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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 solution approach

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » solution approach

Web-based Enterprise Resource Planning Solution Exhibits Lean Approach


SSI's approach appeals to process manufacturers, as well as some discrete manufacturers with short lead times and high volumes, where the traditional manufacturing resource planning (MRP) approach often shows many shortcomings (and can even be a recipe for disaster).

solution approach  based Enterprise Resource Planning Solution Exhibits Lean Approach TROPOS'' Lean Approach TROPOS, the flagship product of Strategic Systems International ( SSI ) ( http://www.ssi-world.com ), uses manufacturing resource planning (MRP) for long-term planning, and master production scheduling (MPS) for short-term scheduling. This approach appeals even to some discrete manufacturers with short lead times and high volumes, where the traditional MRP approach often shows many shortcomings (and can even be a Read More

One In-memory Solution Fits All: QlikView Stands Out with Unique Approach and Broad Applicability


In 1993, Swedish-based Qlik Technologies launched a desktop data management solution that soon evolved so that both the application and data resided entirely in RAM memory, converting the solution into one of the first in-memory based applications. Today the QlikView solution boasts approximately 28,000 customers in more than 100 countries. In this report, TEC data management analyst Jorge García gives an overview of the history, highlights, strengths, and challenges of QlikTech’s flagship in-memory data discovery application.

solution approach  In-memory Solution Fits All: QlikView Stands Out with Unique Approach and Broad Applicability In 1993, Swedish-based Qlik Technologies launched a desktop data management solution that soon evolved so that both the application and data resided entirely in RAM memory, converting the solution into one of the first in-memory based applications. Today the QlikView solution boasts approximately 28,000 customers in more than 100 countries. In this report, TEC data management analyst Jorge García gives an Read More

Cognos Unveils CRM Solution


Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality needed to leverage the data supplied by products like Clarify and Siebel. Cognos considers an effective CRM system to be a 'must-have' application in today’s click and mortar economy. In addition, they have joined the Siebel Alliance as a premier partner.

solution approach  Unveils CRM Solution Cognos Unveils CRM Solution M. Reed - November 6, 2000 Event Summary [October 3, 2000] Cognos (NASDAQ: COGN; TSE:CSN), one of the world''s largest business intelligence (BI) companies, today unveiled a comprehensive BI solution (including interactive reporting, data analysis, and scorecarding) for the customer relationship management (CRM) marketplace. The announcement was part of an aggressive CRM market initiative showcased at Cognos''s Enterprise 2000 conference to an audience o Read More

A Demand-driven Approach to BI


The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the business needs of the user dictate the technical solution, not the other way around. In other words, it should let the business users drive the process, and remove the problems of content relevance and software complexity.

solution approach  process. Thus, the vendor''s solution addresses the problem of content relevance by making the underlying data architecture transparent to the users, who have access to information from multiple systems, platforms, or locations, and view it in a functional user interface. To that end, Vanguard''s Unified Information Model (UIM) ensures that the appropriate business rules are applied and the information appears in a consistent, integrated context (whereby the user environment allows business users to Read More

Software Selection: An Approach


Selecting package software can have long-term benefits or long-term regrets. To avoid the latter, your approach needs to be sound, logical, and prudent. It also has to be completed in your lifetime. Read about an approach to software selection that helps an organization get to the primary objective of identifying the best software solution quicker but with the necessary due diligence.

solution approach  balloon) or the selected solution misses the mark on several fronts (i.e. the balloon pops) and you move on to the next promising candidate. Accordingly, you do not drill down to the same depth for all package candidates at the same time. You proceed on a more gradual, deliberate basis. Obviously, if your initial choice proves to be correct, you have saved valuable time and should reap benefits from the software sooner. If not, you have lost nothing from a more traditional approach. The diagram below Read More

6 Important Steps to Evaluating a Web Security Solution


Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to look for can save you money and frustration in the long run. This white paper from EdgeWave offers the key steps to evaluating a Web security solution for IT professionals, to help you size up competitve offerings and understand new approaches to basic problems of authentication and authorization, vulnerability assessment, malware protection, and Web 2.0 control.

solution approach  Evaluating a Web Security Solution Whether you are evaluating a Web security solution for the first time or are looking around because your current solution is less than optimum, knowing what to look for can save you money and frustration in the long run. This white paper from EdgeWave offers the key steps to evaluating a Web security solution for IT professionals, to help you size up competitve offerings and understand new approaches to basic problems of authentication and authorization, vulnerability Read More

TEC Helps Geosynthetic Systems Find the Right ERP Solution


Geosynthetic Systems is a small North American company specializing in soil management solutions. Its focus is divided between two key markets: heavy construction and landscape construct. As the company’s needs expanded, the limitations of its software became more and more apparent. It wanted to move up to an enterprise resource planning (ERP) system that would support its current and expected growth, but found the process foreign, complex, and seemingly impossible to manage.

Since TEC does not sell software, and has no special arrangements with any vendors in this regard, it is completely impartial, and works exclusively in the best interests of its clients. The fact that TEC’s role was totally unbiased, clearly defined, and targeted at a successful outcome gave Geosynthetic Systems the comfort and confidence it needed to go forward with an ERP selection project that would liberate it from its outdated IT infrastructure.

solution approach  Find the Right ERP Solution Geosynthetic Systems is a small North American company specializing in soil management solutions. Its focus is divided between two key markets: heavy construction and landscape construct. As the company’s needs expanded, the limitations of its software became more and more apparent. It wanted to move up to an enterprise resource planning (ERP) system that would support its current and expected growth, but found the process foreign, complex, and seemingly impossible to Read More

The Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value


Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move toward this approach.

solution approach  Idea to Delivery Framework: A Holistic Approach to Deliver Customer Value Today’s “new normal” business environment demands a new view of what customers value and an improved approach to delivering that value. The idea to delivery (I2D) framework posits that multiple companies now compete as a business network rather than as individual enterprises, each relying on the others to achieve collective success. This paper includes an action plan with the evolutionary steps companies can take to move Read More

Midmarket/Enterprise ERP Solution Comparison Guide


The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems including solutions from leading vendo...

solution approach  Enterprise ERP Solution Comparison Guide Looking for a handy guide to midmarket and enterprise resource planning (ERP) solutions? The Midmarket/Enterprise ERP Solution Comparison Guide makes it easy to compare the most popular ERP systems—including solutions from leading vendors such as Epicor, IFS, Exact, Infor, Lawson, SAP, Microsoft, Aplicor, NetSuite, Plex, Sage, and more. At-a-glance charts give you the information you need on cost and payment options; basic, intermediate, and advanced Read More

Epicor Announces System Backup and Recovery Solution


As Superstorm Sandy battered the east coast of the US, Epicor announced a new System Backup @ Recovery solution.  The solution is designed for small and midsize businesses that require an alternative to costly and complex backup and recovery solutions. The solution is available to Epicor ERP, Epicor Vantage, and Epicor Vista customers running Microsoft SQL Server. Many small, midsize

solution approach  System Backup and Recovery Solution As Superstorm Sandy battered the east coast of the US, Epicor announced a new System Backup & Recovery solution.  The solution is designed for small and midsize businesses that require an alternative to costly and complex backup and recovery solutions. The solution is available to Epicor ERP, Epicor Vantage, and Epicor Vista customers running Microsoft SQL Server. Many small, midsize, and even large companies often have disaster preparedness and recovery at the Read More

The PLM Program An Incremental Approach to the Strategic Value of PLM


Companies that took an early adopter approach to PLM are beginning to show significant reductions in new product introduction lead times and to benefit from meaningful cost savings by executing a series of focused, high return projects

solution approach  recognized expert in software solutions for manufacturing and has broad experience in applying enterprise applications such as Product Lifecycle Management, Supply Chain Management, ERP and CRM to improve business performance. Jim is a frequent author and speaker on applying software technology to achieve tangible business benefits. Jim can be reached at jim.brown@tech-clarity.com . Read More

Active Voice’s Unity ~ In Pursuit of the Perfect Unified Messaging Solution


Throughout the past seventeen years Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative messaging servers such as Microsoft Exchange and Lotus Notes.

solution approach  the Perfect Unified Messaging Solution Active Voice''s Unity ~ In Pursuit of the Perfect Unified Messaging Solution P. Hayes - June 13, 2000 Product Background Robert Richmond, Robert Greco, and Christopher Schmandt founded Active Voice in 1983 with a common goal in mind — to develop software that enables centralized electronic communication. Throughout the past seventeen years, Active Voice has enjoyed considerable growth and success developing Unified Messaging solutions for major collaborative Read More

Take a Greenfield Approach to Mobility


Spurred on by the increased availability of high-speed data services and wide array of smartphones, many organizations see mobile applications as a way to improve organizational efficiency, increase collaboration, and raise the speed at which business gets done. To get the most out of mobility, organizations need to rethink the technologies, the people, and the processes involved in creating a truly mobile enterprise.

solution approach  a Greenfield Approach to Mobility Spurred on by the increased availability of high-speed data services and wide array of smartphones, many organizations see mobile applications as a way to improve organizational efficiency, increase collaboration, and raise the speed at which business gets done. To get the most out of mobility, organizations need to rethink the technologies, the people, and the processes involved in creating a truly mobile enterprise. Read More

Classic Enterprise Resource Planning Solution Shifts Over


About two-thirds of SoftBrands' revenue comes from its manufacturing division, which includes the Classic Fourth Shift solution and Fourth Shift Edition for SAP Business One, the result of a joint initiative to integrate Fourth Shift functionality with SAP Business One.

solution approach  Enterprise Resource Planning Solution Shifts Over SoftBrands Manufacturing SoftBrands, Inc . (AMEX: SBN; http://www.softbrands.com/ ), is a Minneapolis, Minnesota (US)-based provider of enterprise solutions for small- to medium-sized businesses (SMB) in the manufacturing and hospitality industries worldwide. The company''s revenue nowadays comes mostly (about two thirds or more) from the SoftBrands Manufacturing division. For details on SoftBrands'' recent history, see SoftBrands'' Recovery Softens Read More

10 Steps to Purchasing a Web Conferencing Solution


To help you out, here's a handy white paper called 10 steps to purchasing a web conferencing solution.

solution approach  Purchasing a Web Conferencing Solution So you''re interested in purchasing a Web conferencing solution. Good idea. Web conferencing can reduce your travel costs, and enable your organization to work more flexibly , efficiently , and productively . But before you choose the right one, it''s best to have a clear idea of your company''s needs. To help you out, here''s a handy white paper called 10 Steps to Purchasing a Web Conferencing Solution . It will help you through the process of determining exactly how Read More