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Software Functionality Revealed in Detail
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 strategic account manager

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Documents related to » strategic account manager

Strategic Partners or Merger on the Horizon?


3Com Corporation (COMS) and Extreme Networks (EXTR) have entered into a partnership where 3Com customers will be given an enhanced migration path from the now debunked CoreBuilder 9000 to the Extreme BlackDiamond 6800. This offering coincides with 3Com’s announcement that they will no longer compete in the Enterprise networking market.

strategic account manager  be entering into a strategic alliance for all existing 3Com customers to migrate away from the now debunked CoreBuilder 9000 to the more robust BlackDiamond 6800. For existing 3Com customers, this migration path will not only allow them to obtain up to a 70 percent discount on a new BlackDiamond chassis, but also to enhance their current core network. Along with the migration path that is being offered to existing 3Com customers, Extreme is bringing on board more than 200 sales, engineering, and Read More

Getting Strategic Planning and Financial Planning in the Same Bailiwick


To provide useful financial insight on projects, financial managers need to think about business strategy more like a series of options than a single projected cash flow. While the concepts of options are certainly familiar to most executives, the trick to valuing strategic choices lies in the complex and often overwhelming task of understanding the interaction between strategic options. This article provides a breakthrough planning approach for (1) rapidly realizing the business capabilities dictated by strategy (2) aligning process, technology and organization design and (3) through the financial lens of 'real options' shows how to quan

strategic account manager  job At its core, strategic planning is a process that documents a set of choices made by management of a business describing ''the vision'', objectives, goals, and supporting action plans along with the rationale and implications associated with these choices. However, as senior executives seek to realize the new vision, the momentum for change often stalls. As energized and well intentioned as the management teams and project teams may be, they often lack a disciplined approach to orchestrate change Read More
Oco, Inc

Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

strategic account manager  reporting approaches to support strategic account management of services businesses at each stage of their evolution, we provide examples of what service metrics are most relevant, and then discuss the effective intersection of account practices and metrics by means of a customer dashboard tool used by many leading firms. Service Business Framework Service organizations have fundamental business objectives and service specific goals that guide their operating norms, business behavior, capability Read More

Total Reward Management: Don't Leave Your Line Manager Alone


A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

strategic account manager  charge of interpreting the strategic guidelines coming from the board and transforming them into rules, reference values, and guidelines that are more or less rigid, depending on the circumstances. The policies, if codified in a boring manual, risk discouraging even the most attentive and sensitive managers. Now we see the importance of having a platform that is able to receive and present guidelines in a customized manner, one that is possibly graphical, which is modeled on the context with real data. Read More

A guide to the benefits, technology and implementation essentials of CRM & SFA solutions


Companies spend staggering investments to make and keep their offerings competitive. By providing a centralized location to store account history and detailed contact information for every buyer and automating what had been manual tasks, sales force automation (SFA) and customer relationship management (CRM) have begun to positively impact sales efforts.

strategic account manager  Step Sales Process | Strategic Sales Process | Structured Sales Process | Successful Sales Process | Technical Sales Process | Typical Sales Process | SFA Sales Process | SFA Sales Process Automation | SFA Sales Process Best Practices | SFA Sales Process Consulting | SFA Sales Process Definition | SFA Sales Process Development | SFA Sales Process Documentation | SFA Sales Process Guide | SFA Sales Process Implementation | SFA Sales Process Improvement | SFA Sales Process Management | SFA Sales Process Read More

True Digital Dashboards and Support Strategic Effectiveness


Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization.

strategic account manager  Digital Dashboards and Support Strategic Effectiveness Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization. Read More

Strategic Profitability Management: An Opportunity for Finance Departments


Finance departments are uniquely qualified to lead the effort to optimize profitability because of their neutrality, numbers orientation, and analytical abilities. However, as finance departments move to implement profitability management they need to recognize the challenges they may face. This white paper discusses how to manage profitability more effectively.

strategic account manager  Profitability Management: An Opportunity for Finance Departments Finance departments are uniquely qualified to lead the effort to optimize profitability because of their neutrality, numbers orientation, and analytical abilities. However, as finance departments move to implement profitability management they need to recognize the challenges they may face. This white paper discusses how to manage profitability more effectively. Read More

Content Manager


Content Manager gets content of all types from within the organization and makes it available for publication. It eliminates web publishing redundancies by allowing non-technical users to update web site content in a safe, controlled environment. It is browser-based and provides in-context visual content authoring, content re-purposing and link updating, multi-site support, customizable workflows, extensive permissioning, versioning and rollback, and integrated search, asset management, and e-mail campaigns and forms.  

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No Floundering About These Strategic And Tactical Acquisitions


Design and implementation service company Razorfish announced its acquisition of broadband and user experience firms.

strategic account manager  Floundering About These Strategic And Tactical Acquisitions Event Summary Razorfish Inc. (Nasdaq: RAZF) announced that it has purchased Lee Hunt Associates and TSDesign, Inc. The combined value of the purchase was approximately $49 million. Razorfish specializes in Internet development, and brings strategic, creative ad technology solutions to its engagements. Lee Hunt Associates is a leading branding and marketing company in the entertainment industry; it has design and production experience with both Read More

Turn Your Call Center into a Strategic Asset


Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers.

strategic account manager  Call Center into a Strategic Asset Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers. Read More

TIE Catalog Manager


TIE Catalog Manager offers a set of implementation services that enable companies to organize, prepare, and manage item information for use with the UCCnet registry, its members and trading partners throughout the global retail supply and demand chain.  

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Premium Product Manager


Premium Product Manager solution helps organizations manage their sales and product information in a single database. All product information is consolidated on one platform, and the information made available in real time so it can be used in any output media or sales channel. Its features include data extraction, data import, data maintenance, traceability, and workflow management.  

strategic account manager  premium product manager,supply chain manager,supply chain software,supply chain innovation,heiler software,heiler,supply chain improvement,supply chain systems,supply chain automation,supply chain planning,supply chain solutions Read More

The Customer as a Strategic Asset


Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself.

strategic account manager  Customer as a Strategic Asset Ask 500 CEOs to define the word “customer,” and you’ll come up with 500 different answers—with a few common denominators. It turns out these denominators are the same ones used to describe an organization’s long-term strategic assets. Yet for many organizations, customers aren’t considered assets at all; and yet they’re expected to constitute the lifeblood of the business itself. Read More

FSN and Oracle: The New Competitive Advantage-Strategic CFOs Embrace the Cloud


This Oracle FSN white paper provides chief financial officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.

strategic account manager  officers (CFOs) with a strategic playbook on how to leverage the cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications. Read More

The Business Case for Account Lockout Management


Three strikes—your out; that’s what lockout management does. But employees often forget the many passwords needed to access information. What ensues is a flood of calls to the help desk that, over time, can become a huge administrative burden. Adopting a strong password policy is critical. By implementing a lockout management strategy via automated management solutions, businesses enhance security and improve workflow.

strategic account manager  Business Case for Account Lockout Management Three strikes—your out; that’s what lockout management does. But employees often forget the many passwords needed to access information. What ensues is a flood of calls to the help desk that, over time, can become a huge administrative burden. Adopting a strong password policy is critical. By implementing a lockout management strategy via automated management solutions, businesses enhance security and improve workflow. Read More