Home
 > search for

Featured Documents related to »  support service provider

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:

 
   

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » support service provider


Choosing an Open Source Vendor and Service Provider
As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you''re looking for open source

support service provider  consulting help rather than support services? Are there other things you should be thinking about when engaging an open source service provider? Here are the questions to ask when looking for help from a service provider. Are they committed to open source? If the provider you''re considering does open source as a sideline, there could be trouble. They may try to steer you toward another solution based on their needs, not yours. Beyond that, if you''re looking to another entity to help you with your open Read More
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street''s client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

support service provider  tremendously on their annual support fees while enjoying more responsive levels of service and leveraging their IT investments. Prior to founding Rimini Street, Ravin cofounded TomorrowNow support services for PeopleSoft and JD Edwards products, and served as president and chief operating officer (COO) for TomorrowNow. Ravin sold his 50 percent stake in TomorrowNow to SAP in January 2005, and retired (albeit for a short while) to pursue other entrepreneurial ventures. For background information on users'' Read More
Logistics.com Becomes Transportation Service Provider For Commerce One
Logistics.com’s transportation capabilities give Commerce One ammunition against i2 Technologies.

support service provider  only if integration and support issues are worked out in the next few months. All users should also request client references from among Logistics'' client partners and inquire about the company''s services it employs in conjunction with its applications as these form a large part of its business and are integral to its solutions delivery model. Prospective users who are not interested in Commerce One.net but could benefit from DTM services directly through Logistics.com should bear in mind that its Read More
How to Cope When Your Service Provider is Acquired
Challenges are aplenty when a vendor is acquired. Financial health is no longer a safe indicator to gauge a vendor''s future during this mega merger era. Knowing

support service provider  the vendor''s commitment to support the user''s technology for a specified time. Users must also keep a close eye on their actions, given that product enhancement and service and support strategy can sometimes change as early as three to six months after the acquisition. Also try to understand their product strategy and look for opportunities in their product portfolio. Those customers that reach out to the new owner, build a relationship, and agree to act as references will likely get significant Read More
Latest Developments for a Vendor-neutral Third Party Support and Maintenance Provider
Rimini Street is not trying to be a software vendor. Rather, the third party support and maintenance provider is a focused system implementation and consulting

support service provider  agreement allows Rimini Street support for USi clients to be added by request to USi client service agreements. The offering is thereby designed to seamlessly integrate USi''s client support model with Rimini Street''s back end software maintenance. USi has a strong history of implementation and support of hosted Oracle products. The company delivers application outsourcing, remote management, professional services, software as a service (SaaS) enablement, and e-business development and hosting services to Read More
MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

support service provider  R2 Service Architecture As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced. The result is that expectations for new services are outpacing the ability to deliver them. We explore the limitations of traditional voice service architecture, and propose a new architectural solution to address these shortcomings. Read More
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

support service provider  Your Current HR Service Delivery Model Working for You? This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery. By downloading this document, you agree to provide contact information and other data to select sponsors of this content. Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

support service provider  CRM,online,Epicor,self-service,clientele,customer Read More
Cricket''s Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

support service provider  s Challenges before Oracle Taleo Cloud Service Read More
Avoid the Perils of Service Parts Planning in Supply Chain Management
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional

support service provider  lead times. These means support not only for a very large number of parts and products, but also a requirement to stock them at different levels of the bill of materials (BOM). For example, this involves a complete product, a repair assembly, and component parts. To that end, pre-introduction spare parts planning defines service offerings and warranties, develops maintenance BOM and approaches, and determines expected reliability, whereas the new product introduction (NPI) phase must determine initial pro Read More
Case Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations
Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer

support service provider  Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer satisfaction, and lost money on inaccurate warranty information. With ServiceMax, Electrolux has streamlined processes, increased revenue due to accurate warranty renewal info and alerts, and improved customer satisfaction rates for its service. Read the case study. Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

support service provider  complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and anticipated lifestyle changes (for example, college-age children, retirement concerns, newborn kids, house or condo purchase, changing insurance requirements, etc). To gain a true understanding of customers'' needs and wants, any interaction with them must be captured and analyzed. For example, when a customer with Read More
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

support service provider  support, and how they support them. Collect Clear Supply Chain Management (SCM) RFI and RFP Responses Improve vendor participation by issuing RFIs that vendors can understand, and respond to easily. Use RFI responses to create lists of requirements for your RFPs or requests for quotation (RFQs). Make sure that vendors understand and can support all your requirements. Eliminate Supply Chain Management (SCM) Implementation Surprises Get a clear picture of any required customizations. Help Supply Chain Read More
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

support service provider  points. The business processes support ed by the service functionality of SAP CRM include: Service order management Streamline interactions with customers by processing service quotations and service orders from initial receipt to billing and analysis Service contract management Increase revenue by offering more of your services in the form of service contracts, usage-based billing contracts, and leasing contracts Channel service Efficiently manage third-party service and spare parts providers '' as Read More
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

support service provider  a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others