize their products with ever diminishing resources and wary prospects. PeopleSoft is undeniably a tenacious and persistent fighter able to endure the long hauls.

t part 2  vertical segments' business practices. This is Part Two of a two-part analysis of recent PeopleSoft announcements. Part One discussed the announcements and began the Market Impact. Challenges Consequently, one should not expect PeopleSoft's (or any other Tier 1 vendor's) mid-market initiative to have a smooth ride yet. Although less notoriously negatively publicized than SAP, PeopleSoft remains a complex application, and the Internet architecture and new interface can mitigate that only so much. This Read More

It's the Aftermarket Service, Stupid! (Part II)


Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog. A related 2007 milestone at MCA included a significant

t part 2  agreements (SLA's), impact of tradeoffs between part reliability and inventory stocking levels, etc. Finally, MCA Solutions is a member of SAP's Industry Value Networks (IVN's) for High-Tech and A&D. All of the above integrations have been undertaken with the idea of facilitating the customer's entry point flexibility and early “self-funding” return on investment (ROI), while preserving the current IT investment and lower total cost of ownership (TCO). Certainly, SAP customers can utilize MCA'a know Read More

APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 2


Part 1 of this blog post series talked about my attendance at the APICS 2009 International Conference in Toronto (Canada) in early October. I attended only a few education sessions, as my visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that the main value propositions this year

t part 2  thus far ( including those mentioned in Part 1 ), below is a comprehensive list of S&OP providers in alphabetical order: Adexa Advanced Information Systems (AIS) SteelPlaner Aspen Supply Chain Planner GAINSystems ICON-SCM Infor Infosys Jonova Kinaxis LeadTime Technology OM Partners Prescient River Logic Symphony-Metreo SAP S&OP SimFlex SIOP Supply Chain Consultants Zemeter TXT e-solutions WAM Systems Glen Margolis, Steelwedge Software’s chief executive officer (CEO) and founder, said: Steelwedge is the Read More