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CC&B for Telecommunications Industries
Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discoun...
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Documents related to » sip telecommunication service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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A VoIP Primer-Everything You Need to Know about VoIP
Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know

sip telecommunication service providers  Occasionally, at destination a SIP record may be dropped because it arrives late or out of sequence. For the listener, this infrequent loss is heard as a fraction-of-a-second silence (a “click” or a “pop” sound). The reason for the temporary sound problem, if it occurs, is that SIP traffic “competes” with other Internet traffic, and cannot be guaranteed to be transferred as a priority message (i.e., ahead of the pack). However, a mere 1- or 2-percent packet drop degrades voice quality. Read More...
AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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The Evolution of Enterprise Resource Planning Includes Service Industries
Enterprise resource planning (ERP) vendors have extended their functionality to service vertical markets in the service industry. As a result, ERP for services

sip telecommunication service providers  ERP,ERP for services,enterprise resource planning,service industry,best-of-breed service applications,project-oriented organizations,professional services automation,PSA,operational functionality,transactional functionality Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

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Zef Scientific Selects IFS Enterprise Service Management
IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used

sip telecommunication service providers  industry-watch, IFS, field-service, fsm, mobile, crm, eam, asset-management, field-service-management Read More...
Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Service Partners
Service Partners is a business consulting company with more than 20 years of experience in enterprise resource planning (ERP), customer relationship management

sip telecommunication service providers  ERP, CRM, SCM, business consulting Read More...
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

sip telecommunication service providers  web,information,benefits,Surado,customer,service Read More...
The Insider’s Guide to Great Customer Service on the Web
Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web

sip telecommunication service providers   Read More...
Optimizing ITIL with SRM Service Resolution Management for the Next-generation Service Desk
IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To

sip telecommunication service providers   Read More...
DSL Ltd. Selects IFS for Service Management
DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile

sip telecommunication service providers  industry watch, erp, fsm, mobile FSM, field service, workforce management, field service management Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

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Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

sip telecommunication service providers  services oriented,service oriented activities,service oriented applications,service oriented architect,service oriented attitude,service oriented businesses,service oriented communication,service oriented companies Read More...

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