Home
 > search for

Featured Documents related to » software as a service vendors



ad
Get Free HR Software Comparisons

Find the best HR software solution for your business!

Use the software selection tool employed by IT professionals in thousands of selection projects per year. FREE software comparisons based on your organization's unique needs—quickly and easily!
Register to access your free comparison reports and more!

Country:

 Security code
Already have a TEC account? Sign in here.

Documents related to » software as a service vendors


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

SOFTWARE AS A SERVICE VENDORS: on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
5/16/2005 12:00:00 AM

Viewpoint Construction Software
Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company.

SOFTWARE AS A SERVICE VENDORS: Viewpoint Construction Software Viewpoint Construction Software Source: Epicor Document Type: Case Study Description: Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company. Viewpoint Construction Software style= border-width:0px; />   comments powered by Disqus Related Topics:   Enterprise Resource Planning (ERP) Related Industries:   Manufacturing Related Keywords:  
4/29/2005 9:33:00 AM

Good Customer Service Is Simple
Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

SOFTWARE AS A SERVICE VENDORS: an executive in the software industry with a focus in process industry–related ERP, SCP, and e-business–related segments. Olin has been called “the father of process ERP.” He is a frequent author and an award-winning speaker on topics of gaining value, including ERP, SCP, e-commerce, and the impact of technology on industry. He currently provides consulting services to both end user and supplier organizations. He can be reached at OT@Process-ERP.com .
11/26/2010 8:44:00 AM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

SOFTWARE AS A SERVICE VENDORS: on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
8/3/2009 3:20:00 PM

Mega-vendors Warming Up to the Cloud – Part 1 » The TEC Blog
Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright © 2011 by Technology Evaluation

SOFTWARE AS A SERVICE VENDORS: Cloud Computing, on demand, on premise software, progress openedge, progress software, qualus, SaaS, saas ecosystem, saas integration platform, saugatuck technology, sip, soa, web 2.0, web services, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-08-2009

The Reinvention of Software Vendors and End-User Value
Application vendors are focusing on their install base as their primary source of revenue while cutting costs to provide profitability.Most vendors will tell you that they are both new account and customer oriented, and some have struck this balance. But the vast majority have been worshipping at the Wall Street idol of new accounts for so long that the reality is, they have a new account business model.

SOFTWARE AS A SERVICE VENDORS: companies. This drove application software companies to a business model designed to win new accounts. New accounts were seen as the primary source of revenue by many of these companies. For both the investor and vendor, this New Accounts at All Cost was the right business model. But times have changed. Market penetration is high so few new account opportunities exist. Economic uncertainly has pulled the purse strings of most companies so selling is more difficult. Therefore, application vendors are
5/9/2003

Business Process Overview: Service Management
Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the increasing demands of customers.

SOFTWARE AS A SERVICE VENDORS: on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
11/16/2006 2:22:00 PM

Ten Secrets to Successful Customer Service
Customers are your company’s most precious resource. Consistent service is a must, no matter what your volume of inquiries. That’s why it’s so important to provide great customer service. Companies that provide a superlative service experience keep their customers satisfied and loyal. And that’s a significant competitive advantage. But what are the secrets to accomplishing this and generating bottom-line benefits?

SOFTWARE AS A SERVICE VENDORS: on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO)
4/3/2006 2:33:00 PM

Oracle Announces New Release of RightNow CX Cloud Service » The TEC Blog
Sixteen Ventures SaaS blog Software as Services Software Safari Blog Sourcing Innovation blog Spend Matters Stefano Demiliani s blog on Microsoft Strategic HCM blog Strategic Service Management blog Supply Chain Matters blog Talent Management Blog The Altimeter The Applicator The Business Impact of IT The Enterprise Systems Spectator The ERP Graveyard Blog The Infor Blog Ventana Research Wise Analytics Featured Author Program    About the Blog Terms of Use Copyright © 2011 by Technology Evaluation

SOFTWARE AS A SERVICE VENDORS: customer experience management, CXM, industry watch, Oracle, RightNow CX Cloud Service, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
13-12-2012

5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

SOFTWARE AS A SERVICE VENDORS: on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) BEGINLYX
6/12/2013 1:36:00 PM

CIO Horror Stories and What They Mean For Vendors
Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors did the opposite of selling; they pushed these companies away.

SOFTWARE AS A SERVICE VENDORS: an executive in the software industry, and has been called the father of process ERP. He is a frequent author and award-winning speaker on topics such as gaining value from ERP, SCP, e-commerce, and the impact of technology on industry. He can be reached at Olin@ProcessERP.com .
7/3/2006


Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others