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Abstract:
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap
into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of
sophisticated technology to turn “unstructured” sentim (...)
Excerpt related to
social networking:
The advent of social networking sites can help shed light into the dynamics of customer
demand. Retailers can choose to tap into consumer sentimen... ...
Published:
2010-12-23
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Abstract:
Is a total ban on workplace social networking a good idea? Companies should take more calculating points of view and look
at how to turn the negative effects of social networking into positive effects. Employers can manage employee social networking
to maximize the positives. The strategy combines employ (...)
Excerpt related to
social networking:
Is a total ban on workplace social networking a good idea? Companies ...
negat... Social Networking in the Business World: A Strategic Approach. ...
Published:
2010-03-11
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Abstract:
Organizations are dealing with a new organizational model. Employees often work remotely, and they interact with teammates,
peers, and customers through the phone, Internet, and instant messaging. Their managers may be in other cities. Learn how
talent management and social networking technology can help (...)
Excerpt related to
social networking:
Social Networking in Talent Management. Source: Cornerstone ... management
model. Download <strong>Social Networking in Talent Management</strong>. Comments:
...
Published:
2010-03-11
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Abstract:
Virtual worlds where customers can connect and share information are another channel through which marketers can improve
the customer experience. Social networks can help you gain customer input on product and service development—and, of
course, to reinforce brand messaging. Learn the four steps yo (...)
Excerpt related to
social networking:
How to Capitalize on Social Networking Sites. Source ... networking.
Download <strong>How to Capitalize on Social Networking Sites</strong>. Comments:
...
Published:
2010-03-11
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Abstract:
Some social networking tools, such as e-mail and instant messaging, are already used in the public sector. Emerging tools,
such as blogs and wikis, can also be beneficial, allowing more efficient sharing of information, and greater input in decision-making
processes. But, there are also headaches involve (...)
Excerpt related to
social networking:
Some social networking tools, such as e-mail and instant messaging, are already used in
the public sector. Emerging tools, such as blogs and wikis... ...
Published:
2010-03-11
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Abstract:
Find out in From Sentiment to Insight: How Retailers Leverage Social Networking. (...)
Excerpt related to
social networking:
Find out in From Sentiment to Insight: How Retailers Leverage Social Networking. How Smart
Retailers are Using Social Networking. ...
Published:
2011-07-05
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Abstract:
Balancing employee requests for keeping mobile channels open, while getting the right level of work and commitment from them,
should not be left to chance. All organizations need to fully understand their employees’ mobile usage and behaviors to be
able to put appropriate policies in place to ensure bu (...)
Excerpt related to
social networking:
Limiting Social Networking's Abuse of Mobile Bills. ... Download <strong>Limiting
Social Networking's Abuse of Mobile Bills</strong>. Comments: ...
Published:
2011-02-10
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Abstract:
Web 2.0 and social networking tools and trends are having a huge impact on business today. But to realize the benefits of
social networking, you need to understand the roles and expectations of your customers, and how to use those tools to position
your company appropriately. Get tips on how to empower y (...)
Excerpt related to
social networking:
Web 2.0 and social networking tools and trends are having a huge impact on business today.
But to realize the benefits of social networking, you n... ...
Published:
2010-03-11
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Abstract:
Modern online social networks are successful and popular, and have been since the mid-1990s. The question now before us is
this: what is this phenomenon and where do we go from here? Find out how online social networking and the many related user
trends can impact businesses, governments, and other organ (...)
Excerpt related to
social networking:
... Find out how online social networking and the many related user trends
can impact businesses, governments, and other organizations—including virtual ...
Published:
2010-03-11
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Abstract:
Find out how Plateau Talent Gateway turns the internal connections and expertise within organizations into tangible bottom-line
business assets. Some of the best experts in the business are your long-time employees, top performers, and innovators. Unlock
their expertise and the impact could be dramatic. T (...)
Excerpt related to
social networking:
... Defining your strategic business goals for social networking and collaboration.
... Real-world praise for ththe value of social networking and collaboration.
...
Published:
2010-08-17
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Abstract:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report. Companies are
beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why
this trend is being embraced by more companies. (...)
Excerpt related to
social networking:
Find out why Web 2.0 and social media applications are being used by companies in this comprehensive report. Companies are
beginning to accept Web ...
Published:
2010-04-26
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
social networking:
No company today can afford to ignore the value of its customers' natural social networking
behavior. The advantages that these social networks ca...
Published:
2007-05-28
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Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
social networking:
Social networking has collided with customer relationship management, and it's turning
the relationship between businesses and their customers ups...
Published:
2007-10-24
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Abstract:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not simply the targets they were
in the traditional CRM process. The same techniques are a (...)
Excerpt related to
social networking:
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement.
Social networks, podcas...
Published:
2007-09-19
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Abstract:
No doubt you’ve heard of such tongue-in-cheek expressions as "Keep it simple, stupid!" and "It’s the economy, stupid!" However,
today, the appropriate mantra for those who belong to social networks should be, "Virtual organize it, stupid!" Find out how
you can apply the principles and best practices (...)
Excerpt related to
social networking:
... apply the principles and best practices of virtual organization management to any level of organizational
structure, in combination with social networking tools ...
Published:
2010-03-11
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Abstract:
While companies are investing heavily in e-commerce and e-service deployments, the customer is in the driver’s seat. Customers
are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped by their experiences
with social networking sites. Learn how companies (...)
Excerpt related to
social networking:
... are influenced by the quality of the Web sites they visit, and their perceptions are increasingly shaped
by their experiences with social networking sites. ...
Published:
2010-09-01
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
social networking:
No company today can afford to ignore the value of its customers' natural social networking
behavior. The advantages that these social networks ca...
Published:
2007-05-28
-
Excerpt related to
social networking:
... Originally designed as social networking sites, MySpace and Facebook
provide a place where individuals could meet, exchange photos, videos, and stories, as ...
Published:
2010-04-07
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Abstract:
Recession or not, innovation in HR technology continues to grow—altering the way people work. While there are many new solutions
available, here are a few that we’ll be seeing more of in the year ahead. (...)
Excerpt related to
social networking:
... Technology (eg, social networking, mobile phones, etc.) helps people
connect within their work environments and fuels the potential for increased productivity ...
Published:
2009-12-02
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Abstract:
Social networking has collided with customer relationship management, and it's turning the relationship between businesses
and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the
case with Procter & Gamble, developing their own social n (...)
Excerpt related to
social networking:
Social networking has collided with customer relationship management, and it's turning
the relationship between businesses and their customers ups...
Published:
2007-10-24