As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.
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requires PC-based agent software, SIP phones, or PDAs with VoIP capability, but is this not just a new way of providing dial tone? And, if so, and this author feels that it is, is there anything compelling about VoIP from a business standpoint? Does it enable you to do anything that you have not been able to do before? Not in its early stages, but it holds out the hope of advanced applications in the future and it is the new, advanced applications that are needed to make this thing generically labeled as