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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 staff retention


Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

staff retention  be heightened and added staff needed during specific seasons or campaigns. Organizations can plan for these events and increase staffing levels in advance to ensure the transaction volumes can be handled appropriately. A common mistake an SMB manufacturer makes is to focus only on the internal operations of its plant. By encompassing the entire supply chain, including both the supply and demand side, in its thinking, it can significantly improve the speed and effectiveness of new product development,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Staff Scheduling for the Health Care Industry

Staff Scheduling manages the scheduling of hospital employees, primarily nursing staff.  

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Documents related to » staff retention

Human Resources: No Laughing Matter


A little over 10 years ago, when I was working as an assistant manager in my former company’s payroll department—where many of the traditional human resources (HR) functions were handled by my staff—I often wondered, “well, if we’re doing all of this stuff, what are the people in HR doing?” I often joked with my fellow coworkers that it seemed (to me) that outside of handling employee paperwork

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CRM 101


Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation

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The Newest Release of SYSPRO ERP-SYSPRO 7-Is Now TEC certified


It has been only a year and a few months since Technology Evaluation Centers (TEC) analysts last certified the then-current version of SYSPRO ERP, SYSPRO 6.1, and I am glad to tell you that SYSPRO’s newest release, SYSPRO 7, is now certified. Similarly to the in-depth 2012 SYSPRO 6.1 certification process, SYSPRO 7 is now certified in multiple TEC enterprise resource planning (ERP) software models

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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Extending SAN Connectivity for Engenio Arrays


The storage industry provides an abundance of white papers discussing the ever-changing data management and retention regulations, the need for business continuity, and disaster recovery. The core of these data services is the ability to copy, move, and replicate data—locally and far away. Unfortunately, SANs only reach about 10 km. IT managers need to share, protect, and move data much farther than that. Find out how.

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Leveraging On-demand, Software-as-a-service Analytics to Achieve Your Corporate Objectives


Traditional business intelligence (BI) systems generally require dedicated staff to generate meaningful analysis, but the analysis is still difficult to share. As a result, many managers and end users rely on simple spreadsheets, which require significant manual effort and provide limited insight. This white paper examines how today’s on-demand BI alternatives are addressing organizations’ rapidly evolving business needs.

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BTM Solutions


BTM Solutions has been supporting manufacturing clients for over 23 years. The company's staff of professional consultants and trainers help the clients through the implementation and setup of the software. Its staff of programmers help with additional customization as necessary. The company services and supports clients nationwide and is totally dedicated to the support and implementation of the software for its clients.

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Geac Metamorphosises JBA Into Gear, but Cuts 20% of Staff


On November 12, Geac Computer unveiled its plan to turn its UK-based JBA Holdings acquisition into a new division, dubbed Gear, that will focus on the midrange enterprise resource planning (ERP) applications market.

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Case Study: National Aquarium in Baltimore


Limited office space at the National Aquarium in Baltimore required staff to share computers, resulting in several security risks and inefficiencies. For more efficient and secure computer sharing, enhanced data security, and reduced support time, the Aquarium moved all users to Windows Vista. Learn how the move has reduced login time from 15 minutes to 5 seconds, provided faster access to information, and more.

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Predictive Analytics for Business Advantage


Today, predictive analytics is used mostly in marketing and sales for help in retention, cross-sell/upsell, and direct marketing efforts. But change is coming, and in this infographic from TDWI, learn how organizations are planning to use predictive analytics in new ways.

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