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Documents related to » social


Social Media and Customer Experience Feedback
Social Media and Customer Experience Feedback.Search for Articles and Other Solutions to Characterize Your Comparison In Relation To Social Media and Customer Experience Feedback. Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves,

SOCIAL: Social Media and Customer Experience Feedback Social Media and Customer Experience Feedback Source: Mindshare Technologies Document Type: White Paper Description: Twitter, Facebook, LinkedIn, and blogs are just a few Internet services that make up the new growing digital world called social media. Many companies have seen the influence these new sites can have on their organizations for both good and bad. All companies should ask themselves, How can we tap into the power of this new method of
8/3/2009 3:17:00 PM

Astute Social Relationship Management » The TEC Blog
Astute Social Relationship Management » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

SOCIAL: Astute, CRM, customer behavior, engagement, facebook, feedback, influencer analysis, monitoring, natural language processing, NLP, Product Development, relationship management, SCRM, social, social analytics, social data, social media, srm, technology, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-10-2011

RIM Gets the Gist (of Social Media) » The TEC Blog
Gets the Gist (of Social Media) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

SOCIAL: Android, Apple, Blackberry, business solutions, contact management, CRM, facebook, Gist, google, HTC, ipad, Mobile, RIM, social media, Tungle, twitter, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
30-05-2011

Social Media Kit
From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions.

SOCIAL: Social Media Kit Social Media Kit Source: bwired Document Type: White Paper Description: From small business to global enterprise, social media has taken the corporate world by storm, and it’s here to stay. So what is social media? And how do you decide where it fits in your online strategy? This white paper aims to offer users a social media “kit” which can help answer these questions. Social Media Kit style= border-width:0px; />   comments powered by Disqus Source: bwired Learn more about
4/9/2010 2:57:00 AM

From Sentiment to Insight—How Social Networking Can Support Engaged, Customer‐Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find out how.

SOCIAL: From Sentiment to Insight—How Social Networking Can Support Engaged, Customer‐Centric Retailing From Sentiment to Insight—How Social Networking Can Support Engaged, Customer‐Centric Retailing Source: SAP Document Type: White Paper Description: The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of
12/23/2010 11:16:00 AM

Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption.

SOCIAL: Value of Mobile and Social for CRM Market Focus Report: The Value of Mobile and Social for CRM Source: Salesforce.com Document Type: White Paper Description: Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits
7/4/2013 11:28:00 AM

Improving Revenue and Customer Engagement with Social Media Analytics
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online conversations occurring across both professional and consumer-generated media sites. Learn more now.

SOCIAL: and Customer Engagement with Social Media Analytics Improving Revenue and Customer Engagement with Social Media Analytics Source: SAS Document Type: Case Study Description: Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media analytics now offer retailers the ability to act on intelligence gleaned from online
5/24/2011 1:14:00 PM

Customer Relationship Management and Social Networks—They re Related How, Again?
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.

SOCIAL: Customer Relationship Management and Social Networks—They re Related How, Again? Customer Relationship Management and Social Networks—They re Related How, Again? Paul Greenberg - May 28, 2007 Read Comments Originally published - February 7, 2007 By now, there isn t a soul reading this who hasn t heard of SAP . By now, there isn t a soul reading this who hasn t heard of salesforce.com . By now, there isn t a soul reading this who hasn t heard of MySpace . Or YouTube , or LinkedIn , or Friendster , or
5/28/2007

Social PLM and CRM – Dassault Systèmes and Netvibes (Under the Exalead Brand) » The TEC Blog
Social PLM and CRM – Dassault Systèmes and Netvibes (Under the Exalead Brand) » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software

SOCIAL: 3D, 3dswym, 3DVIA, autonomy, CAD, catia, cloudview, collaboration, dassault systemes, ENOVIA, Exalead, netvibes, plm, product design, Product Development, search, social business, social monitoring, solidworks, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
01-03-2012

The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges
Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the “seven Cs”: content, consumption, contribution, conversation, collaboration, connections, and control, while remaining meaningful to the workflow of the business.

SOCIAL: The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges The Seven Cs of Social Learning: How Social Learning Technologies Can Meet Today’s Business Challenges Source: SumTotal Systems Document Type: White Paper Description: Social learning can be classified as any type of learning where a person learns vicariously through observations of, or interactions with, others. Useful social technologies enable providers and users to navigate what is now called the
1/14/2012 12:38:00 AM

Why Life Sciences Companies Should Engage on Social Media
While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this paper intends to assist life sciences companies in determining the scope and potential impact of creating a social media engagement program.

SOCIAL: Companies Should Engage on Social Media Why Life Sciences Companies Should Engage on Social Media Source: Wipro Technologies Document Type: White Paper Description: While most industries are rapidly adopting social media to engage with customers, the life sciences companies remain typically balk at extending social presence in a highly regulated environment. In view of recent Food and Drug Administration (FDA) guidelines on the responsibilities of life sciences companies monitoring social media, this
1/17/2013 5:01:00 AM


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