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Software Functionality Revealed in Detail
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 sms text messages


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sms text messages

A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

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KANA Attempts the Union of Customer Acquisition and Service


KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for customer journeys across agent, Web, social, and mobile experiences. The vendor’s solutions have reduced handling time, increased resolution rates, and improved net promoter score (NPS) at more than 850 enterprises, including half of the Global

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Financial Fusion ~ E-Finance Wireless Leader?


Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone will not suddenly start spurting out cash….)

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E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

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Got Big Data? Net Big Dollars!


Data is growing at unprecedented rates. Data on customers, producers, underwriting, claims, and service providers is just part of the picture. This increase is being driven by social media and mobile devices adding text and other nonstructured, as well as structured, data. Read this report to find out about the tremendous payback that comes from managing huge repositories of data.

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Five Questions About the Use of Text Messaging for Collections


The mobile phone has become the primary communications device for many people, and text messaging is a key channel. Eighty-three percent of text messages are opened within three minutes, yet few collections organizations leverage the power of this channel. Many collectors have questions about incorporating text messaging into their strategies and how to ensure they stay in compliance with applicable laws and regulations.

In order to contact a debtor on their mobile phone, do you need to obtain consent? For third-party collectors, what do you do about disclosures? This white paper looks at these and three other questions to consider when using text messaging for collections.

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Analytics Software Suite


The complete suite of Angoss desktop and client-server software products – with big data and text analytics capabilities – delivers recommendations for actionable and effective sales-driven and risk mitigation business decisions.  

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OpenText Acquires Actuate BI


OpenText, a large provider of enterprise information management (EIM) solutions, is acquiring business intelligence (BI) and personalized analytics and insights software vendor Actuate Corporation for $330 million in cash (about a 90% premium on Actuate’s stock price). But it’s not a hefty price for such a low-risk acquisition.

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Hold Onto Your WAPs, Here Come the Apps!


Due to the seemingly certain global standardization on the Wireless Access Protocol (WAP), Short Message Service (SMS) and the addition of Wireless Markup Language (WML) software vendors are quickly porting applications to service wireless access users.

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Take Me to Your Recruiter: What the Mars Mission Tells Earthlings About Hiring


On May 7th, Mars One announced: “Just two weeks into the nineteen-week application period, more than 78,000 people have applied to the Mars One astronaut selection program in the hope of becoming a Mars settler in 2023.” I cannot recall any other job to have been so sought after, other than President of the United States. Of course, no one can actually trace ‘job applications’ for the presidency

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