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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » sms well service


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

sms well service  SMS Web Service | SMS Well Service | Useful SMS Services | SMS Provider MNO | Best SMS Provider MNO | Free SMS Provider MNO | Install SMS Provider MNO | Premium SMS Provider MNO | SMS Gateway Provider MNO | SMS Messaging Providers MNO | SMS Provider Communication MNO | SMS Provider Computer MNO | SMS Provider Email MNO | SMS Provider Error MNO | SMS Provider Failed MNO | SMS Provider List MNO | SMS Provider Location MNO | SMS Provider Settings MNO | SMS Service Provider MNO | SMS Text Provider MNO | SMS Read More...
KANA Attempts the Union of Customer Acquisition and Service
KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for

sms well service  (knowledge base, chat, co-browsing SMS, etc.) can and should also be used during the sales & marketing process as well. This way KANA wants to bring Web customer service (WCS) tools to self-service (e-commerce) to help customers more effectively. For example, you are online evaluating a new smart phone purchase. You want to buy but there are so many overwhelming choices (sound familiar?). You need help, but where do you go? The customer service content is within another part of the Web site, while a call Read More...
Blackboard Advances Its Mobile Features
Today Blackboard announced two new mobile applications: an app for users of Blackboard MyConnect (a mass notification service) and mobile student debit accounts

sms well service  (i.e., voice, e-mail or SMS/text) as well as the ability to manage notifications from other institutions (such as city hall) that use Blackboard. The later allows students to administer their Blackboard Transact campus ID accounts from their mobile devices. According to the press release,  eAccounts Mobile offers students the option to check their campus debit card account balance, view transactions, make real-time deposits, and manage security features on iOS smartphones or tablets. Read More...
Salesforce.com Acquires ExactTarget
Salesforce.com will acquire the cloud marketing platform ExactTarget. The transaction was valued at approximately $2.5 billion. Salesforce plans to add

sms well service  using short message service (SMS) and mobile push capabilities. Social media marketing  provides companies with the ability to manage social conversations as well as publish content to Facebook fan pages. Web tools facilitate the set-up of microsites or landing pages and in addition offer personalized product recommendations. B2B and B2C Marketing Automation offers support for message automation, complex lead-nurturing campaigns, and reporting Data and Analytics has been handled through integration Read More...
Pronto Xi-The ERP from “Down Under” Becomes TEC Certified
Introduction to Pronto SoftwareI’m pleased to say that the certification for the PRONTO-Xi enterprise resource planning (ERP) system has been completed by TEC

sms well service  shipped, or it can SMS the inventory manager to alert him/her that a particular item is out of stock and needs to be reordered. With standard auditing capability, the system allows users to track changes that have been made to any field or piece of information within the entire system. The “what,” “when,” “where,” and “by whom” types of questions can be easily answered. In spite of all the software’s features and advantages, I found a few areas where Pronto Xi’s capabilities were not Read More...
Reverse Logistics for Service
Reverse logistics management for service requires specialized software that accounts for many transactions and processes unique to installed base support. By

sms well service  reverse logistics, return material authorization, field service management, dynamic scheduling, reverse logistics management, repair time tracking, return service exception management Read More...
Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly

sms well service  agile,agile process,agile service Read More...
Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

sms well service  ERP, CRM, SCM, business consulting Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

sms well service  forecasting software,crm service,crm marketing,sales crm,customer strategy,customer surveys,sales management software,customer service survey,crm services,crm systems,customer segmentation,best crm,customer relationship software,crm implementation,customer service satisfaction Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

sms well service  oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

sms well service  Is Software as a Service? Introduction There has been confusion about the meaning of software as a service (SaaS) and on-demand. This confusion, further muddled by the existence of the former hosting and application service provider (ASP) models, has bred a range of often fuzzy and sometimes incorrect assumptions. For many it is difficult to ascertain whether SaaS or on demand imply that the software application is hosted; that is some kind of hosting middleman is needed to provide users with access Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

sms well service  Web portals, live chat, SMS, technical boards and forums, remote support, company blogs, and other new channels to deliver a superior customer response. You''ll learn how effective use of new communication channels can help your company increase customer satisfaction and retention reduce costs increase revenues boost productivity Today''s contact centers handle just 35 percent of incoming service requests. How effectively you manage the remaining 65 percent can make the difference between remaining competit Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

sms well service  field service technology solutions,field service technology green benefits,green benefits of field service technology,field service industry green benefits,field service industry automation benefits,field service solution environmental benefits,energy-saving field service solution,green initiatives with field service solution,field service solution and EPP,field service solution and environmentally preferable purchasing,envrironmentally-friendly field service company,FieldOne Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

sms well service  to rethink existing operational mechanisms. The most obvious is the role of sales and service working together under account managers who are associated with customer retention and who manage accounts or - in the new jargon - manage customer relationships. If such account managers were part of service, not sales, this would release the sales team to focus on new sales and could significantly increase sales performance while enhancing existing service-led retention projects. The following outlines, in very Read More...
The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

sms well service  Evolution of Enterprise Resource Planning Includes Service Industries Since the late nineties, the enterprise resource planning (ERP) vendors that originally targeted the needs of manufacturing organizations have slowly extended their functionality to service the needs of non-manufacturing industries as well. By 2000, when many of the major ERP implementations for the manufacturing industry had tapered off, tier one ERP vendors such as SAP and Oracle had refocused efforts to market their integrated Read More...

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