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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 solution voip


A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

solution voip  to international cities. VoIP Solution Overview As a VoIP user, you'll need high-speed access to the Internet using anything from a single cable connection up to speeds provided by one or more T1 lines; one or more server PCs with installed interface cards; VoIP software; and a connection interface to the Internet that is programmed as a POP gateway. Disadvantages of VoIP Solutions Sound quality In general, VoIP sound quality matches that of the normal telephone system, and provides AM-radio quality

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

Supply chain management (SCM) solutions include applications for managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management, warehouse management, international trade logistics, transportation execution, and many other issues for a complete solution, this knowledge base will support your evaluation of an SCM suite. 

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Documents related to » solution voip

Hosted VoIP Buyer’s Guide: Creating Virtual Offices


Whether starting a business, setting up new office locations, or supporting employees while on the road, hosted voice over Internet protocol (VoIP) can help each situation by setting up “virtual offices.” This white paper will show examples of how a business can lower costs and increase flexibility with a new hosted VoIP solution by creating a virtual office environment.

solution voip  a new hosted VoIP solution by creating a virtual office environment. Read More

Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

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10 Steps to Purchasing a Web Conferencing Solution


Before you commit to a web conferencing solution, you should answer several questions about what your organization wants to accomplish with an online collaboration tool. It’s equally important to understand your company’s requirements—from features and functions, to pricing, deployment, and support. Following the steps on this checklist can help you choose the web conferencing solution that delivers the greatest value.

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Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

solution voip  Systems and Customer Care Solution Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly Read More

Cognos Unveils CRM Solution


Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

solution voip  Unveils CRM Solution Cognos Unveils CRM Solution M. Reed - November 6, 2000 Event Summary [October 3, 2000] Cognos (NASDAQ: COGN; TSE:CSN), one of the world's largest business intelligence (BI) companies, today unveiled a comprehensive BI solution (including interactive reporting, data analysis, and scorecarding) for the customer relationship management (CRM) marketplace. The announcement was part of an aggressive CRM market initiative showcased at Cognos's Enterprise 2000 conference to an audience Read More

NoSQL for My BI Solution?


Every day business intelligence (BI) gets closer to chaos. Don’t get me wrong—I’m by no means saying that BI will one day become obsolete and that you'll need to avoid it at all costs. On the contrary, what I mean is that BI will have to go outside the box into a world where data is not nicely structured within well-defined databases and using Structured Query Language—best known as SQL

solution voip  for My BI Solution? Every day business intelligence (BI) gets closer to chaos. Don’t get me wrong—I’m by no means saying that BI will one day become obsolete and that you'll need to avoid it at all costs. On the contrary, what I mean is that BI will have to go outside the box into a world where data is not nicely structured within well-defined databases and using Structured Query Language—best known as SQL . Because BI is no longer being used by only a small number of users (information Read More

Decisions, Decisions: Key Issues to Consider in Selecting a Field Service Management Solution


Every company offering field service management and automation solutions will impress you with a long checklist of features: schedule boards, dispatching and routing, work order management, automatic billing, and more. How do you compare products and find the differences that should determine your choice? Download this white paper and read up on some of the key issues to explore as you compare products and providers.

solution voip  a Field Service Management Solution Every company offering field service management and automation solutions will impress you with a long checklist of features: schedule boards, dispatching and routing, work order management, automatic billing, and more. How do you compare products and find the differences that should determine your choice? Download this white paper and read up on some of the key issues to explore as you compare products and providers. Read More

10 Strategies for Choosing a Midmarket ERP Solution


Find out in 10 Strategies for Choosing a Midmarket ERP Solution.

solution voip  Choosing a Midmarket ERP Solution 10 Strategies for Choosing a Midmarket ERP Solution There's never been a better time to be in the market for an enterprise resource planning (ERP) system. ERP vendors are going all out for your business. Even tier-1 giants like Oracle, Microsoft, and SAP are aggressively marketing ERP solutions to midsized and smaller companies. But what strategies should you employ to get the most for your dollars? Find out in 10 Strategies for Choosing a Midmarket ERP Solution. You'll Read More

Selling Management on a New Business Intelligence Solution


BI is a complex solution that involves new concepts, new procedures, and a learning curve. Management with knowledge of BI must assess whether there is a real need for a new BI solution and whether a chosen solution would provide any measurable benefit. This white paper assesses the results from a recent BI survey of 2200 end users of BI software. Considerations to take into account when selecting a BI solution are followed by a look at the future of BI.

solution voip  a New Business Intelligence Solution BI is a complex solution that involves new concepts, new procedures, and a learning curve. Management with knowledge of BI must assess whether there is a real need for a new BI solution and whether a chosen solution would provide any measurable benefit. This white paper assesses the results from a recent BI survey of 2200 end users of BI software. Considerations to take into account when selecting a BI solution are followed by a look at the future of BI. Read More

Business.com Guide to VoIP Phone Systems


Voice over Internet protocol (VoIP) is a technology that allows you to make telephone calls over a broadband Internet connection. Learn about the features of VoIP systems and the benefits of implementing this type of business telephone system. This overview also offers tips on calculating costs and choosing a vendor.

solution voip  com Guide to VoIP Phone Systems Voice over Internet protocol (VoIP) is a technology that allows you to make telephone calls over a broadband Internet connection. Learn about the features of VoIP systems and the benefits of implementing this type of business telephone system. This overview also offers tips on calculating costs and choosing a vendor. Read More

Cincom Systems Launches Advanced Manufacturing ERP Solution


Cincom Systems launches a brand new ERP solution at Microsoft Convergence 2014. Find out what this means for engineer-to-order ERP manufacturers.

solution voip  Launches Advanced Manufacturing ERP Solution Cincom Systems has been providing enterprise software solutions and services since 1968, but its own Cincom CONTROL ERP system has not seen many new customers of late (see TEC’s article ). Thus, at the Microsoft Convergence 2014 conference, the vendor announced the launch of its new enterprise resource planning (ERP) solution , the Cincom Business Suite , an advanced version of Microsoft Dynamics AX for manufacturers.   Microsoft selected Cincom as its lead Read More

eCLIPse, Encryption Security Solution


eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data. eCLIPse provides safe transfer of confidential data to and from authorized external resources and prevents unauthorized viewing. Security is managed by smart-card technology (smart-card chip fitted into a USB token). Using simple and physically secure USB tokens, eCLIPse functions at the National Institute of Standards (NIST) "FIPS 140-2 Level 3."

solution voip  Encryption Security Solution eCLIPse Enterprise Security Solution is an encryption software security solution for any business that requires frequent exchange of secure encrypted data. eCLIPse provides safe transfer of confidential data to and from authorized external resources and prevents unauthorized viewing. Security is managed by smart-card technology (smart-card chip fitted into a USB token). Using simple and physically secure USB tokens, eCLIPse functions at the National Institute of Read More

Synalloy Extends Its Deacom ERP Solution to Another Division


Deacom, an enterprise resource planning (ERP) solution developer, announced yesterday that its client Synalloy has decided to expand its Deacom ERP system to another division. Being a holding company, Synalloy operates five separate business units mainly related to the production of steel, alloys metal, plastic pipes manufacturing, and some specific chemical solutions. One of the business

solution voip  Extends Its Deacom ERP Solution to Another Division Deacom, an enterprise resource planning (ERP) solution developer, announced yesterday that its client Synalloy has decided to expand its Deacom ERP system to another division. Being a holding company, Synalloy operates five separate business units mainly related to the production of steel, alloys metal, plastic pipes manufacturing, and some specific chemical solutions. One of the business divisions has been a client of Deacom for years, and I would Read More