Ideas on how to survive the avalanche of technology, avoid the lure of its pitfalls, and succeed with it as the enabler to true process innovation.
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needed. For example, my state-of-the-art cell phone represents the best example of this. No mere phone, I can take pictures and instantly e-mail them, manage e-mail, peruse the Internet, send text messages, and use it anywhere in the world, except of course, in my home in Texas which is officially located in a no coverage zone ! Figure 2: When do you buy technology? Technology as a business antidote Now that I''ve made light of my personal experiences as a technology consumer, let''s leap to the arena of