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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » sms web service


Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS
The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based

sms web service  Wireless Web Capability For SMS Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS P. Hayes - May 11, 2000 Event Summary In April TeleCommunication Systems, Inc. (TCS), a leading developer of software applications that enable wireless carriers and enterprises to extend their capabilities to wireless devices, announced the availability of Interactive Menus, a new capability of the TCS Short Message Service Center (SMSC) for TDMA, CDMA and GSM networks. Read More...
Wireless Mobile Portal by MobileID
MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service

sms web service  Given the two major SMS drawbacks we believe MobileID has made the only logical choice by selecting WAP for its interface. User Recommendations If you are presently a wireless user (or will be in the near future) make sure to take a look at MobileID''s wireless personalization Internet service for your specific type of wireless device. MobileID has produced a clean, easily navigable, user-friendly web site, which will allow users of all abilities to set up their MobileID personalized service quickly and Read More...
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

sms web service  Web portals, live chat, SMS, technical boards and forums, remote support, company blogs, and other new channels to deliver a superior customer response. You''ll learn how effective use of new communication channels can help your company increase customer satisfaction and retention reduce costs increase revenues boost productivity Today''s contact centers handle just 35 percent of incoming service requests. How effectively you manage the remaining 65 percent can make the difference between remaining Read More...
The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e

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How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

sms web service  SMS Utility Service | SMS Web Service | SMS Well Service | Useful SMS Services | SMS Provider MNO | Best SMS Provider MNO | Free SMS Provider MNO | Install SMS Provider MNO | Premium SMS Provider MNO | SMS Gateway Provider MNO | SMS Messaging Providers MNO | SMS Provider Communication MNO | SMS Provider Computer MNO | SMS Provider Email MNO | SMS Provider Error MNO | SMS Provider Failed MNO | SMS Provider List MNO | SMS Provider Location MNO | SMS Provider Settings MNO | SMS Service Provider MNO | SMS Read More...
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

sms web service  Power of Web Self-Service In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service. Read More...
The Executive Buying Guide to Employee Self-service
Employee self-service (ESS) is an online technology that automates workflow, and allows both employees and managers to view and update human resources (HR) and

sms web service  self-service,guide,HR,management Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

sms web service   Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

sms web service  Field Service Management ,FSM Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

sms web service  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Read More...
The ROI of Software as a Service
Many firms see software as a service (SaaS) as having a cost advantage over on-premise in the short run due to its quick implementation times and pay-as-you-go

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Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

sms web service  oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or Read More...
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