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Cloud Assets: A Guide for SMBs-Part 2
The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be

sla templates  A service level agreement (SLA) is basically a list of operational understandings between your organization and the vendor on the quality of the delivery and support for a solution. This document is binding and must be provided with the service contract in the execution of the business relationship. Not all SLAs are similar, and to date, it is still common practice to negotiate the various elements. Here are some of the points that need to be addressed in the SLA: Availability. Vendors will guarantee the Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » sla templates


It’s About Process (or the Ability to be Responsive) -- Part IV
Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone

sla templates  currently English-only, a common translation mechanism for other languages is being developed. Both products will be able to leverage these schemas for deployments in several languages. However, the decision on which languages to tackle first and deliver has yet to be made. But, in contrast to WebSource CPQ, ResponsAbility is enabled for the Hibernate database-independent object/relational persistence and query service. The product features full audit trail and archiving capabilities, and the ability to Read More
CRM and BPM: “We Goes Together Like Peas and Carrots”
In 2009, I attended two Gartner Summit events: the Gartner Business Process Management (BPM) Summit in March in San Diego; and Gartner Customer Relationship

sla templates  up a service-level agreement (SLA) for customer-selected key processes. Measure the success and refine the process changes for different customer segments. Some might find issues with the overall premise of the article due to only a few examples of BPM driving CRM in practice. Yet, the article’s premise is that some BPM tools are helping with concrete CRM (and even SCM) processes, and those BPM vendors that just continue to peddle technology without the concrete value prop will not have that much Read More
Job Scheduling Maze in Distributed IT Landscapes - Part 3
Part 2 of this blog series analyzed the ActiveBatch architecture and evolution in terms of enterprise job scheduling and workload automation functional

sla templates  idle times. However, the SLA capabilities have been pushed out to what will likely be a Service Pack (SP) release after the January 2009 release date of ActiveBatch V7. From the performance standpoint, release V7 features improved scheduling through dynamics characteristics of a historical data-driven Online Analytic processing (OLAP) database. The database is constantly populated by historical data details to develop “hints” for optimized performance (e.g., to minimize elapsed time, optimize Read More
Software Giants Make Courting A Small Guy Their
While fixed time and cost solutions delivered packaged from pristine laboratories do have their appeal, SMEs are becoming increasingly savvy to ask for more

sla templates  record of service-level agreement (SLA) maintenance at originally quoted price levels and a quick ROI Sound financial viability and geographic coverage The ability to track and provide key metrics for application and network availability For mid-market companies today's dynamic business environment means the survival of the most agile and flexible. When evaluating a software application, companies often fall for a snazzy user interface or raw number-crunching power. However, a flexible system should also Read More
Software Selection Horoscopes for January 2008
Come on, admit it: you read your horoscope. Maybe not every morning. But you do read it, even if just for comic relief, or because it allows you to feel a surge

sla templates  Selection Horoscopes for January 2008 Come on, admit it: you read your horoscope. Maybe not every morning. But you do read it, even if just for comic relief, or because it allows you to feel a surge of superiority before you head out the door to scrape your car or pummel your way onto public transport. Either way, reading your horoscope is a pleasant diversion. But here's a horoscope for the new year that provides you with more than just coffee-side chuckles. If you read between the lines, you'll Read More
Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities
The consequences of fleeting customer attention@as companies with complex sales cycles know only too well@include lengthening sales cycles, stalled

sla templates  Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities Improving Sales Pipeline Performance through Enhanced Visibility: Leveraging Analytics to Focus on the Right Opportunities If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Look into the powerful ways that companies with complex sales cycles can improve revenue growth with analytics that support sales pipeline Read More
The Midsized Company: ERP Revisited
Enterprise resource planning (ERP) is no longer just for giant companies. Time and critical mass have dramatically cut the cost, complexity, and speed to value

sla templates  Management System Midsized | SLA Enterprise Resource Planning | SLA Resource Planning | SLA Enterprise Resource Planning Software | SLA End-to-end Enterprise Resource Planning | SLA Enterprise Resource Planning Solutions | SLA Enterprise Resource Planning System | SLA Enterprise Resource Planning Process | SLA Enterprise Resource Management | SLA Field Service Planning | SLA Top 10 ERP Software Apps | SLA 2009 Top10 ERP Systems | SLA Corporation Enterprise Resource Planning | SLA Enterprise Resource Read More
How Kelly Moore Paints Simplified Its ERP Software Evaluation and Selection
Kelly-Moore Paints, the largest employee-owned paint company in the US, was looking to consolidate all business activities into one company-wide platform. The

sla templates  Kelly Moore Paints Simplified Its ERP Software Evaluation and Selection TEC's solutions, which include research comparison reports selection tools consulting services are driven by its powerful analysis engine, eBestMatch TM .Find the best enterprise resource planning solution based on your business needs. Source: Technology Evaluation Centers Resources Related to How Kelly Moore Paints Simplified Its ERP Software Evaluation and Selection : Enterprise Resource Planning (ERP) (Wikipedia) How Kelly Read More
Is Your Business Software Limiting Your Business?
The rapid development of information technology and all types of business software yields a lot of possibilities for businesses and other organizations that

sla templates  Your Business Software Limiting Your Business? The rapid development of information technology and all types of business software yields a lot of possibilities for businesses and other organizations that were previously unavailable or even unimaginable. The positive effect of the mass adoption of business software is clearly visible and well known, and I am not going to pursue that subject here. Negative consequences, however, also exist. In reality, businesses have become so congested and dependent on Read More
Quintiq-The Biggest Supply Chain Vendor You May Not Have Heard Of
Quintiq may be one of the faster growing supply chain vendors, and seems to be rising up the ranks of the supply chain vendors, based on supply chain revenues

sla templates  The Biggest Supply Chain Vendor You May Not Have Heard Of Quintiq  may be one of the faster growing supply chain vendors, and seems to be rising up the ranks of the supply chain vendors, based on supply chain revenues. How does a vendor emerge from relative obscurity to become one of the largest vendors? Apparently by largely ignoring discrete industry segments where other supply chain vendors focus and, instead, delivering planning and scheduling optimization software to a broad range of process Read More
SmartRecruiters Launches SmartRecruiters for Enterprise
SmartRecruiters has announced an enterprise version of its platform. Founded in 2010 by Jerome Ternyck (the creator of MrTed, which in 2010 was acquired by

sla templates   Read More
10 Ways to Start a SharePoint Project the Right Way
Until now, SharePoint has been implemented as simply a platform for front-end-heavy intranets, or as a system for limited document sharing and forms automation

sla templates  Ways to Start a SharePoint Project the Right Way 10 Ways To Start A Sharepoint Project The Right Way If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Optimus BT, a Microsoft Gold Certified Partner and a privately held firm with locations in Atlanta, GA, US (HQ) and Bangalore, India, is a global leader in providing solutions that are primarily SharePoint based and utilize existing client infrastructure. Source : Optimus BT Optimus BT Read More

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