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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » smbs business center


Giving Manufacturing Companies a Fast Start: SAP Business All-in-One Fast-start Program
It’s not easy for manufacturing companies to improve operating efficiency while responding to market changes. Improving productivity across business processes

smbs business center  SAP''s Small Business | SMBS Business Center | SMBS Learn about SAP Business | SMBS SAP Business Information Warehouse | SMBS Core Component of SAP | SMBS Mastering the SAP Business | SMBS SAP Business by Design | SMBS SAP Business Intelligence | SMBS SAP Business Warehouse | SMBS SAP Business Workflow | SMBS SAP Business Connector | SMBS SAP Business Analyst | SMBS SAP Business Suite | SMBS SAP Business One Certification | SMBS SAP Business One Solution | SMBS SAP Business One Software | SMBS SAP Read More...
Call Center Buyer’s Guide
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can

smbs business center  compelling of ering for SMBs while reselling its service for service providers or value-added resellers as well, said DeSalles. In the end, making an appropriate selection hinges on asking the right questions, reviewing vendor track records and checking references. Call-Center Benefits Although it can cost a pretty penny to deploy, contact-center technology doesn''t have to be a drain on your finances. In fact, if done right, it can deliver huge benei ts from boosting revenues to enhancing customer Read More...
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

smbs business center  small and mediumsized businesses (SMBs) stay on top of fast-moving markets by allowing them to visualize and optimize financial, manufacturing and distribution processes. Plus VAI offers customer relationship management (CRM) software and customized e-business solutions. To support its software, VAI provides consulting, education, and implementation services, as well as expertise in system integration. Thanks to its portfolio of products and services, VAI has a number of high-profile customers, including Read More...
Ingredients of a Comprehensive Retail Suite for SMBs
To achieve success in today’s retail industry, retailers that are small to midsize businesses (SMBs) need to effectively meet their customers’ needs on time

smbs business center  Comprehensive Retail Suite for SMBs To achieve success in today’s retail industry, retailers that are small to midsize businesses (SMBs) need to effectively meet their customers’ needs on time, with the right price, in the right quantity—and at the right place, with the right promotions. All of these things can be very overwhelming for a retailer. To get them, retailers require tools that support effective and precise operations. In this volatile global economy, every retailer is trying to beat the Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

smbs business center  in establishing green initiatives, SMBs will need to follow suit to compete. Despite the effort involved, the benefits of doing so are significant. Traditional asset management practices enable you to gain insight into only about 35% of your asset expenses. And although that has typically enabled organizations to make tangible improvements in the efficiency and cost-effectiveness of their asset infrastructure, it hasn''t addressed energy consumption, which is by far the largest expense in most Read More...
Business Intelligence Success, Lessons Learned
Is business intelligence (BI) an application that pays off? We have all heard mixed results but a 2003 extensive study on on-line analytical processing (OLAP

smbs business center  Intelligence Success, Lessons Learned Business Intelligence Benefits Are Real An extensive 269 pages industry report, OLAP 3 that was published in November 2003 by Nigel Pendse explains that BI benefits are very real. While the report covers many aspects of OLAP and BI, we will focus on business benefits and overcoming the obstacles of achieving those benefits. According to the report, approximately 19 percent of companies implementing BI claim they have met or exceeded their business goals. Over Read More...
Buyer’s Guide to Business Phone Systems
Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol

smbs business center  Guide to Business Phone Systems Purchasing new business phones often coincides with a major change of direction at most companies. Choosing between a business Voice over Internet protocol (VOIP) system and other types of business phone systems often requires analysis of users’ needs and understanding of a company’s goals. Read here to know why expert business phone system buyers recommend focusing on four major areas of the decision-making process. Read More...
Transactional Data: Driving Real-Time Business
A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business

smbs business center  Data: Driving Real-Time Business A global survey of IT leaders shows that most organizations find it challenging to convert high volumes of fresh transactional data into knowledge that business users can efficiently access, understand, and act on. SAP and HP are tackling this challenge head-on. Download this article to learn more. Read More...
2011 Trends Report: Business Intelligence (BI)
The current economic environment is marked by more frequent changes than in the past. It’s no wonder that more businesses are looking to business intelligence

smbs business center  Trends Report: Business Intelligence (BI) The current economic environment is marked by more frequent changes than in the past. It’s no wonder that more businesses are looking to business intelligence (BI) software to identify and analyze business data to speed responses to these changes. So, what changes are ahead for BI? In this guide, experts Bill Cabiro, David Crandall, Wayne Kernochan, Kirsty Lee, Clarice Lin and Shawn Rogers share their predictions for BI. Read More...
SAP Business ByDesign: The Most Complete and Adaptable On-demand Business Solution
This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s

smbs business center  Business ByDesign: The Most Complete and Adaptable On-demand Business Solution This business management solution is an affordable offering that supports profitable growth, enables business agility, and empowers your employees. It’s comprehensive, easy-to-use software that supports all stakeholders across your company as well as your extended ecosystem. Read about how you can grow your business, develop relationships, accelerate innovation, and streamline operations. Read More...
Explore Your Business at the Speed of Thought
For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to

smbs business center  Your Business at the Speed of Thought For effective decision making, information workers need quick answers to off-the-cuff questions, better understanding of the business, and fast access to relevant information. But IT departments can’t react quickly enough to meet the dynamic needs of the organization while keeping costs within budget. Learn about business intelligence (BI) solutions that can help you extend the reach of BI to all information workers. Read More...
W4 BUSINESS FIRST 8.5 for Business Process Management Certification Report
W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

smbs business center  BUSINESS FIRST 8.5 for Business Process Management Certification Report W4 BUSINESS FIRST 8.5 is now TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth Read More...
Business Process Management: How to Orchestrate Your Business
Business process management (BPM), having evolved over the past fifteen years, has finally reached a level of maturity where vendors are now abolishing

smbs business center  Process Management: How to Orchestrate Your Business Introduction Companies used to coordinate activities through the company manually. This resulted in inefficiency and errors in the operational process and often led to difficulties in improving the process itself. Organizations are increasingly focusing on the implementation of business process management (BPM) solutions for the purpose of improving functional efficiency and effectiveness in their core business processes. Evolution of BPM Read More...
SaaS Realities: Business Benefits for Small and Midsize Business
Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for

smbs business center  Realities: Business Benefits for Small and Midsize Business Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance. Read More...
Making Business Intelligence Easy: Agile Business Intelligence
There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and

smbs business center  Business Intelligence Easy: Agile Business Intelligence There is a gap between traditional BI systems and modern business analytics and reporting needs, and agile BI can help bridge that gap. A methodology and technology that enables organizations to respond with flexibility and immediacy to changing reporting and analytics needs, demand for Agile BI is growing quickly. Read this white paper to find out why you need agile BI and how to use it to achieve agile development. Read More...

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