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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sms messages sla

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sms messages sla

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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Enterprise Feedback Management


Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The knowledgebase also enables new information to be added over time. In addition, the solution includes embedded text analytics for the processing of unstructured text, interactive dashboards, and rich customer feedback reports. Verint’s EFM solution is part of its larger Voice of the Customer Analytics™ portfolio, which also includes the ability to analyze customer interactions from calls to the contact center, chat session and social media interactions through speech and text analytics.

sms messages sla  enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The knowledgebase also enables new information to be added over time. In addition, the solution Read More

Intel's "New Best Friend" for Web Appliances is Linux


Intel has announced a brand of Web appliances that don't use Microsoft's Windows operating software. Instead, the new devices will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines.

sms messages sla  s New Best Friend for Web Appliances is Linux Event Summary 1/5/2000 [WSJ Interactive Edition] - Intel has announced a brand of Web appliances that don''t use Microsoft''s Windows operating software. Instead, the new devices will run on the Linux operating system, which many customers are concluding is ideal for simple Web-surfing machines. According to Claude Leglise, vice president of Intel''s architecture business group and head of its home products group, these appliances will be geared toward the Read More

Tibco Takes a Pragmatic Approach to Multicasting


Tibco Software and Cisco Systems have co-designed a network delivery method called the PGM (Pragmatic General Multicast) protocol. PGM allows a server to transmit a multicast message only once. The PGM software will then ensure delivery to all of the intended recipients. This is a much-awaited improvement on the existing multicast protocol, where the server has to transmit the message to each client individually, which increases the load on the network.

sms messages sla  Takes a Pragmatic Approach to Multicasting Tibco Takes a Pragmatic Approach to Multicasting M. Reed - January 3, 2001 Event Summary Tibco Software Inc. (NASDAQ: TIBX), a provider of real-time infrastructure software for e-business, today announced it has delivered open source code for its Pragmatic General Multicast (PGM) networking software to software developers and content providers. PGM software ensures reliable simultaneous delivery of messages to many locations over the Internet or on a Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

sms messages sla  multi-media networks are complex organisms requiring specialized monitoring intelligence, and that manufacturer-provided monitoring tools are a part of the solution but do not take into account the nuances and subtleties of the overall system. However, generic monitoring and management tools are insufficient—to be truly effective, third-party tools must be constructed with a knowledge of the individual manufacturer’s systems being maintained in order to provide a system-wide, end-to-end view of Read More

eEmpACT Staffing Software


Developed specifically for the staffing industry, eEmpACT software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field groups, and customize labels; over 100 built-in reports and support for unlimited custom reports; mass auto e-mail functionality that lets users send messages to an unlimited number of clients or employees; the ability for users to source within their own databases, filter the best potential candidates through the initial prescreening component, and produce actionable reports; the ability for users to write and maintain requisitions using templates, and launch job ads; and resume management functionality that allows users to perform specialized searches and narrow down their findings in order to select qualified candidates.      

sms messages sla  Staffing Software Developed specifically for the staffing industry, eEmpACT software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use. Features include customized field labeling that gives users the ability to create and change field groups, and Read More

Taking Multilingual Support to the Next Level


Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance regulations.

sms messages sla  Multilingual Support to the Next Level Taking Multilingual Support to the Next Level Ketharaman Swaminathan - August 17, 2009 Traditionally, multilingual software applications and Web sites allowed users to select a language from a list containing multiple languages at the set-up and log-in stage. The language was then installed and displayed on all screens, menus, and help text. That sufficed when the application''s use was confined to a single language at a time. With the increasing globalization Read More

Bond Talent Software


Developed specifically for the human capital management (HCM) industry, Bond software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use.   Features include   customized field labeling that gives users the ability to create and change field groups, and customize labels; over 100 built-in reports and support for unlimited custom reports; mass auto e-mail functionality that lets users send messages to an unlimited number of clients or employees; the ability for users to source within their own databases, filter the best potential candidates through the initial prescreening component, and produce actionable reports; the ability for users to write and maintain requisitions using templates, and launch job ads; and resume management functionality that allows users to perform specialized searches and narrow down their findings in order to select qualified candidates.  

sms messages sla  Talent Software Developed specifically for the human capital management (HCM) industry, Bond software combines a complete order/assignment, placement, and resume retrieval system with accounting and customer relationship management (CRM) technology. Featuring both front- and back-office components, it provides a recruitment, assignment, payroll, and invoicing software solution designed to be easy to use.   Features include   customized field labeling that gives users the ability to create and change Read More

ITO: IT Infrastructure Support Services


Softtek's IT infrastructure support services are offered as a managed solution aimed to ensure technical infrastructure availability, accessibility, and dependability. Through service-level agreement (SLA)-driven engagements, Softtek delivers offshore infrastructure support services, including the following: desktop support (L1, L2), network and server administration, security administration, assets management, and telephony support.  

sms messages sla   Read More

BitDefender AntiSpam NeuNet


E-mail users around the world have noticed an increasing number of unsolicited messages reaching their mailboxes. Anti-spam solutions have had to increase the frequency of their updates, and also to develop more heuristics more rapidly. That’s why it’s vital to implement an automatic process that quickly learns the characteristics of new spam—without affecting existing detection accuracy.

sms messages sla  AntiSpam NeuNet E-mail users around the world have noticed an increasing number of unsolicited messages reaching their mailboxes. Anti-spam solutions have had to increase the frequency of their updates, and also to develop more heuristics more rapidly. That’s why it’s vital to implement an automatic process that quickly learns the characteristics of new spam—without affecting existing detection accuracy. Read More

The Three Cs of Successful Positioning


There is a method to take you through the positioning process, where success depends on understanding three Cs--your Customer, your Competition, and your Channel. This series of articles will explain how to use them to gather intelligence, challenge assumptions, and test your positioning.

sms messages sla  Three Cs of Successful Positioning Introduction There''s no easy, paint-by-numbers way to create an effective marketing position for your business-to-business (B2B) software or services. But there is a method to take you through the positioning process to the desired result. Throughout the process, success depends on gaining a thorough understanding of the three Cs—your C ustomer, your C ompetition, and your C hannel. But what information do you need, and what''s the best way to find it? This series Read More

Stopping Image-based Spam


Images have long been part of e-mail communications—from corporate logos in signatures, to scanned documents, and more. But recently, spammers have started using a variety of techniques to embed unsolicited messages into images in order to bypass increasingly sophisticated spam filters used by companies and Internet service providers. The question is, what are you going to do about it?

sms messages sla  Image-based Spam Images have long been part of e-mail communications—from corporate logos in signatures, to scanned documents, and more. But recently, spammers have started using a variety of techniques to embed unsolicited messages into images in order to bypass increasingly sophisticated spam filters used by companies and Internet service providers. The question is, what are you going to do about it? Read More

Two Force.com Apps Joining Forces at Dreamforce 2010


One of the major takeaway messages from salesforce.com’s recent Dreamforce 2010 conference was the company’s diversification within the platform-as-a-service (PaaS) space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide

sms messages sla  Force.com Apps Joining Forces at Dreamforce 2010 One of the major takeaway messages from salesforce.com ’s recent Dreamforce 2010 conference was the company’s diversification within the  platform-as-a-service (PaaS)  space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide recently to decouple the application development layer from  the database Read More

Crowdtap


The Crowdtap Influencer Marketing platform offers enterprises the option to identify brand aficionados. In so doing, businesses can gather real-time feedback and be able to mobilize these people as brand advocates. Social marketing means peer-to-peer marketing, as people tend to trust an acquaintance's recommendation more than a business's promotional messages. Crowdtap's platform takes advantage of this human characteristic and supports enterprises in their efforts to mobilize peer influencers.

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NetSuite Buys Bronto, Provides Retailers with CRM Software with Marketing Automation


NetSuite acquired Bronto Software and will now be able to complement its cloud-based customer relationship management (CRM) offering with marketing automation capabilities. In his article, TEC's P.J. Jakovljevic looks at how merchants can use the software to provide their customers with a unified buying experience across all digital channels.

sms messages sla  pop-up boxes, and text-to-join SMS campaigns that commerce marketers can use to drive list growth. Last but not least, marketers can use features such as e-receipts and coupon management (with digital to in-store attribution) to bridge online and offline interactions in order to glean a single view of the customer.   With CRM marketing automation software, NetSuite will enable retailers to deliver relevant and unified experiences throughout the customer omnichannel journey. This is the latest Read More