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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 support scm strategy

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. 

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Documents related to » support scm strategy

Configurability Strategy: A Competitive Advantage


To gain a competitive advantage, manufacturing companies that sell complex products are implementing a configurability strategy that provides more options using fewer resources. Learn about the two interrelated phases of a configurability strategy: developing the product—which emphasizes the essential functionality of a product configurator—and executing the lead-to-order (LTO) process in a lean manufacturing environment.

support scm strategy  IT systems that can support development of configuration, pricing, and complete documentation over a typically iterative proposal cycle; for example, electrical distribution systems. Configurability Strategy: Introduction For companies selling complex products with a multitude of options and variations, developing unique, customized product configurations '' without a product configurator '' is a tedious and error prone process. With a poorly structured product database, identifying a valid configuration Read More

SAP - A Humble Giant From The Reality Land? Part 4: SAP's Strategy


It appears as though SAP feels confident now that its software solutions outside of its core ERP can stand on their own and attract new customers.

support scm strategy  supplier communications, workflow efficiencies, support of most types of procurement, integration with collaborative planning and engineering and browser and wireless access. SCM - Through SAP Solutions Subsidiary  After years of wavering, SAP''s SCM software, as well as CRM and PLM software seem to be catching up with the functionality of niche specialists. While SAP''s aspirations of selling these as standalone point solutions are still going to face fierce pure-players competition, SAP can at least Read More

CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

support scm strategy  manual, error-prone, and costly support processes. They offer incentives to their partners to represent their brand, drive demand, and act on the organization''s behalf beyond its own reach, creating win-win situations. Some organizations have built integrated service networks to get closer to their customers and respond faster to their needs for service delivery and support. This helps ensure that service resolution involving partners such as service contractors is as fast and reliable as if it were Read More

Is MAPICS Getting the Magic of PLM? Part Two: Strategy


During our recent briefing, MAPICS' executives acknowledged that almost all enterprise software companies are either "hunting" or being "hunted".

support scm strategy  owning product upgrades and support so that the origin is effectively transparent. One recent change though is that the relationship with Vanguard has stepped back from a true OEM relationship. Moving forward, MAPICS has recently expanded its partnership with Cognos introducing MAPICS Enterprise Business Intelligence for iSeries through an OEM relationship. On the other hand, the following extended-ERP offering from MAPICS SyteLine ERP, which is mostly provided natively, or also in a tight OEM fashion Read More

SAP SCM-Stepping Out of Obscurity


Major new SAP products are being released in the realms of supply chain management (SCM), manufacturing execution systems (MES), and product lifecycle management (PLM). TEC principal analyst P.J. Jakovljevic examines the solutions that SAP is offering for supply chain executives to expand beyond the traditional boundaries of SCM, PLM, and enterprise resource planning (ERP).

support scm strategy  Service Parts Warehousing capabilities support all warehousing processes, including inbound and outbound processing, distribution, and storage. Service Parts Fulfillment helps to efficiently market and sell highly profitable service parts, maximize operational efficiency, and reduce transactional costs for high-volume parts orders. The offering also helps manage reverse logistics, including returns, repairs, refurbishments, resale/remarketing, and disposal of parts to decrease returns and extract value Read More

SalesLogix Product Strategy and Vision


A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front- and back-office activities, now and in the future. There are five key considerations involved in an effective CRM implementation. The first is the quality of your customer and business data. Secondly, it’s important to maximize user adoption. Learn about the other three and how you stand to benefit.

support scm strategy   Read More

Epicor's Vision and Strategy for Cloud ERP


I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some of the highlights of Epicor’s vision and strategy for cloud enterprise resource planning (ERP). Epicor has since 2010 offered a scaled-back Epicor Express Edition of the Epicor 9 (Epicor ERP) solution. The express edition is

support scm strategy  and AppFabric (middleware to support both cloud and on-premise applications). In conclusion, Epicor aims to offer both single and multi-tenant cloud options for all editions of its ERP solution on a flexible and scalable platform, which can also allow for integration with partner cloud solutions and on-premise software.  This task should be easier to accomplish for Epicor than for many of its competitors, since most of its products were already streamlined into one consistent offering in 2009. Epicor 9 Read More

Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

support scm strategy  Software Support and Maintenance Options Enterprises have choices when it comes to software support and maintenance (S&M) providers. Several, less costly options exist for any company that is considering discontinuing S&M for an application. For more background on software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? , What Is the Value Read More

Aligning Information Technology with Corporate Strategy


Aligning information technology (IT) with corporate strategy is key to maximizing the business impact of IT investments. Tree Top's structured process of reviewing proposed IT investments will allow an enterprise to understand this alignment, and prioritize investments.

support scm strategy  that leveraged a decision support tool. Tom Stokes, chief executive officer (CEO) of Tree Top, Inc. , was clear on their corporate objectives: ongoing improvement to customer service revenue growth growth in return on equity Tree Top had decided it was time to replace their existing software. The software had served the company well for years. But the evolution of the business, the need to upgrade business processes, and their desire to meet the demands of their customers suggested that their software Read More

Is a Two-tier ERP Strategy Right for You?


A two-tier ERP strategy is one where an organization chooses to have more than one enterprise resource planning (ERP) solution to support its business needs. The moniker “two tier” emerged, as one tier will often consist of one tier-one ERP solution—SAP, Oracle, or Microsoft Dynamics AX, along with one or more of tier-two or tier-three solutions. In this post, we’ll look into the reasons why a

support scm strategy  planning (ERP) solution to support its business needs. The moniker “two tier” emerged, as one tier will often consist of one tier-one ERP solution—SAP, Oracle, or Microsoft Dynamics AX, along with one or more of tier-two or tier-three solutions. In this post, we’ll look into the reasons why a company might consider a two-tier solution, give an overview of two-tier implementation options, and provide some factors to consider when looking at two-tier solutions. Of course, acres of articles have Read More

Infor SCM Warehouse Management Provia


Infor SCM Warehouse Management is a modern extended-warehouse-management supply chain solution that provides business agility by automating fulfillment and distribution processes. Its core capabilities include inventory management, work and task management, and labor forecasting. The solution also supports capabilities such as slotting yard management voice-directed distribution cross-docking costing multiple inventory ownership value-added services billing and invoicing for third-party logistics (3PL) providers radio frequency identification (RFID) Infor SCM Warehouse Management is based on a modern Java 2 Platform Enterprise Edition (J2EE), zero-footprint, stateless architecture that is wide area network (WAN)-deployable with no client administration. This allows organizations to personalize radio frequency (RF) and terminal server environments to business and user needs, and provides a scalable architecture for centralized and decentralized support. Infor SCM Warehouse Management has been deployed in more than 20 countries, in multiple languages, and is available in an enterprise or business edition.

support scm strategy  for centralized and decentralized support. Infor SCM Warehouse Management has been deployed in more than 20 countries, in multiple languages, and is available in an enterprise or business edition. Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

support scm strategy  Button for Mobile In-app Support Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button (similar to the Amazon Kindle Mayday button) directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.   Last year, salesforce.com introduced a series of Service Cloud Read More

Is Cron Limiting Your Automation Strategy?


If you currently use cron to schedule jobs on your UNIX servers, you may have noticed that your job schedule requires a higher degree of flexibility than cron can provide. Or, your IT department is required to comply with specific regulations. If this is the case, Skybot Scheduler, the enterprise scheduler for your Windows, UNIX, and Linux servers, may be the solution. Read about some of the advantages of Skybot Scheduler.

support scm strategy  enterprise job scheduling,job schedule software,enterprise scheduler,cross-system scheduling,advanced scheduling system,event-driven job scheduling,Skybot Scheduler,Skybot Software,Workload automation solution,workload automation system Read More