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CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

strategy paradox  Compromise , CRM Business Strategy , Successful CRM Deployment , Transformation CRM without Compromise , Real Meaning of CRM , CRM Whitepapers CRM without Compromise , Introduced CRM without Compromise , Compare CRM Vendors . CONTENTS   The CRM Paradox A Customer-Centric Business Strategy Customers Define Your Business A Strategic Perspective on CRM Strategic Business Challenges Driving New Growth Operational Excellence Redefined Competitive Agility The Path to CRM Success Evolution of CRM Read More
PPM for Internal Departments
A business practice that assists organizations to align their portfolio of projects with their business strategy. Typically IT departments employ an IT governance framework to ensure that their PPM...
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Documents related to » strategy paradox


The Next Big Thing or Integration-The Interaction Server Part 1: Background and Evolving Problem
Software Technology evolves in phases. The fundamental assumptions of the current era change dramatically, rendering existing solutions inadequate. This creates

strategy paradox  that it's a viable strategy. However, as new stovepipes are added and the need to integrate across systems increases, the situation quickly becomes untenable. Fundamental problems such as data integrity, redundant code, inconsistent enforcement of rules & processes, and escalating maintenance costs cause organizational entropy, ultimately rendering the business unable to respond to competitive demands. How does this reflect industry trends? Rampant increase in Accidental Complexity is the bellwether of Read More
Guidelines for Specification of Data Center Power Density
Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT

strategy paradox  This practical and effective strategy does place a constraint on the model for density specification, in that the power and cooling distribution for a row system does not change after installation. Note that there are some power and cooling distribution products on the market that permit reconfiguration of the power and cooling architecture without the risk of downtime. For example, the APC InfraStruXure system does allow for: Changing UPS power output by adding hot-pluggable modules Changing the type Read More
Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines
Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor

strategy paradox  what is the vendor's strategy in delivering the solution? Is this going to leave the business down while the implementers tinker, or can it be smoothly integrated in?   How certain are you that it is the best solution is there a clear 'winner', and is that winner good enough (a sub-question might be is the deliverable adequate enough or will it cause more trouble than it is worth). Some tools can provide relative comparisons among solutions without the benefit of the perspective of real value to Read More
Stemming the Loss of Knowledge Capital: A Business Fix for Manufacturers
The clock is ticking for manufacturers to come up with a solution to the ongoing loss of knowledge capital. Their best hope lies in introducing knowledge

strategy paradox  end users, an effective strategy should involve the rich knowledge lying outside the organization. A cross-functional team of suppliers and partners contributing to an open knowledge management system, together with input from customers, will enable real-time feedback and questions. By opening the knowledge system to these external parties, manufacturers can anticipate and solve customer projects even before the first design iteration. This kind of knowledge management makes the manufacturer more Read More
SalesLogix Product Strategy and Vision
A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front- and back-office activities, now and

strategy paradox  Product Strategy and Vision A customer relationship management (CRM) solution can enhance your overall business performance by integrating your front- and back-office activities, now and in the future. There are five key considerations involved in an effective CRM implementation. The first is the quality of your customer and business data. Secondly, it’s important to maximize user adoption. Learn about the other three and how you stand to benefit. Read More
Are Sales Incentives Even In Tune With the Corporate Strategy?
With sales being the lifeblood of virtually any company, selling should be an accurately accountable process forming the basis of overall strategic objectives

strategy paradox  odds with the corporate strategy of customer satisfaction, since sales employees, in their zeal to earn more, often lose sight of what is importanttheir customers needs and the companys strategy. Part Two of the series Thou Shalt Motivate and Reward Workforce Better . If the company wants to increase sales of a new product line, for example, but the direct sales and indirect channel still receive hefty incentives favoring existing product lines, the sales folks will logically not care to pursue sales for Read More
Configurability Strategy: A Competitive Advantage
To gain a competitive advantage, manufacturing companies that sell complex products are implementing a configurability strategy that provides more options using

strategy paradox  A Competitive Advantage Configurability Strategy a Competitive Advantage If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   This executive guide identifies the two interrelated phases in a configurability strategy : developing the product, which emphasizes the essential functionality of a product configurator; and executing the strategy, which identifies the many benefits gained by optimizing configurability. Source : Access Commerce Read More
Project Management Office: Framework Strategy
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of

strategy paradox  Management Office: Framework Strategy Executive Summary This report describes an overall strategy that will enable most organizations involved in the utilization of project management best practices to improve their project outcomes by establishing a centralized project management office (PMO) framework strategy. Typically, most large corporations drive their IT initiatives in a silo fashion, by department or division, using the project management standards, guidelines, tools, and techniques of Read More
i2 Announces e-Business Strategy


strategy paradox  Announces e-Business Strategy i2 Announces e-Business Strategy S. McVey - September 28th, 1999 Event Summary At its annual user conference on Oct. 13, 1999, i2 Technologies will announce details of its Internet Fulfillment Server application suite that will enable businesses to take orders, manage website content, and provide price quotes via the Internet. Also forthcoming at the conference are details of its Rhythm Exchange Services, a solution for on-line trading partner collaboration. In addition, i2 Read More
Epicor's Vision and Strategy for Cloud ERP
I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some

strategy paradox  s Vision and Strategy for Cloud ERP I recently had the opportunity, during Epicor’s global customer conference, to talk with Chad Meyer, director of product marketing, and he shared with me some of the highlights of Epicor’s vision and strategy for cloud enterprise resource planning (ERP). Epicor has since 2010 offered a scaled-back Epicor Express Edition of the Epicor 9 (Epicor ERP) solution. The express edition is targeted at smaller businesses and delivered as multi-tenant software-as-a-servic Read More
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

strategy paradox  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, Read More
Service Level Goal Strategy: Path to Profit
How can retailers maximize their return when investing in cutting-edge replenishment solutions? After all, if forecasting and purchasing decisions are driven by

strategy paradox  establishing a service-level goal strategy can blaze the path to profit for retailers looking to separate themselves from the competition. Read More
Strategy and Tactics to Achieve Effective IT Governance
Information technology (IT) governance is currently a hot topic. But what is “governance” exactly? IT governance includes a number of actions and decision

strategy paradox  and Tactics to Achieve Effective IT Governance Information technology (IT) governance is currently a hot topic. But what is “governance” exactly? IT governance includes a number of actions and decision-making structures that encourage desirable behavior in the use of IT, and it’s an important area of focus for any organization that wants to increase its IT business value. We present a step-by-step guide to help you achieve the IT governance you need. Read More
Workforce Analytics: Key to Aligning People Business Strategy
This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business

strategy paradox  to Aligning People Business Strategy This research brief examines the use of workforce analytics tools as well as the way best-in-class organizations align workforce strategies with business objectives. It looks at existing technologies and makes recommendations to enable organizations to address workforce optimization, talent plans, and human resources (HR) service delivery. Read it and discover how your company can achieve best-in-class performance. Read More

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