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Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » sms service name


How to Choose an SMS Provider
For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information@anytime, anywhere. Today, SMS helps provide

sms service name  SMS Provider Settings , SMS Service Provider , SMS Text Provider , SMS Text Messages , Mobile SMS Messages , SMS Messages , Send SMS Messages , Free SMS Messages , Sending SMS Messages , Email SMS Messages , SMS Message Service , Mobile SMS Message , Archive SMS Messages , Best SMS Messages , Download SMS Messages , Get SMS Messages , SMS Provider Applauded , SMS Provider Options , Find SMS Provider , SMS Software Provider , Best SMS Service , Best SMS Services , Broadcast SMS Service , Business SMS Read More
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

sms service name  From voice to e-mail, SMS, and live chat, businesses are tasked with adding channels to their customer service model. What Sword Ciboodle (the people and product) helps these businesses do is establish a system and series of process-driven methods to ensure that the customer is quickly routed to a representative channel, and, once there, that the customer is provided with an excellent level of service. For example, while many customers are becoming increasingly social and prefer peer forums, many still Read More
Product Architecture for Product Endurance?
Product architecture can ensure product scalability, endurance, and the incorporation of emerging technologies. Consequently, LANSA 2005 offers Web Application

sms service name  (SMTP), short message service (SMS), and simple object access protocol (SOAP). It also supports multiple data formats, including XML, EDI, comma separated values (CSV), XLS, etc., while other services help automate the creation of compressed (ZIP) and portable data file (PDF) files and the conversion of iSeries spool files to PDF documents. An integration studio now lets developers administer, configure, debug, and deploy applications for integration with disparate systems inside and outside the user Read More
PRONTO-Xi v.670 for Mixed-mode Enterprise Resource Planning Certification Report
Pronto Software''s enterprise resource planning (ERP) software, PRONTO-Xi v.670, is now TEC Certified. The certification seal is a valuable indicator for

sms service name  or to send an SMS to the inventory manager to alert him or her that a particular item is out of stock and needs to be reordered. With a standard auditing capability, the system allows users to track changes that have been made to any field or piece of information within the entire system. The what, when, where, and by whom types of questions can be easily answered. Despite all the software''s features and advantages, there are a few areas where PRONTO Xi''s capabilities were not as robust as some Read More
Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

sms service name  reading text on a SMS (short message service) system. For instance, you could videoconference or give an extensive presentation in real time. To exchange full video calls to and from every user, you will need to provide video phones or perhaps webcams to each user, but initially, for example, conference rooms can be video-call-enabled. Virtualize Your Phone Many IP PBXes now support ''hoteling'' '' essentially the practice of treating every single phone, or even communications device attached to the system, Read More
Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

sms service name  Field Service Management Certification Report Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky''s support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

sms service name  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you''ll discover how real-time offer management allows your company to continuously lear...

sms service name  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that''s easier said than done. But if you''re in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More
Differentiation through Service Excellence
With products increasingly becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer

sms service name  of personal and Internet-based mechanisms. All of these external factors provide the stimulus for changing the status quo in customer service organizations. Those companies that do change will recognize the need and see the opportunities. They have the will to over come the hurdles faced in this significant trans- formation '' in particular, to address the internal challenges ranging from organizational silos to a patchwork landscape of systems. Innovation in customer service can best be achieved if you Read More
Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology

sms service name  Service Programs Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service. Read More
Using Service Management Software to Enhance the Customer Experience
These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management

sms service name  Service Management Software to Enhance the Customer Experience These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that Read More
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

sms service name  Service-oriented Architecture and Its Impact on Small Manufacturers Made2Manage ERP is following the Microsoft development roadmap to execute an SOA initiative. We take advantage of state-of-the-art tools, such as Visual Studio 2005, to develop our SOA architecture. Source : Consona/Made2Manage Systems Resources Related to Understanding Service-oriented Architecture and Its Impact on Small Manufacturers : Service-Oriented Architecture (SOA) (Wikipedia) Understanding Service-oriented Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

sms service name  Web portals, live chat, SMS, technical boards and forums, remote support, company blogs, and other new channels to deliver a superior customer response. You''ll learn how effective use of new communication channels can help your company increase customer satisfaction and retention reduce costs increase revenues boost productivity Today''s contact centers handle just 35 percent of incoming service requests. How effectively you manage the remaining 65 percent can make the difference between remaining Read More
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

sms service name  Is Software as a Service? Introduction There has been confusion about the meaning of software as a service (SaaS) and on-demand. This confusion, further muddled by the existence of the former hosting and application service provider (ASP) models, has bred a range of often fuzzy and sometimes incorrect assumptions. For many it is difficult to ascertain whether SaaS or on demand imply that the software application is hosted; that is some kind of hosting middleman is needed to provide users with access Read More

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