The backstory: a lawsuit filed in 2008 by Alabama pet food maker Sunshine Mills over a Ross Systems ERP implementation.
Fast-forward to December 3, 2010, when an Alabama jury awarded Sunshine Mills $61 million (USD) in damages ($45 million of which were punitive).
From CIO.com's article about the verdict, quoting Sunshine Mills attorney Daniel McDowell:
Ross Systems handled the
utter nonsense, and a straw man fallacy to boot. You want economic growth? Then get your shit together, and stop, for example, calling customers clueless and incompetent fools. It is completely disingenuous to appeal a verdict in the forum of public opinion by arguing that said verdict is damaging to the economy. But then again, I get the feeling that these press releases are targeting shareholders rather than public opinion, which is why they say nothing of substance. This, in turn, leads me to believe