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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » solution approach


Web-based Enterprise Resource Planning Solution Exhibits Lean Approach
SSI''s approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional

solution approach  based Enterprise Resource Planning Solution Exhibits Lean Approach TROPOS'' Lean Approach TROPOS, the flagship product of Strategic Systems International ( SSI ) ( http://www.ssi-world.com ), uses manufacturing resource planning (MRP) for long-term planning, and master production scheduling (MPS) for short-term scheduling. This approach appeals even to some discrete manufacturers with short lead times and high volumes, where the traditional MRP approach often shows many shortcomings (and can even be a Read More...
Cognos Unveils CRM Solution
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management

solution approach  Unveils CRM Solution Cognos Unveils CRM Solution M. Reed - November 6, 2000 Event Summary [October 3, 2000] Cognos (NASDAQ: COGN; TSE:CSN), one of the world''s largest business intelligence (BI) companies, today unveiled a comprehensive BI solution (including interactive reporting, data analysis, and scorecarding) for the customer relationship management (CRM) marketplace. The announcement was part of an aggressive CRM market initiative showcased at Cognos''s Enterprise 2000 conference to an audience o Read More...
Software Selection: An Approach
Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also

solution approach  balloon) or the selected solution misses the mark on several fronts (i.e. the balloon pops) and you move on to the next promising candidate. Accordingly, you do not drill down to the same depth for all package candidates at the same time. You proceed on a more gradual, deliberate basis. Obviously, if your initial choice proves to be correct, you have saved valuable time and should reap benefits from the software sooner. If not, you have lost nothing from a more traditional approach. The diagram below Read More...
NoSQL for My BI Solution?
Every day business intelligence (BI) gets closer to chaos. Don’t get me wrong—I’m by no means saying that BI will one day become obsolete and that you''ll need

solution approach  distributed capabilities, most NoSQL solutions can be supported by inexpensive hardware. Scalability : Most NoSQL databases offer distributed service, which means that they can be scaled up using servers in parallel. Versatility : Several types of options and types of databases are available for processing large amounts of data from different sources (structured and unstructured data), empowering users with the ability to work with very specific types of data. Some Challenges However, some challenges Read More...
A Demand-driven Approach to BI
The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the business needs of the user dictate

solution approach  process. Thus, the vendor''s solution addresses the problem of content relevance by making the underlying data architecture transparent to the users, who have access to information from multiple systems, platforms, or locations, and view it in a functional user interface. To that end, Vanguard''s Unified Information Model (UIM) ensures that the appropriate business rules are applied and the information appears in a consistent, integrated context (whereby the user environment allows business users to Read More...
Infor and IBM Team Up to Deliver Solution for Public Sector Organizations
Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The

solution approach  Team Up to Deliver Solution for Public Sector Organizations Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The solution brings Infor applications for licensing, permitting, compliance, and billing together with IBM’s Intelligent City Planning and Operations software. The combined solution enables improved permitting, compliance, and citizen engagement for governments and utilities. The software is Read More...
A Very Helpful Tool When You’re Choosing a New Software Solution
If you''ve ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be

solution approach  Choosing a New Software Solution If you''ve ever been involved in selecting a business software solution, you know how tricky it can be. Today’s software systems are quite complex, and it can be very difficult to tell which vendor has the solution best suited for the special needs and business processes of your organization. One way to help avoid making a bad choice is to have a complete list of software functions to refer to. Let''s say you''re going to be choosing a new ERP system. With a list in hand Read More...
Sage Partners with Yola to Offer Integrated E-commerce Solution for SMBs
Sage North America has teamed up with Yola, Inc. to offer an integrated e-commerce solution for SMBs. Yola is based in San Francisco and helps SMBs establish an

solution approach  to Offer Integrated E-commerce Solution for SMBs Sage North America has teamed up with Yola, Inc. to offer an integrated e-commerce solution for SMBs. Yola is based in San Francisco and helps SMBs establish an online and mobile presence with Web sites, hosting services, search engine optimization (SEO), search engine marketing (SEM) tools, and social media integrations. The integrated e-commerce solution offered by Sage and Yola is powered by Sage Payment Solutions, which is the payment division for Read More...
Kentico Enterprise Marketing Solution (version 7) for Web Content Management Systems Certification Report
Kentico Enterprise Marketing Solution (EMS) is now TEC Certified for online evaluation of Web content management (WCM) solutions in the Information Management

solution approach  Enterprise Marketing Solution (version 7) for Web Content Management Systems Certification Report Kentico Enterprise Marketing Solution (EMS) is now TEC Certified for online evaluation of Web content management (WCM) solutions in the Information Management and Collaboration Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More...
The PLM Program An Incremental Approach to the Strategic Value of PLM
Companies that took an early adopter approach to PLM are beginning to show significant reductions in new product introduction lead times and to benefit from

solution approach  recognized expert in software solutions for manufacturing and has broad experience in applying enterprise applications such as Product Lifecycle Management, Supply Chain Management, ERP and CRM to improve business performance. Jim is a frequent author and speaker on applying software technology to achieve tangible business benefits. Jim can be reached at jim.brown@tech-clarity.com . Read More...
Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution
Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative

solution approach  the Perfect Unified Messaging Solution Active Voice''s Unity ~ In Pursuit of the Perfect Unified Messaging Solution P. Hayes - June 13, 2000 Product Background Robert Richmond, Robert Greco, and Christopher Schmandt founded Active Voice in 1983 with a common goal in mind — to develop software that enables centralized electronic communication. Throughout the past seventeen years, Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative Read More...
The eG Approach to Root-cause Analysis
Effective correlation and accurate root-cause diagnosis have been key challenges for network and systems management solutions for many years. Indeed, these

solution approach  network and systems management solutions for many years. Indeed, these challenges have increased with the growing complexity of the software applications and services operating on top of the Internet and intranets. But at the same time, customer expectations of service quality and guaranteed performance remain as stringent as ever. Read More...
Evaluating and Selecting a Complete PSA Solution for Billable Services Organizations
Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable services organization will ever have to

solution approach  Selecting a Complete PSA Solution for Billable Services Organizations Choosing the right professional services automation (PSA) solution may be one of the most important decisions a billable services organization will ever have to make. It’s a decision that can clearly impact your company’s bottom line, so it’s crucial that you get all the facts—up front. When talking with PSA vendors, knowing what questions to ask in order to make an informed selection is vital. Read here to find out why. Read More...
10 Strategies for Getting the Right ERP and Accounting Solution
That''s where the white paper 10 strategies for getting the right ERP and accounting solution comes in.

solution approach  Right ERP and Accounting Solution If you''re a midsized business looking for an enterprise resource planning (ERP) solution, the market trends are all on your side: ERP vendors are hungry for your business. Big vendors (SAP, Oracle, etc.) now have great products for small and medium businesses (SMBs). Traditional mid-market vendors are fighting back with more features and incentives. With all the big trends aligned in your favor, you can come out the winner—but only if you know how to play your cards Read More...

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