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Documents related to » strategic account management


The Strategic Importance of Asset Management Part Two: Implications
The changing attitudes, understandings of physical assets and market conditions bring a broad array of implications for those responsible for asset management

strategic account management  Strategic Importance of Asset Management Part Two: Implications Implications for Asset Management The changing attitudes, understandings of physical assets, and market conditions bring a broad array of implications for those responsible for asset management. The majority of these can be explained as new accountabilities. Many of these are accountabilities leveled at, or within, corporations themselves. However many will also be directed at the individuals taking or overseeing these decisions, often wi Read More...
Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach

strategic account management  reporting approaches to support strategic account management of services businesses at each stage of their evolution, we provide examples of what service metrics are most relevant, and then discuss the effective intersection of account practices and metrics by means of a customer dashboard tool used by many leading firms. Service Business Framework Service organizations have fundamental business objectives and service specific goals that guide their operating norms, business behavior, capability Read More...
The Strategic Importance of Asset Management Part Three: A New Framework
Managing assets needs to be done in a truly proactive approach, one that ties the management of physical assets to the corporate objectives. The initial

strategic account management  Strategic Importance of Asset Management Part Three: A New Framework A New Framework for Asset Management As the level of understanding of these areas begins to rise, so too do the expectations that managers and companies will be able to meet modern requirements. In the past, maintenance strategy has frequently been treated in a highly reactive manner. Maintenance regimes are often created in response to machine breakdowns or incidents. Often, in the aftermath of disasters, there are public statements Read More...
The Strategic Importance of Asset Management Part One: Changing Attitudes
This note is intended to provoke thought regarding some of the dramatic incidents that occurred in the field of asset management in 2003, as well as address

strategic account management  Strategic Importance of Asset Management Part One: Changing Attitudes Introduction As a result of a handful of events, 2003 has been a benchmark year in the discipline of asset management, the implications of which are reverberating around the world. All of these events were, in some manner, due to a failure of physical assets. The Colombia Space Shuttle disaster The New York blackout, the London blackout, and the blackout in Italy Six people, responsible for the management and maintenance of the rail Read More...
Strategic Value with Trade Promotion Management A Closed-loop Process for Quick Wins and Profitable Growth
Here’s the situation: a high-end consumer goods company has achieved tremendous profitability over many years. Although growth is slowing, investors sees

strategic account management  Value with Trade Promotion Management A Closed-loop Process for Quick Wins and Profitable Growth Here’s the situation: a high-end consumer goods company has achieved tremendous profitability over many years. Although growth is slowing, investors sees potential for much greater growth if the company sells into channels in broader consumer markets. Learn how such a company can achieve its growth objectives by implementing trade promotion management (TPM) software in a way that’s built on best Read More...
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

strategic account management  cincom enterprise management,business software application,cincom enterprise management,enterprise technology,systems management,asset enterprise management,cincom software,cincom systems,enterprise technology,asset enterprise management,manufacturing software for small business,logistics supply chain,supply chain solutions,manufacturing supply chain,supply chain consulting firm,supply chain optimization software,business software solutions,business software software,business process integration,manufacturing crm,manufacturing it Read More...
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

strategic account management  Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More...
Project Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations
There are two types of project portfolio management (PPM) solutions for professional services organizations (PSO). For smaller PSOs, best-of-breed vendors

strategic account management  Portfolio Management for Service Organizations: Bridging the Gap between Project Management and Operations Introduction In the last couple of years, the enterprise resource planning (ERP) industry has changed the landscape of the project portfolio management (PPM) marketplace. ERP vendors, such as SAP , Oracle , and Microsoft , have recognized the value of developing and delivering services to professional services organizations (PSO). Faced with this new reality, the best-of-breed vendors that Read More...
Portfolio Management
Portfolio management provides insight into what is the best way to distribute resources among the various innovative options/projects to ensure that a maximum

strategic account management  projects and the various strategic themes; and there is a good mix between the various types of projects. Read this paper to learn about the different approaches used n portfolio management. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

strategic account management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application''s ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Workforce and Expense Management Supports Lean Manufacturing Initiatives: Applying Lean Manufacturing Initiatives to Workforce and Expense Management
Lean manufacturing initiatives and strategies can also be effectively applied toward a business’s largest controllable expense: its workforce. This paper

strategic account management  SumTotal,pdf,whitepaper,workforce management,workforce management software,expense management software,lean,lean manufacturing,business performance,enterprise expense management Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

strategic account management  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More...

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