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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sumtotal 360 feedback

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Innovative Healthcare Company Drives Business Performance with SumTotal


When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by aligning corporate and individual goals that would result in improved business performance. FCHP selected SumTotal’s integrated talent management platform and gained substantial improvement in performance evaluations from the previous year, among other benefits.

sumtotal 360 feedback  Drives Business Performance with SumTotal When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by aligning corporate and individual goals that would result in improved business performance. FCHP selected SumTotal’s integrated talent management platform and gained substantial improvement in performance evaluations from the previous year, among other benefits. BEGINLYX Read More

State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

sumtotal 360 feedback  Knowledge Anywhere, Plateau Systems, SumTotal Systems, Intellinex, Saba, and Convergys are among the pure-play providers in this space, while some traditional ERP providers like SAP and Oracle/PeopleSoft and an integrated best-of-breed HR Solution providers like Ceridian offer learning management systems. ERP providers bundle it as part of their human capital management (HCM) suites, like SAP HCM, Oracle HRMS, and PeopleSoft HCM, and Ceridian offers it as a component of its integrated HR solution''which Read More

Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture


Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.

sumtotal 360 feedback  Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal''s integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the Read More

SAP and HP on the Web Together


SAP AG and Hewlett-Packard have aligned their internet and e-services strategy.

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Astute Social Relationship Management


Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from

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Autodesk Ushers In the Era of Cloud CAM


As manufacturing is one of the major growth opportunities for Autodesk, during the recent Autodesk University 2013 conference the vendor unveiled Autodesk CAM 360 , the industry’s first cloud-based solution for computer-aided manufacturing (CAM), based on the 2012 acquisition of HSMWorks Apps. By leveraging the cloud, CAM 360 allows users to take advantage of collaboration tools and shared data storage, and provides users with ease of use and flexibility.

sumtotal 360 feedback  Ushers In the Era of Cloud CAM As manufacturing is one of the major growth opportunities for Autodesk , during the recent Autodesk University 2013 conference the vendor unveiled Autodesk CAM 360 , the industry’s first cloud-based solution for computer-aided manufacturing (CAM), based on the 2012 acquisition of HSMWorks Apps (“HSM” stands for “high-speed machining”). By leveraging the cloud, CAM 360 allows users to take advantage of collaboration tools and shared data storage, and Read More

Case Study: Poudre Valley Health System


In 2006, Poudre Valley Health System (PVHS) was about to open a new hospital in Colorado (US). PVHS’s human resources (HR) department saw the need to change some existing processes, including the method of referencing job candidates. After one year of using a new HR hiring process solution, PVHS was able to predict supervisor evaluations of new hires and had the potential to save over $850,000 (USD). Learn more.

sumtotal 360 feedback  Study: Poudre Valley Health System SkillSurvey Pre-Hire 36O is an online approach to reference checking... and a lot more! Pre-Hire 360™ replaces time consuming reference check phone calls with an efficient online approach. Source: SkillSurvey Resources Related to Case Study: Poudre Valley Health System : Background check (Wikipedia) Case Study: Poudre Valley Health System Skillsurvey Reference Checking is also known as : Skillsurvey Employer Checking References , Professional Reference , Read More

NetSuite CRM+


NetSuite is a cloud customer relationship management (CRM) solution that delivers a real-time 360-degree view of your customer experience, from lead and opportunity through to sales order management, upsell, renewals, and service.   In addition to advanced sales force automation (SFA), customer support, and marketing automation, NetSuite CRM+ delivers capabilities well beyond those offered by traditional CRM systems, including quotes, order management, commissions, sales forecasting, and more, all in one comprehensive cloud CRM solution.  

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Global High-tech Manufacturer Aligns Workforce Processes Using SumTotal


As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people management solution. Read the case study and see the results GKN achieved with SumTotal’s integrated talent management platform.

sumtotal 360 feedback  Aligns Workforce Processes Using SumTotal As a global company, GKN faced a spread-out workforce and disconnected processes, with separate and inefficient workforce performance, goals management, and learning and development processes. GKN needed to streamline and connect all of its strategic HR processes by deploying an integrated people management solution. Read the case study and see the results GKN achieved with SumTotal’s integrated talent management platform. Read More

Mindshare Technologies


Mindshare Technologies began as a two-employee operation and has expanded to serve brands throughout North America, Latin America, Asia, and Europe. It collects surveys in over 125 countries and 28 languages and helps companies transform customer and employee feedback into actionable steps to improve business.

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Collaborative BI: Harnessing the Extended Enterprise to Boost Productivity


This Aberdeen report examines the connection between collaborative knowledge sharing and analytical activity. Based on direct feedback from 231 respondents around the globe, results demonstrate that best-in-class companies are leveraging collaborative tools and techniques to share decision context inside and outside their organizations, ultimately leading to substantially improved business performance. Download this report to learn more.

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U.S. Employees have Spoken!


A 2012 survey of nationally employed Americans gives insight into what motivates employees to stay at a job, including skills, feedback, goals alignment, training, and career goals. Have a look at this visual representation of the survey results to learn more about what can cause, and prevent, high employee turnover.

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Progressive IT Management Strategies: The IT manager’s 360-degree view of business


The New CIO Business Leader and Change Management Expert Today’s chief information officer (CIO) not only has to be knowledgeable about technology, but frequently, the CIO is called upon to align the strategic goals of senior management in addition to managing on-going, day-to-day technology issues—the technology that provides visibility in the decision-making process.According to the IBM

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