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Documents related to » Strategic Outsourcing


Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

STRATEGIC OUTSOURCING: Outsourcing 101 - A Primer Outsourcing 101 - A Primer A.B. Maynard - January 16, 2004 Read Comments Outsourcing 101 - A Primer Featured Author - A.B. Maynard - January 16, 2004 Definitions and Options Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing
1/16/2004

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

STRATEGIC OUTSOURCING: to plan and make strategic decisions regarding outsourcing resources. China and India are healthy global outsourcing destinations today, but other players have been changing their position during this difficult economic period. According to the 2009 A.T. Kearney Global Services Location Index ( The Shifting Geography of Offshoring ), some eastern European countries have fallen from leadership positions; in contrast, some countries in the Middle East have been climbing up. Latin American countries
8/17/2009

Outsourcing Challenges: Avoid the Pitfalls
The most complete information on outsourcing challenges is here. Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

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7/17/2009 3:18:00 PM

Who Benefits from Outsourcing?
Who Benefits from Outsourcing? Read Free White Papers or Case Studies In Relation To the Benefits of Outsourcing. While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced control, companies must also consider various economic effects, political consequences, and even cultural limitations. Discover the economic and political implications of outsourcing and offshoring, and learn techniques for managing successful deals.

STRATEGIC OUTSOURCING: Benefits Outsourcing Engineering | Strategic Benefits Outsourcing | Quantifiable Benefits Outsourcing | Outsourcing Benefits Functions | Outsourcing Benefits Workers | Studies Outsourcing Benefits | Facet Benefits of Outsourcing | Benefits Outsourcing Organisations | Center Outsourcing Benefits | Benefit Outsourcing Services | Benefits Outsourcing Data | Benefits Infrastructure Outsourcing | IT Benefit Administration Outsourcing | IT Benefit HR Outsourcing | IT Benefit Outsource | IT Benefit Outsourcing
8/28/2009 9:42:00 AM

Turn Your Call Center into a Strategic Asset
Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers.

STRATEGIC OUTSOURCING: Call Center into a Strategic Asset Turn Your Call Center into a Strategic Asset Source: SAP Document Type: White Paper Description: Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call
2/20/2009 3:54:00 PM

Improving HR through Business Process Outsourcing
In this interview, IDC's program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects.

STRATEGIC OUTSOURCING: Improving HR through Business Process Outsourcing Improving HR through Business Process Outsourcing Source: SAP Document Type: White Paper Description: In this interview, IDC s program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation,
10/19/2010 10:42:00 AM

The Many Flavors of Application Software Outsourcing
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

STRATEGIC OUTSOURCING: ability to meet the strategic needs of the business today and into the future. Each model has advantages and disadvantages, and should be weighed carefully against the other alternatives. This will help determine which model to implement, as well as determine which kind of provider to select. The advantages of outsourcing are attainable, but proper planning and strategy are critical to attaining this value. About the Author A.B. Maynard has over twenty years of technology, industry, management
9/29/2004

Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing.

STRATEGIC OUTSOURCING: Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control Source: Rapid Quality Systems Limited Document Type: White Paper Description: Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that
7/27/2010 7:24:00 AM

Outsourcing—The Pros and Cons » The TEC Blog
Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright © 2011 by Technology Evaluation Centers, Inc. All rights reserved. Reproduction without prior written permission is forbidden. Close Social Web

STRATEGIC OUTSOURCING: best of TEC, outsourcing basics, outsourcing pros and cons, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
25-06-2008

Case Study: OCR Solution the Key to Success for Berkheimer Outsourcing
Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly and accurately captured from more than 150,000 documents. A time-consuming paper shuffle, including tedious manual data entry, had to be replaced with an automated solution. Find out how Berkheimer virtually eliminated the need for data entry.

STRATEGIC OUTSOURCING: Case Study: OCR Solution the Key to Success for Berkheimer Outsourcing Case Study: OCR Solution the Key to Success for Berkheimer Outsourcing Source: AnyDoc Software, Inc. Document Type: Case Study Description: Founded in 1936, Berkheimer Outsourcing is the largest independent local tax administrator in Pennsylvania (US). Each day, critical information must be quickly and accurately captured from more than 150,000 documents. A time-consuming paper shuffle, including tedious manual data entry, had to be
8/4/2008 11:00:00 AM

Outsourcing as a Revenue Enabler
The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help organizations do business better.

STRATEGIC OUTSOURCING: Outsourcing as a Revenue Enabler Outsourcing as a Revenue Enabler Source: Wipro Technologies Document Type: White Paper Description: The scope of business process outsourcing (BPO) has moved beyond back-office functions. Outsourcing is increasingly being seen as a partnering tool for the generation of revenue and not just cost savings. In this white paper, Manish Dugar, Senior Vice President, Wipro BPO, talks to Outsourcing Center about how BPOs can transform themselves into revenue enablers and help
10/14/2011 2:30:00 AM


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