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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sms messaging providers sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » sms messaging providers sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Before any vendor can embark onto delivering a SaaS offering, it must thoroughly consider a number of harrowing

sms messaging providers sla  e-mail, short message service [SMS ], instant messaging [IM] ), global (multinational) capabilities, audit and compliance, and system backup and recovery . The above overwhelming combination of factors influences not only the SaaS applications architecture but also the underlying infrastructure ( platform ) architecture. I would also add the cost of full time employees (FTEs ) charged with handling all these issues. While there are costs with multi-tenancy, over time the costs to handle each of these Read More

Lucent Receives Engineering Award in Unified Messaging


The award is in recognition for not only the advanced integration capabilities with the Exchange platform but also for innovation in bundling hardware, software, and support under one contract.

sms messaging providers sla  Receives Engineering Award in Unified Messaging Lucent Receives Engineering Award in Unified Messaging P. Hayes - July 11, 2000 Event Summary MILPITAS, Calif., July 19, 2000--Lucent Technologies has been chosen as the recipient of the prestigious Frost & Sullivan Market Engineering Award for its product line strategy in the unified messaging market. Market Impact The award was for Lucent''s Unified Messenger Product, which integrates with the Microsoft Exchange Messaging server to provide voice, fax, Read More

iCAST and Tribal Voice to AOL: “The Block Party is Getting Old”


AOL has always, and will continue to block disparate Instant Messaging systems from interacting with its 50 Million plus IM user base due to a potential negative financial impact.

sms messaging providers sla  and Tribal Voice to AOL: “The Block Party is Getting Old” iCAST iCAST and Tribal Voice to AOL: The Block Party is Getting Old P. Hayes - April 28th, 2000 Event Summary WOBURN, Mass. and DENVER (BUSINESS WIRE) - iCAST, an online entertainment company and Tribal Voice, a leading provider of co-branded instant messaging and interactive communication solutions, called on AOL to open up the company''s instant messaging system. The announcement comes on the heels of AOL once again denying Read More

Case Study: Hartman Rauta Oy


Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update.

sms messaging providers sla  Study: Hartman Rauta Oy Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update. Read More

Is J. D. Edwards’ xtr@ Ordinary?


J. D. Edwards’ supply chain messaging architecture may make life easier for xtr@ users, but offers questionable benefits for collaboration partners.

sms messaging providers sla  J. D. Edwards’ xtr@ Ordinary? Is J. D. Edwards'' xtr@ Ordinary? S. McVey - April 24th, 2000 Event Summary Last month in Las Vegas, IBM convened a meeting of executives to discuss current trends in today''s digital marketplace and best practices for success. The IBM Supply Chain Executive Conference provided forums for participants from the user community and featured presentations by vendors and partners. Michael Schmitt, senior vice president of B2B e-commerce at J. D. Edwards & Company, spoke on Read More

Ramco to Include More HCM Users via SMS


Ramco Systems has launched a text-based employee self-service (ESS) feature, thereby offering another angle in the use of human capital management (HCM) software. Ramco is targeting organizations with a heavily distributed workforce in remote locations and/or security-sensitive workplaces.

sms messaging providers sla  More HCM Users via SMS Ramco Systems has launched a text-based employee self-service (ESS) feature , thereby offering another angle in the use of human capital management (HCM) software. Ramco is targeting organizations with a heavily distributed workforce in remote locations and/or security-sensitive workplaces that restrict use of smart phones within office premises, such as business process outsourcers (BPO), remote factories with no Internet access, or research and development (R&D) units with Read More

Strategy: What Digital Business Service Providers Mean When They Say It


Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists. DBSP strategists take over where the traditional consultancy process lets go. They serve largely in the operational strategic role by taking the business idea to the step of design and architect to achieve deliverable capabilities. But they also do more.

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The Keys to Successful Integration for Outsourced Service Providers


Building, maintaining, and leveraging customer data feeds is expensive and difficult. Customer data can be sent in a variety of formats, using a number of delivery methods. Amid this variety of data, outsourced service providers must be able to provide high-speed “provisioning” of customers. Businesses capable of accepting customer data regardless of format will thus have a significant competitive edge.

sms messaging providers sla   Read More

Novell Releases (Yet Another) Internet Messaging System


The only plausible reason to utilize a Novell Internet Messaging system is if you have NDS running internally, and even then it’s a big if, as Novell continues to lose market share in all major areas.

sms messaging providers sla  Releases (Yet Another) Internet Messaging System Novell Releases (Yet Another) Internet Messaging System P. Hayes - June 14 , 2000 Event Summary ORLANDO, Fla. (ISPCON Spring 2000), May 24 /PRNewswire/ -- Novell, Inc., a leading provider of Net services software, announced availability of the Novell Internet Messaging System2.5. An extremely scalable, cost-effective messaging service, Novell Internet Messaging System 2.5 makes it possible for service providers to offer fast, reliable hosted e-mail acc Read More

A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture


Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply chain management technology. As customers are becoming more discerning, 3PLs can leverage service oriented architecture to meet customer needs.

sms messaging providers sla  more than just delivery mechanisms now. Customers want 3PL providers to be more like supply chain partners, so customers must evaluate which service they choose using higher standards than in the past. The new criteria include the following: Expanded supply chain capabilities Global access and deployment Leading-edge technology Supply chain service integration, visibility, flexibility, and scalability Business process management and innovation Support for collaboration initiatives Financial strength Read More

How Background Screening Can Protect Small Health Care Providers and the Patients They Serve


With the recent economic recession, small business owners who providing health care services have undertaken steps to reduce unnecessary overhead and expenses. But health care providers recognize the importance of carefully vetting their employees before trusting them with the welfare of their patients. This industry brief outlines the risks that arise from bad hires and how careful background screening can mitigate those risks.

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Microsoft Releases Preview of Exchange Server 2000


Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed via Microsoft's web site at http://www.microsoft.com/exchange. The product is available in English, German, French and Japanese versions.

sms messaging providers sla  Releases Preview of Exchange Server 2000 Event Summary Atlanta Oct. 4, 1999 Today at the fourth annual Microsoft Exchange Conference, Microsoft Corp. announced the availability of Microsoft Exchange 2000 Server beta 3, the message and collaboration server previously code-named Platinum. Beta 3, a prerelease version of the product designed for testing and evaluation by customers and partners, will be distributed to conference attendees and will be publicly available from the Microsoft Web site Read More

Microsoft Throws in the Towel in the Instant Messaging Wars


REDMOND, Wash. (Bloomberg) - Microsoft Corp., the world's largest software maker, has stopped linking its instant messaging system with America Online Inc.'s instant electronic-mail program, the companies said.

sms messaging providers sla  Throws in the Towel in the Instant Messaging Wars Event Summary REDMOND, Wash. (Bloomberg) - Microsoft Corp., the world''s largest software maker, has stopped linking its instant messaging system with America Online Inc.''s instant electronic-mail program, the companies said. Market Impact Microsoft has been striving for an open standard for Instant Messaging with AOL that would allow MSN and AOL users to Instant Message or IM one another without hindrance. Microsoft developers have been trying Read More

Business Agility for Communication Service Providers: A Few Simple Steps Are a Great Way to Start


In today’s market, customers have no patience for companies that let their size and complex product lines slow them down. The challenge for communication service providers (CSPs) is to leverage their size and complex service offerings to keep pace with competitors. Discover how a next-generation configuration solution can provide you with the tools and the service agility you need to meet and exceed customer expectations.

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