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Documents related to » sms text provider


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sms text provider  including phone, e-mail, in-person, SMS, and via the Web. The product can be configured for multiple user roles, which speeds the average handling time for a task and streamlines or shortens the training period—making it for easier introduction of new processes. Figure 7   Figure 8   Figure 9   Customers Going “Solo” and “Social” (if Preferred) Ciboodle Live is an integrated Web self-service content portal that arms customers with the tools to do it themselves. While gratifying customers, Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

sms text provider  including social media, e-mail, SMS, and others.   The Voice of the Customer Strategy Attensity has developed its solutions to provide services and functionalities for different vertical industries such as telecom, retail banking and hospitality, and for different business units within a company such as marketing, customer service, and information technology (IT). Earlier this year, Attensity introduced its Voice of the Customer Command Center (Figure 2), which gives organizations the ability to apply Read More...
How Secure is Your E-Mail?
A party interested in viewing point to point e-mail can visit one of numerous news groups and hacking web sites for a full instruction set and tools to read

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Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

sms text provider  and  short message service (SMS)  capabilities as embedded original  equipment manufacturer (OEM)  solutions. New Charter under New Owner: Service Experience Management Play Since late 2009, KANA has been owned by Accel-KKR , a private equity firm with a track record of bringing the discipline of private equity practice to the technology space. Formed by the Accel ’s partnership with the mid-market technology arm of KKR (Kohlberg Kravis Roberts & Co.) , Accel-KKR runs an independent fund with its Read More...
Leading Document Imaging and Processing Provider Enables Pay-for-Performance
BÖWE BELL + HOWELL utilized SumTotal’s integrated talent management platform to implement a holistic talent management strategy, enable real-time human

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Revionics and Nielsen Form Global Strategic Alliance
Revionics, Inc., a provider of merchandise optimization solutions, and Nielsen Holdings, N.V., a global provider of information and insights into what consumers

sms text provider   Read More...
So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?
Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a

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Are ASP Applications Right for You? Part 1: Decision Factors
Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two ''old'' concepts, turn key applications and outsourced

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Case Study: Integrated Customer Data Drives Efficiency and New Revenue Opportunity for Leading Medical Solution Provider
Solta Medical, a developer of innovative esthetic energy devices to address aging skin, needed a scalable platform to support near-term product and customer

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The Total Managed Service Provider (MSP)
Comprehensive management and protection of information can be achieved only when both data centers and end points are controlled by managed service providers

sms text provider  IT Infrastructure,IT Management,IT Security,point of sale,Procurement,eCommerce Read More...
Ambitious Plans and Promises: An Enterprise Software Provider Keeps Its Word
With its numerous new software license sales, new product deliveries, and its dedication to complicated technological rejuvenation (namely, an ambitious open

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Workstream Announces Plans to Acquire Leading Human Capital Provider
It seems that there are more and more acquisitions in the area of human capital management (HCM) these days. At the end of 2010, we saw enterprise resource

sms text provider   Read More...
How Has Made2Manage Systems Been Managing Itself?
On July 25, Made2Manage Systems, Inc., a provider of enterprise business systems for small and midsize manufacturers, and Click Commerce, Inc., the provider of

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