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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sms messaging providers sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » sms messaging providers sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Before any vendor can embark onto delivering a SaaS offering, it must thoroughly consider a number of harrowing

sms messaging providers sla  e-mail, short message service [SMS ], instant messaging [IM] ), global (multinational) capabilities, audit and compliance, and system backup and recovery . The above overwhelming combination of factors influences not only the SaaS applications architecture but also the underlying infrastructure ( platform ) architecture. I would also add the cost of full time employees (FTEs ) charged with handling all these issues. While there are costs with multi-tenancy, over time the costs to handle each of these Read More

Online Travel Company Empowers Remote Workers with Messaging Solution


As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more.

sms messaging providers sla  Travel Company Empowers Remote Workers with Messaging Solution As Expedia’s early rapid growth stabilized, the online travel company’s IT department sought ways to help employees become more productive and collaborate more effectively across long distances. Microsoft® Exchange Server 2007 was deployed and integrated with Microsoft Windows® SharePoint® Services. Discover how Expedia benefits by enabling remote users to access network documents, and more. Read More

Considerations When Comparing Open Source and Appliance-Based Messaging


Open source messaging middleware is an increasingly popular way to provide data distribution functionality inside and outside the datacenter. It can let companies cost-effectively meet relatively simple messaging requirements without the expense of purchasing a commercial messaging platform. It is important to understand the relative strengths and weaknesses of open source and appliance-based messaging in order to choose a platform that meets your short- and long-term needs as cost-effectively as possible. This white paper gives points to consider when evaluating open source messaging and a set of questions and answers to aid in identifying the right solution.

sms messaging providers sla  When Comparing Open Source and Appliance-Based Messaging Open source messaging middleware is an increasingly popular way to provide data distribution functionality inside and outside the datacenter. It can let companies cost-effectively meet relatively simple messaging requirements without the expense of purchasing a commercial messaging platform. It is important to understand the relative strengths and weaknesses of open source and appliance-based messaging in order to choose a platform Read More

IDC Vendor Spotlight: Gearing Up for Rapid Telecom Innovation with Flexible Billing and Services


Communications service providers (CSPs) face a changing business environment, with consumers and businesses rapidly adopting the latest mobile devices for their computing and communications needs. This Vendor Spotlight examines the issues facing the communications industry and discusses the role that SAP plays in offering a new generation of billing software and services designed to address the needs of this important market.

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Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

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Lynx to Donate Advanced Messaging to Linux Open-Source Community


Through the release of Lynx’s Messenger Technology code to the ‘Open-Source’ community they hope to gain a strong foothold in Linux messaging as the operating system gains in popularity.

sms messaging providers sla  to Donate Advanced Messaging to Linux Open-Source Community Lynx to Donate Advanced Messaging to Linux Open-Source Community P. Hayes - July 24, 2000 Event Summary SAN JOSE, Calif., Lynx Real-Time Systems, Inc., announced the donation of Lynx Messenger for BlueCat Linux, its high-performance messaging technology, to the Linux open-source community to establish a new standard for advanced CompactPCI inter-board messaging in distributed and high availability (HA) systems. Market Impact Lynx messaging Read More

iCAST and Tribal Voice to AOL: “The Block Party is Getting Old”


AOL has always, and will continue to block disparate Instant Messaging systems from interacting with its 50 Million plus IM user base due to a potential negative financial impact.

sms messaging providers sla  and Tribal Voice to AOL: “The Block Party is Getting Old” iCAST iCAST and Tribal Voice to AOL: The Block Party is Getting Old P. Hayes - April 28th, 2000 Event Summary WOBURN, Mass. and DENVER (BUSINESS WIRE) - iCAST, an online entertainment company and Tribal Voice, a leading provider of co-branded instant messaging and interactive communication solutions, called on AOL to open up the company''s instant messaging system. The announcement comes on the heels of AOL once again denying Read More

Migrating Lotus Notes Applications to SharePoint and .Net


Due to the increasing popularity of the Microsoft messaging and collaboration environment, companies are looking into migrating their messaging and application infrastructure from other platforms (such as Lotus Notes) to the Microsoft environment. But how can you effectively transition from Lotus Notes to the Microsoft environment while managing the change for all concerned? And what elements need to be considered?

sms messaging providers sla  Lotus Notes Applications to SharePoint and .Net Due to the increasing popularity of the Microsoft messaging and collaboration environment, companies are looking into migrating their messaging and application infrastructure from other platforms (such as Lotus Notes) to the Microsoft environment. But how can you effectively transition from Lotus Notes to the Microsoft environment while managing the change for all concerned? And what elements need to be considered? Read More

Web-scale IT for the Enterprise: the Journey to Modernization


Web-scale principles, architecture, and technologies have helped some of the largest web companies and cloud service providers to build highly successful hyperscale data centers. Enterprises are taking notice. They face challenges, as well as shortcomings in their traditional IT infrastructures, as they compete with public cloud providers and try to respond to user demands. To compete effectively, businesses need to learn lessons from the hyperscale data centers and public cloud providers, and rethink the way they operate.

This report details the fundamentals of web-scale IT and how its principles can be used within enterprise IT. Key topics include principles and design of web-scale, the merging of computing and storage, and turnkey enterprise solutions.

sms messaging providers sla  web-scale IT, web-scale architecture, hyperconvergence, private cloud Read More

United Messaging ~ Ready…Set…Outsource!


We believe that within a 3 year time frame, the outsourced corporate messaging market will capture 25% of the existing install base, which sizes the ASP Messaging market at 47.5 Million Seats (Probability 70%)

sms messaging providers sla  Messaging ~ Ready…Set…Outsource! Product Background Steve Layne founded United Messaging in May of 1999, with the sole purpose of providing dedicated and focused outsourced electronic messaging services to the corporate market. United Messaging started with seven employees with a first round venture capital funding of $5 M (USD) and has grown to over 102 employees with a second round venture capital funding of $31 M (USD). United Messaging is the only Application Service Provider (ASP) to offer Read More

Panasonic Selects Brooktrout for Voice Messaging Platform


Through a strategic partnership with Brooktrout Technologies, Panasonic has acquired the necessary voice and fax technologies to saturate the market with competitively priced, unified messaging products that will strongly challenge Lucent Technologies Octel Messenger system.

sms messaging providers sla  Selects Brooktrout for Voice Messaging Platform Panasonic Selects Brooktrout for Voice Messaging Platform P.Hayes - December 15th, 1999 Event Summary LAS VEGAS, Dec. 7 /PRNewswire/ -- Brooktrout Technology (Nasdaq: BRKT) today announced that Panasonic has developed a cost effective, flexible line of voice messaging systems for small to large businesses based on Brooktrout Technology''s Ensemble(TM) Series messaging platforms. Panasonic''s PanaVOICE(R) Courier(TM) product family delivers Read More

Microsoft New Online Messenger ~ Dope Slaps AOL’s Instant Messenger


So why would users switch from AOL’s Instant Messaging client to Microsoft’s? Quite simple really, throw in free long distance phone service, offer a comparable and competitive set of base features, and then to make sure you succeed, give it away for free. And just to add injury to insult Microsoft wirelessly enabled the release to embrace the interaction of WAP enabled devices with its user base.

sms messaging providers sla  New Online Messenger ~ Dope Slaps AOL’s Instant Messenger Microsoft New Online Messenger ~ Dope Slaps AOL''s Instant Messenger P. Hayes - July 21, 2000 Event Summary REDMOND, Wash. (Reuters) - Microsoft Corp. on Thursday, July 20 debuted a new version of its online messenger software beefed up with free long-distance Internet phone service that turns up the heat on messaging arch-rival America Online Inc. Market Impact In the inevitable leapfrog race of instant messaging, Microsoft has thrown Read More

Jabber XCP: The Secure Choice for Presence and Messaging


At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet-scale technologies and from our work with customers in the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP.

sms messaging providers sla  XCP: The Secure Choice for Presence and Messaging At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet-scale technologies and from our work with customers in the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP. Read More

The Business Case for an Enterprise Messaging Hub


Integration of business processes between your enterprise and others presents unique challenges beyond the trials you face with enterprise application integration alone. And this "B2B integration" becomes even more challenging as your trading partner community grows to include more partners and collaborative business processes. But what if we start over and take a fresh look at the problem?

sms messaging providers sla  Business Case for an Enterprise Messaging Hub Integration of business processes between your enterprise and others presents unique challenges beyond the trials you face with enterprise application integration alone. And this B2B integration becomes even more challenging as your trading partner community grows to include more partners and collaborative business processes. But what if we start over and take a fresh look at the problem? Read More