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Documents related to » support idm


FileNet Enhances Panagon Web Publisher with XML
The Panagon Web Publisher contains abstraction capabilities that provide intelligent document analysis and mapping, which allows all published documents to

support idm  for enhanced content management support of Web-based information portals. (Source: FileNet). Market Impact The Panagon web publisher application automates the conversion of native application documents into web-based publications. The result is a web document, which is fully linked to XML and HTML tags. One of the key benefits to Panagon Web Publisher (PWP) is the template driven interface. Publishing documents which have been created in an off the cuff manner generally create an inconsistent look and Read More...
The Age of Audit: Identity and Access Management in Provision and Compliance
Organizations are overwhelmed with how to begin implementing identity and access management (IAM) solutions. They are scratching their heads and asking

support idm  | Standards Implementation | Support IDM | Support IAM | Support IAM Implementation | Support Identity and Access Management | Support Identity Management | Support Identity Management Systems | Support Identity Management Tool | Supporting IDM | Supporting IAM | Supporting IAM Implementation | Supporting Identity and Access Management | Supporting Identity Management | Supporting Identity Management Systems | Supporting Identity Management Tool | Systems Implementation | Track Compliance Breach | Track Read More...
Minimizing the Total Cost of Technical Support for Enterprise Applications
Many organizations don’t follow formalized processes for technical support evaluation. However, technical support is a vital component of any enterprise

support idm  Total Cost of Technical Support for Enterprise Applications Originally published - November 20, 2006 Enterprise software selection is a big decision for any organization. Licensing fees are costly, and choosing the software that matches the company’s business model can be a daunting decision. If the enterprise decides to go with a particular vendor, and the vendor does not deliver, the company will incur a large financial loss. Thus, when selecting an enterprise software solution, there are many Read More...
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

support idm  Support Systems -- Overview and Case Studies Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies. Read More...
Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture
Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal''s integrated talent management platform to bring its primary processes, including

support idm  Maker Leverages SumTotal to Support an Achievement-driven Culture Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal''s integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization. Read More...
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

support idm  more amenable to pledging support for older (even quite antiquated) product releases, much to the delight of anxious users who still rely on those releases. Until very recently, these users were faced with vendors'' more or less subtle ultimatums and deadlines by which they should migrate to current product releases, or else. In the recent past however, Made2Manage (with continued support for the Visual FoxPro database-based product release), Adonix (with continued support for the recently acquired CIMPRO Read More...
Triple Creek Announces River to Support Talent Management Infrastructure
The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River. The tool offers competency-based learning networks across an

support idm  Creek Announces River to Support Talent Management Infrastructure The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River . The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current file sharing and friends-and-chatter paradigm, as the tool employs intelligent technology capable to build connections between learners and appropriate learning resources. In so doing it Read More...
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

support idm  Support Announces New SAP Third-party Maintenance Customer Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple meanings for Spinnaker. For one, as a recent entrant into the third-party support and maintenance market for SAP customers (compared to a veteran provider like Rimini Street), this win adds to Spinnaker’s budding list of SAP reference customers. In addition, D+M Group is a Read More...
UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform
Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of

support idm  First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact. Read More...
Baan Resurrects Multi-Dimensionally Part 2: Alliances & Support
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth migration path for existing

support idm  Part 2: Alliances & Support Event Summary In its bid to return to its erstwhile short-lived glory, Baan , the resurrected global provider of collaborative enterprise business solutions and a unit of the Invensys Software Systems (ISS) division of Invensys plc, the global automation and controls group with headquarters in the UK, has lately blitzed the market with a number of announcements. The most prominent amongst these were: Deliveries of vertically focused solutions for some industries Deliveries of Read More...
What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

support idm  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors'' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More...
How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill

support idm  Supports and Extends Knowledge-centered Support (KCS) Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More...
Hummingbird Releases Genio 4.0 With Improved Support for Oracle, Business Objects, Cognos, and NCR
Hummingbird Communications Ltd. (NASDAQ:

support idm  Genio 4.0 With Improved Support for Oracle, Business Objects, Cognos, and NCR Event Summary TORONTO, Jan. 13 /CNW-PRN/ - Hummingbird Communications Ltd. (NASDAQ: HUMC and TSE: HUM ), a world-leading enterprise software solutions company, today announced the immediate availability of Genio Suite 4.0, representing a tremendous leap forward in functionality for the market-leading data integration solution. This release was designed with significant improvements to usability, performance and openness to Read More...
SAP Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis
In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its

support idm  Customers Support Sales-effective Processes and Technologies with Enhanced Data Analysis In recent Aberdeen studies focused on sales effectiveness, the importance of providing sales and corporate leaders with real-time intelligence about its business has proven to be a best-in-class attribute. Combining technology with strong analytical capabilities helps top performers achieve better business results. This Aberdeen Analyst Insight addresses the trends among SAPs customers in adopting these practices. Read More...
What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization

support idm  the Value Proposition of Support and Maintenance? User enterprises are becoming more aware of how software vendors'' support and maintenance (S&M) agreements affect their bottom lines, and many are not particularly pleased with what they see. For a definition of the problem, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? and Support and Maintenance: No Longer the Software Industry''s Best Kept Secret ? It might be useful at this point to explain, at a very high Read More...

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