X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sla toolkit


Microsoft’s Underlying Platform Parts for Enterprise Applications: Somewhat Explained - Part 4
Part 3 of this blog series analyzed the ever-evolving user interface (UI) and visualization technologies, and related approaches of Microsoft and other

sla toolkit  agreement, service level agreement (SLA) contract, and other “related” information (see figure below). More on Slick Navigation Contextual breadcrumb is a context-sensitive navigation menu that helps users visually navigate (and return to the start page, in association with the classic fable about Hansel and Gretel) to other application areas/pages that are “near” his/her current “path” in the application. You have a similar thing in Windows Vista for folder navigation. Similar to this is the

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » sla toolkit

Reporting Value of IT Services with Balanced Scorecards


A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and Norton in the early 1990s, balanced scorecards provide a control system that helps ensure the right balance between different, and often times conflicting, perspectives. For example, an insurance company may increase profitability by offering incentives to claims assessors for taking a tough stance on payout, but will soon find dissatisfaction among its clients that may lead to lost business. Scorecards help ensure this balance and are an improvement over more traditional single dimension approaches that tend to be based purely on expense management and business growth.

sla toolkit   Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

sla toolkit   Read More

'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft


PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over the course of a decade or so, it added Supply Chain Management and Financials to its list of application offerings. In the last few years, in the face of slowing cash flows from its traditional strongholds, it has gone full bore toward Internet-based enterprise-wide - even cross-enterprise - solutions, trying to enter the game and be competitive with other top tier ERP-turned Collaborative Commerce vendors. Showing fiscal growth and, very-recently, notably-improved market acceptance, Peoplesoft may be the enterprise software turnaround story of the last decade.

sla toolkit   Read More

BOARD International


BOARD International is a global provider of software for improving business results through better decision making. By unifying business intelligence and corporate performance management into a single product, BOARD enables companies to achieve a shared vision of their performance across the entire organization. Since 1994, BOARD has helped organizations improve their business performance in the following application areas:   • Reporting and analysis • Budgeting, planning, and forecasting • Profitability modelling and optimization • Simulation and what-if analysis • Scorecarding and strategy management • Financial consolidation   Headquartered in Switzerland, BOARD International has branches in the USA, U.K., Benelux, Germany, France, Italy, Spain, UAE, Singapore, Australia, India, Japan, Hong Kong, Argentina, and Mexico, and a worldwide network of distributors and certified partners. 

sla toolkit   Read More

Evaluating SaaS Solutions: A Checklist for Small and Midsized Enterprises


This paper from Saugatuck Technology discusses relevant criteria for evaluating SaaS solutions targeting small and midsize firms, and raises key questions that should be asked. It is important to ensure that a SaaS solution is well aligned with business requirements, and can accommodate change and growth. The paper also provides an evaluation template for executives to use in conducting evaluations of SaaS solutions.

sla toolkit   Read More

So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?


Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a specialist in voice and data network monitoring.

sla toolkit   Read More

The Skillsoft Impact Analysis: The Fast Track to Gaining Powerful Insights into the Strengths and Opportunities of Your Elearning Investment


In this age of big data, decision makers on all levels are clamoring for business-driven data regarding the effectiveness of human capital investments. Hard quantifiable evidence, like business impact or ROI, can be complex and seem out of reach in the face of rapid change and constrained L&D resources. This paper introduces a simplified process and toolkit, and shares some of the key findings uncovered since its inception.

sla toolkit   Read More

Making Gramm-Leach-Bliley Security Compliance Fast and Easy


Designed to improve consumer financial services, the Gramm-Leach-Bliley Act (GLBA) includes security provisions for protecting confidential electronic financial information. For the approximately 9,500 financial institutions affected, compliance can be complex and process-intensive. Learn about network security auditing and vulnerability management solutions that can make GLBA compliance faster and more cost-effective.

sla toolkit   Read More

Experlogix CPQ


The Experlogix Configure, Price, Quote (CPQ) solution features an intuitive configuration environment that turns even novice users into expert product customization specialists. As you customize a product, Experlogix automatically provides easy to understand, color coded displays, makes suggestions, fixes problems, etc. - all according to rules that you have defined. Graphics and technical product data can be called up at the touch of a button. Experlogix helps you consolidate product and service options, rules and pricing into a single intelligent system, eliminating the need for paper catalogs and cumbersome-to-maintain spreadsheets. The configurator ensures the entire proposal or order is 100 percent accurate, guaranteeing a seamless quote-to-order process and higher customer satisfaction. In short, Experlogix simplifies the quote and order process and eliminates mistakes. Experlogix can be deployed via the web or on the desktop and provides deep integration to CRM and ERP systems – integration that comes standard with every Experlogix system. Once a sales quote or order has been configured and saved to the CRM or ERP system, manufacturers can leverage Experlogix to create sophisticated, multi-level, configured BOMs and production orders in their Enterprise system - all with a couple mouse clicks. Experlogix includes an ERP and CRM Integration Toolkit, providing access to create business logic against standard or custom ERP/CRM fields. Experlogix leverages existing parts in the CRM or ERP system or can create new items on-the-fly.      

sla toolkit   Read More

Overcoming Barriers to Collaboration with Trading Partners


These days, there is increasing pressure on companies to become more efficient and reduce the bottom line. Improving communication with suppliers, partners, and customers can dramatically optimize business processes and increase responsiveness. But how can you easily improve these channels of communication? Web-based enterprise resource planning (ERP) systems that support Web 2.0 collaboration tools can help. Learn more.

sla toolkit   Read More