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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » sms text service dlr


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

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Service Network Optimization: Achieving Success in Field Service
Most service delivery managers and executives quickly realize that there are a number of ''pain points'' involved in trying to manage service delivery efficiently

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The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider

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Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

sms text service dlr  SaaS,software as a service,WebEx,Webcom,MCA Solutions,Ariba,ASP,application service provider,hosting Read More...
Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

sms text service dlr  HR service delivery model,human resources service delivery,workforce service delivery,streamlined HR service delivery,hr operational excellence,HR service delivery trends,PeopleSoft Workforce Communications,PeopleSoft HelpDesk for Human Resources,Oracle HCM Read More...
Service: Reduce Cost While Maintaining Customer Satisfaction
Maximizing profit by providing top-quality service at minimum cost is no longer optional – it’s imperative. Reducing the cost of service while keeping customers

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The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

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Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

sms text service dlr  industry-watch, IFS, field-service, fsm, mobile, crm, eam, asset-management, field-service-management Read More...
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

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Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

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How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

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What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

sms text service dlr  SaaS,software as a service,hosting,ASP,application service provider,software on-demand,utility computing,software,Internet,software delivery,multi-tenant Read More...

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