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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 spreadsheets created


Are Spreadsheets Sabotaging Your Profits?
Due to their limitations, using spreadsheets to manage mission-critical business functions is an unacceptable risk. The requirements for finding the right

spreadsheets created  Sarbanes Oxley compliance. . Spreadsheets created for non-financial functions face similar problems and risks — even if not specifically covered by Sarbanes Oxley regulations. Spreadsheet Limitations The use of spreadsheets to perform complex business functions exposes a business to a number risks and limitations, some of which are discussed below. Error Prone A detailed study by Panko (2000) revealed that many companies are using highly error-prone spreadsheets to perform numerous functions. According

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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A Visionary of Loveliness


Informix released version 2.0 of their interactive data analysis dashboard Visionary. The tool is designed for decision-makers and provides capabilities for viewing and analyzing dynamic data from a variety of sources.

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TurtleSpice ERP! (Week 5)


Welcome to Episode 5 of TurtleSpice ERP, our virtual ERP selection simulator! We’re following one company’s software selection process, from beginning to end—with a twist: It’s up to you to make sure comptroller Mike Chelonia stays on track and selects the right ERP system for the company. Cast your vote, and next week I’ll move the scenario forward based on the winning answer

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Enter Enterprise Incentive Management and Incentive Compensation Management


Companies with large sales forces, huge product portfolios, and complex incentive plans with many variables need to offer variable pay. This has created opportunities for a new enterprise software category called enterprise incentive management (EIM), or incentive compensation management (ICM).

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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PCI Compliance Cost Analysis


The Payment Card Industry Data Security Standard (PCI-DSS) was created by credit card companies to protect cardholder data, ensuring that merchants and service providers maintain the highest degree of information security. However, many retailers are still questioning its effectiveness and necessity in light of the high cost of compliance. Read this white paper to find out what this cost really means for your organization.

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Find Out How Much You Should be Paying (and Earning) with PayScale


Seattle-based software vendor PayScale has created a tool that evaluates salaries per industry, job type, geography, etc. and delivers this information to employers so they can determine what would be a “fair” salary for their employees. I recently had a demo with PayScale where Tim Low and Karaka Leslie showed me some of the functionality and shed light on how their offering contributes to compensation management for organizations.

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Important Sarbanes-Oxley Act Mandates and What They Mean for Supply Chain Management


Two sections of the Sarbanes-Oxley Act (SOX) have major implications for supply chain management. Yet enterprises can meet the challenges created by SOX more easily by using software tools developed to simplify the processes for compliance with this law.

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Case Study: ServiceMax Helps Kinetico Cut Work Order Resolution Time in Half


Kinetico, a global leader in engineering and manufacturing water treatment systems, was using spreadsheets to schedule and track their technician partners and used e-mail to assign work orders and to debrief. As Kinetico grew, it was missing deadlines and had little insight or metrics related to service performance. See how the ServiceMax put field service back in the hands of its partners and succeed in their service operations.

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Creating a Blueprint for Analytics Talent: A Research Study on Talent Capabilities Needed to Be Highly Effective in Analytics Jobs


According to a 2014 study, 80% of the world’s data was created in the last two years alone. This data explosion has created greater opportunities for organizations to use analytics to gain deeper insights to inform smarter business decisions. Organizations, however, vary greatly in the degree to which they have advanced their analytics functions to capitalize on this volume of available information.

This white paper explores the growing gap between the needs of organizations and the talent available in the labor market. Competition is intense, and it’s desirable to identify and groom high potential analytics talent early. Discover the skills, behaviors, and competencies that provide the foundation for a roadmap for educational institutions, job seekers, and employers to address the analytics skill gap.

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Best-of-breed Approach to Finance and Accounting


CODA's savvy accounting and financial offerings include budgeting, forecasting, scorecards, and tools that use Microsoft Excel spreadsheets collaboratively and securely. However, CODA must defend its narrow specialist and best-of-breed approach against larger-scale integrated enterprise system offerings.

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