X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 social investment decisions

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management RFI/RFP Template

Corporate Objectives Definition, Portfolio Definition, Product Investment, Product Investment Scoring, Portfolio Balancing, Product Investment Monitoring, Application Technology 

Evaluate Now

Documents related to » social investment decisions

IT Investment Decision Making: Getting to "Yes"


Many technology sales cycles get bogged down in the IT department. But while it is unlikely that a sale will get anywhere without IT management buy-in, IT approval is no guarantee of success. Getting a “yes” requires accessing and influencing other decision-makers, especially in the finance department. And along the way, there are plenty of others who can say “no.”

social investment decisions  Smart Investment Decisions | Social Investment Decisions | Strategic Investment Decision | Technology Investment Decisions | Typical Investment Decisions | Wise Investment Decisions | IT Investment Decisions | IT Investment Decision Analysis | IT Investment Decision Based | IT Investment Decision Criteria | IT Investment Decision Factors | IT Investment Decision Individuals | IT Investment Decision Making | IT Investment Decision Making Process | IT Investment Decision Methods | IT Investment Decision Read More

Revionics Making Retail Merchandizing Optimization Social


In November 2012, Revionics, Inc., a cloud-based provider of merchandise optimization solutions, acquired SkuLoop, a provider of social commerce-driven promotions for retailers and consumer brands, from GIIV, Inc. Revionics’ solutions use predictive analytics and demand-based science to help retailers obtain the best results across all touchpoints in the multi-channel shopping realm—online, in

social investment decisions  advocates and fans. The Social Commerce tool aims to expand loyalty and drive measurable return on investment (ROI) across multi-channel retail operations. By infusing pre- and post-transactional social demand signals into Revionics’ proven science, optimization models should now have a more complete and granular view of shopper behavior, driving more accurate recommendations across the proverbial marketing “Four Ps” continuum—product, price, promotion, and place. With the acquisition of SkuLoop, Read More

The Need for Investment in Enterprise Innovation: Part Two


Sopheon – Where Innovation Means Business (and Vice Versa) Last week I talked about enterprise innovation management (EIM)/innovation performance management (IPM) in a blog post about how wise decisions regarding innovation investments can make a huge difference to a company’s success down the line. There are many practices and technologies that come together to improve the success of product

social investment decisions  via a number of social networking, idea gathering, and game mechanics capabilities that might be deeper than those of Sopheon’s AIL. Atizo , BrainBank , Brightidea , CogniStreamer , CorasWorks , Critflow , Crowdcity , Elguji Software , Hype Innovation , ideaPoint , Imaginatik , Induct , Innovation Factory , Innovation Cast , Inova Software , Jive Software , Kindling , Lithium , Motivation Factory , NewsGator , Spigit , and Wazoku are some of those specialist point solution providers. Traditional PLM Read More

Social CRM: Customer Relationship Management in the Age of the Socially-empowered Customer


Most of your customers and prospects expect you to be involved in social media—and they’ll be more likely to do business with you if you are. So how do you expand your customer relationship management (CRM) strategy to engage social customers, and gain their trust? Discover how to integrate Web 2.0 social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.

social investment decisions  relationship management (CRM) (Wikipedia) Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer Customer relationship management (CRM) is also known as : Customer Intelligence , Customer Service , Consumer Relationship System , Business Intelligence , Enterprise Relationship Management , Employee Experience Management , Customer Experience , Consumer Relationship System , Customer Experience Management , Service System , Relationship Management , Customer Experience Read More

The Lesser-Known (Social) Facts about Microsoft Dynamics CRM


With the continued success of Microsoft Dynamics CRM, one wonders how the company can continue to provide innovative products and dominate the CRM market? TEC principal analyst P.J. Jakovljevic talks with the CRM product manager on how the product’s lesser-known facts, including new social collaboration and customer service capabilities, meet customers’ changing needs and sustain the product’s stronghold of the CRM market.

social investment decisions  on Microsoft’s vision for social CRM by Brad Wilson, general manager, Microsoft Dynamics CRM, can be found at the CRM Connections blog .   During my meeting, I asked a number of in-depth questions and what follows are the answers that were provided by David Pennington, director, CRM product marketing, Microsoft Dynamics.   General State of Affairs PJ : Since what release has there been the so-called “symmetry” between the online and on-premise versions? DP : We remain committed to sustaining the Read More

Social CRM: Key Strategies and Must-have Features


Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM.

social investment decisions  Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More

Astute Social Relationship Management


Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from

social investment decisions  Social Relationship Management Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from LiveWire Logic in 2006 added knowledge management to the offering. In 2010, Read More

Nimble Releases New Social CRM Platform


Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his

social investment decisions  Releases New Social CRM Platform Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. Read More

Social Customer Suite


Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.  

social investment decisions  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More

Social Analytics and Intelligence: Converting Contextual to Actionable Insights


Hypatia Research interviewed executives and employees from more than 500 global companies that utilize social analytics and intelligence platforms, tools, and services across numerous industries. This comprehensive report provides survey results and interpretation related to market realities, current vendor landscape, and benchmarks, metrics, and ROI.

social investment decisions  global companies that utilize social analytics and intelligence platforms, tools, and services across numerous industries. This comprehensive report provides survey results and interpretation related to market realities, current vendor landscape, and benchmarks, metrics, and ROI. Read More

Social Networks: How They're Turning CRM Upside Down


Social networking has collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …

social investment decisions  Turning CRM Upside Down Social networking has collided with customer relationship management, and it s turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to … Read More

Tips for Social Marketers


Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very effective; perhaps more effective than e-mail marketing for certain generations of consumers or market segments. From a business perspective, recognizing the social as becoming an important space for advertising and finding prospects or

social investment decisions  for Social Marketers Does social marketing meet the expectations that businesses or marketers have set for it? There are many claims according to which social marketing is very effective; perhaps more effective than e-mail marketing for certain generations of consumers or market segments. From a business perspective, recognizing the social as becoming an important space for advertising and finding prospects or reaching the masses is somewhat predictable as a business strategy. Increasingly, Read More

The Rules of Business-critical Decisions


Mission-critical operations are often “business-critical,” that is, essential to the financial success of the business. Software systems have become mission-critical in this sense, and frequently provide critical competitive advantage, for example by improving decision making. What sort of rule-based reasoning capabilities are required by software applications to drive business-critical results? And what are the core characteristics of these applications?

social investment decisions   Read More

Social Recruiting for Dummies (Oracle Special Edition)


Read Social Recruiting for Dummies to get simple, practical advice on recruiting with social media, from creating and implementing a social recruitment strategy to fostering a truly aspirational employment brand.

social investment decisions  (Oracle Special Edition) Read Social Recruiting for Dummies to get simple, practical advice on recruiting with social media, from creating and implementing a social recruitment strategy to fostering a truly aspirational employment brand. Read More

Social Networks: How They're Turning CRM Upside Down


Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down. Today, businesses are using social networking sites like Facebook and MySpace or, as is the case with Procter & Gamble, developing their own social networks, to …

social investment decisions  Turning CRM Upside Down Social networking has collided with customer relationship management (CRM), and it''s turning the relationship between businesses and their customers upside down. No longer are businesses simply tracking customer buying habits and attitudes through the use of surveys, focus groups, and traditional CRM solutions. Today, businesses are using social networking sites like Facebook and MySpace, or developing their own social networks—as is the case with Procter & Gamble—to create Read More