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Abstract:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business generation is prompting change, but what alternatives are out there for software service and maintenance? (...)
Excerpt related to
software maintenance costs:
Traditional license models may be wearing out their welcome for both vendors and customers. A competitive market and a more
IT savvy business gene...
Published:
2005-12-22
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Abstract:
Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet,
businesses have reaped tremendous benefits. Still, Web-based systems may not be the answer for every business. (...)
Excerpt related to
software maintenance costs:
Web-based software has come of age: it is more robust and stable, and combined with the increased speed of the Internet, businesses
have reaped tr...
Published:
2007-11-02
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Abstract:
While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a
costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software
warranties. (...)
Excerpt related to
software maintenance costs:
... Then comes the dreaded 15 to 20 percent (or more) of nominal license fees for annual service and maintenance
costs after the software purchase. ...
Published:
2005-12-21
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Abstract:
Spotlight on Pronto Software: Learn about Pronto’s history and market position, as well as its strengths, competitors, and
challenges. In this spotlight report, David Clark examines Pronto Software. Learn all about the product’s history and marketing
positioning, as well as its strengths, competitors (...)
Excerpt related to
software maintenance costs:
Spotlight on Pronto Software: Learn about Pronto’s history and market position, as well as its strengths, competitors, and
challenges. In this spo...
Published:
2010-06-16
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Abstract:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision. (...)
Excerpt related to
software maintenance costs:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision.
Published:
2002-04-09
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Abstract:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides cautions and caveats. (...)
Excerpt related to
software maintenance costs:
This article defines process manufacturing; discusses its formulation, packaging, and pricing issues; talks about interfaces;
and provides caution...
Published:
2005-09-03
-
Abstract:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision. (...)
Excerpt related to
software maintenance costs:
Evaluating the cost of outsourcing can be challenging because most organizations cannot fully estimate the financial impact
of such a decision.
Published:
2002-04-09
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Abstract:
Enterprise Application Integration vendor Software Technologies Corp. (STC) announced the filing by the company of a Registration
Statement with the Securities and Exchanges Commission relating to the proposed initial public offering of up to $100 million
of its common stock. (...)
Excerpt related to
software maintenance costs:
... According to Petsmart officials, between reduced system maintenance costs
and the ... Using consultants already familiar with the integration software can greatly
...
Published:
2000-03-03
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Abstract:
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several,
less expensive options existing for any company that is considering discontinuing S&M for an application product. (...)
Excerpt related to
software maintenance costs:
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with
several, less expensive opt...
Published:
2007-04-04
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Abstract:
Huge amounts of money are spent on marketing collateral—you need to ensure that you get your money's worth. This article
discusses seven common mistakes made when developing software marketing collateral. Read on to see if you need to repent. (...)
Excerpt related to
software maintenance costs:
Huge amounts of money are spent on marketing collateral—you need to ensure that you get your money's worth. This article
discusses seven common mi...
Published:
2011-03-17
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Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
software maintenance costs:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
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Abstract:
Reliability driven maintenance (RDM) focuses on understanding the "asset health" to determine what maintenance work should
occur and when something should be done. It enables preemptive intervention before failure occurs, whereby failure would mean
that equipment is not delivering required performance re (...)
Excerpt related to
software maintenance costs:
... Further, the operating costs of large wheel loaders ... targets (asset-intensive
and plant maintenance power generation ... and support Ivara's EAM software
products. ...
Published:
2005-01-18
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Abstract:
Total cost of ownership (TCO) is a key component of the "investment" in "return on investment" (ROI). Naturally, the chief
executive officer (CEO) and chief financial officer (CFO) care about ROI, but is TCO really a measure of agility? (...)
Excerpt related to
software maintenance costs:
Total cost of ownership (TCO) is a key component of the "investment" in "return on investment" (ROI).
Naturally, the chief executive officer (CEO)...
Published:
2006-12-04
-
Excerpt related to
software maintenance costs:
... A similar situation occurs when a software or hardware vendor offers many ...
offerings are unforgivably too long, while product launch maintenance costs are too ...
Published:
2010-11-17
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Abstract:
This note is intended to provoke thought regarding some of the dramatic incidents that occurred in the field of asset management
in 2003, as well as address some of their more immediate consequences and ramifications of changing societal attitudes regarding
the failure of physical assets. In particular i (...)
Excerpt related to
software maintenance costs:
... Maintenance costs are high, in some cases artificially high. Not only
are they high but there is increasing pressure on maintenance costs to rise. ...
Published:
2003-12-18
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Abstract:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individually, yet should always be pursued within the context of the larger discussion. (...)
Excerpt related to
software maintenance costs:
TechnologyEvaluation.COM analysts have separated the software negotiation process into three discrete categories. All three
are critical individua...
Published:
2000-09-29
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Abstract:
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies
outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved
service and support so they can focus on their c (...)
Excerpt related to
software maintenance costs:
... As companies look to reign in IT costs, many are ... provider to supplement
or support their application software. ... such as new development or maintenance
of older ...
Published:
2004-09-29
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Abstract:
The metric of plant maintenance should now be in the ability of the plant to meet the strategic goals of the company beyond
customarily expected cost savings, such as improved plant output, performance predictability, product quality, customer service,
safety, environmental control, etc. (...)
Excerpt related to
software maintenance costs:
... calculated based on the downtime-related costs multiplied by the ...
begun to see the rise of software vendors with extensive maintenance management expertise
...
Published:
2005-01-17
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Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
software maintenance costs:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
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Abstract:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analysis, determining the tangible and intangible benefits, and the risks involved with CRM implementation. (...)
Excerpt related to
software maintenance costs:
Companies need to implement serious yardstick work when seeking to evaluate CRM-software investments. This involves creating
a cost-benefit analys...
Published:
2004-07-23