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Abstract:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report. Companies are
beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why
this trend is being embraced by more companies. (...)
Excerpt related to
social:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report.
Companies are beginning to accept Web ...
Published:
2010-04-26
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Abstract:
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social
engineering is to get the user to give up valuable information without them suspecting anything. (...)
Excerpt related to
social:
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick
behind social engineering is to get t...
Published:
2001-12-22
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Abstract:
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap
into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of
sophisticated technology to turn “unstructured” sentim (...)
Excerpt related to
social:
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers
can choose to tap into consumer sentimen... ...
Published:
2010-12-23
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
social:
No company today can afford to ignore the value of its customers' natural social networking behavior.
The advantages that these social networks ca...
Published:
2007-05-28
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Abstract:
Organizations are dealing with a new organizational model. Employees often work remotely, and they interact with teammates,
peers, and customers through the phone, Internet, and instant messaging. Their managers may be in other cities. Learn how
talent management and social networking technology can help (...)
Excerpt related to
social:
Social Networking in Talent Management. Source: Cornerstone ... management model. Download
<strong>Social Networking in Talent Management</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
social:
Social networking has collided with customer relationship management, and it's turning the relationship
between businesses and their customers ups...
Published:
2007-10-24
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Abstract:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
Excerpt related to
social:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
Published:
2007-09-19
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Abstract:
Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look
at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking
to maximize the positives. The strategy combines employ (...)
Excerpt related to
social:
Is a total ban on workplace social networking a good idea? Companies ... negat... Social
Networking in the Business World: A Strategic Approach. ...
Published:
2010-03-11
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Abstract:
Virtual worlds where customers can connect and share information are another channel through which marketers can improve
the customer experience. Social networks can help you gain customer input on product and service development—and, of
course, to reinforce brand messaging. Learn the four steps yo (...)
Excerpt related to
social:
How to Capitalize on Social Networking Sites. Source ... networking. Download <strong>How
to Capitalize on Social Networking Sites</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Some social networking tools, such as e-mail and instant messaging, are already used in the public sector. Emerging tools,
such as blogs and wikis, can also be beneficial, allowing more efficient sharing of information, and greater input in decision-making
processes. But, there are also headaches involve (...)
Excerpt related to
social:
Some social networking tools, such as e-mail and instant messaging, are already used in the public sector.
Emerging tools, such as blogs and wikis... ...
Published:
2010-03-11
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Abstract:
Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is
this: what is this phenomenon and where do we go from here? Find out how online social networking and the many related user
trends can impact businesses, governments, and other organ (...)
Excerpt related to
social:
Modern online social networks are successful and popular, and have been since the mid-1990s. ...
Evolution of Social Networks into Virtual Organizations. ...
Published:
2010-03-11
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Abstract:
Find out how Plateau Talent Gateway turns the internal connections and expertise within organizations into tangible bottom-line
business assets. Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock
their expertise and the impact could be dramatic. T (...)
Excerpt related to
social:
The Social Workplace: Using Social Networks to Boost Learning, Collaboration, and Success.
... Addressing "social media" implementation, security and flexibility. ...
Published:
2010-08-17
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Abstract:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation
To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services
that make up the new growing digital world called soci (...)
Excerpt related to
social:
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your
Comparison In Relation To Social Media a...
Published:
2010-03-11
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Abstract:
No doubt you’ve heard of such tongue-in-cheek expressions as "Keep it simple, stupid!" and "It’s the economy, stupid!" However,
today, the appropriate mantra for those who belong to social networks should be, "Virtual organize it, stupid!" Find out how
you can apply the principles and best practices (...)
Excerpt related to
social:
Social Networks: Virtual Organize It, Stupid! ... Download <strong>Social
Networks: Virtual Organize It, Stupid!</strong>. Comments: ...
Published:
2010-03-11
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Abstract:
Enterprise Asset Management Strategies: Creating Social and Financial Value by Going Green. Download current Guides about
Enterprise Asset Management Strategies Progressive companies are discovering that they can optimize processes and assets to
make the best use of resources, reduce negative impact on th (...)
Excerpt related to
social:
Enterprise Asset Management Strategies: Creating Social and Financial Value by Going Green. Download current
Guides about Enterprise Asset Manageme...
Published:
2010-03-11
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Abstract:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s
lesser-known facts, including new social collaboratio (...)
Excerpt related to
social:
With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products
and dominate the CRM...
Published:
2011-10-31
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Abstract:
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So
what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a
social media “kit” which can help answer these questions (...)
Excerpt related to
social:
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here
to stay. So what is social media? And... ...
Published:
2010-04-09
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Excerpt related to
social:
... Today, it’s more about what I like to call “cyber recruiting”—using social media tools
for attracting and finding the right person to fill a job. ...
Published:
2010-04-07
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Abstract:
With the rising popularity of Web 2.0 technologies, companies are marketing their products and services to an increasingly
savvy customer base. Customers today are taking greater control of their own consumer experiences. Learn how some vendors
are leveraging social computing to build our customer relati (...)
Excerpt related to
social:
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience. Source: SAP.
Document Type: White Paper ...
Published:
2010-09-01
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Abstract:
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships
and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive
amount of social media data and prepare an appr (...)
Excerpt related to
social:
Engaging in conversation with consumers through new social media channels is helping retailers strengthen
customer relationships and enhance their... ...
Published:
2011-03-15