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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sip service provider search

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) Software Evaluation Report

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system 

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SIP, RTP, and XMPP in the Emerging Real-time Internet


This white paper discusses how session initiation protocol (SIP), real-time transport protocol (RTP), and extensible messaging and presence protocol (XMPP) can work together to harness the unique strengths of each protocol within and across applications. Each protocol has a role in powering the real-time Internet, and this paper highlights how they complement each other to create a whole solution.

sip service provider search  RTP, and XMPP in the Emerging Real-time Internet This white paper discusses how session initiation protocol (SIP), real-time transport protocol (RTP), and extensible messaging and presence protocol (XMPP) can work together to harness the unique strengths of each protocol within and across applications. Each protocol has a role in powering the real-time Internet, and this paper highlights how they complement each other to create a whole solution. Read More

Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

sip service provider search  a standards-based, single-protocol environment. SIP IS THE KEY Session Initiation Protocol (SIP) has emerged as the protocol of choice within the VoIP market, especially within IP PBX solutions. Because SIP is a signaling protocol for Internet conferencing, telephony, presence, events notification, and instant messaging, it is the ideal protocol to be used by UC systems. Companies like Avaya, Nortel, Siemens, and even Microsoft (with its Live Communication Server) are all embracing SIP as a standard of Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses electronic human voice communication and its importance in business today. It documents the underlying beliefs, philosophies, and observations of the future of telephony, and provides the basic concepts readers will need to guide them through the rest of the series.

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Managing Time Off Is No Vacation


Companies with a large, complex workforce face distinct management challenges. Not only do you need to determine which employee is best suited to perform a specific job on a given day, you must also know which employees shouldn’t work, according to demand forecasts, company policy, and employee preferences. Explore the various dynamics involved in managing employee vacations and the steps to take to optimize time off.

sip service provider search  FIX (Financial Information Exchange), SIP (Securities Information Processing) and ITS (Inter market Trading System) in the respective gateways. All the gateway testing is to be done using any of the protocols (usually FIX is used for trading applications) to ensure smooth flow of communication between various gateways associated with the Dark Pool Trading Systems. Performance Testing: As the application deals with fast paced transactions, any performance issues can lead to significant loss of investment. Read More

Checklist: Adding Up the Return on IP Telephony Investments


Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI). But knowing the TCO doesn’t make it easy to figure out the ROI—because the benefits of IP private branch exchange (PBX) aren’t easy to quantify. You can, however, get an idea of your ROI by knowing 10 ways a new IP phone system can repay the money you spend on it.

sip service provider search  , IP Phone , SIP Phones , SIP Variety , Corporate IP Telephony , Converged IP Telephony , Softphone , Wireless VoIP , IP-based Presence Detection , IP Telephony Investments , Focus PBX IP , PBX System , VoIP PBX , Voice Over IP , Best PBX , IP Telephony Software , Business VoIP PBX , Business IP Telephony , Hosted PBX , Unified Communications , Office Telecom , Enterprise IP Telephony , Focus IP Pbxes Articles , SIP PBX . Calculating the TCO (total cost of ownership) of an IP telephony system can be Read More

Software Evaluation Guide for Small and Medium Wholesale Distributors


Implementing the proper business system can be as strategic and important to your bottomline as expanding your warehouse or bringing on new product lines. However, implementing the wrong solution or choosing an inexperienced solution provider can have serious negative effects on your business—-from lost opportunities and late orders to bankruptcy in some extreme cases. Consequently, it is imperative that wholesale distributors take time to clearly define their business processes and objectives before they start their search for new business software. This guide is designed to help wholesale distributors manage the entire software evaluation cycle, from needs analysis and budget planning through software selection and implementation.

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The Power of Knowledge -- Knowledge is Power (Part 3)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been advanced by Servigistics, and Part 2 zoomed into the capabilities of one particular part of the Servigistics SSM suite: Service Knowledge Management (SKM). Potential SKM Benefits

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New Release of KANA's LAGAN Enterprise Customer Service Suite for Public Sector


KANA Software, Inc. has announced a new version of its LAGAN Enterprise customer service suite for public sector organizations. The press release underlines three major additions as well as a number of enhancements. LAGAN Knowledge Management—introduces a new knowledge platform, user interface, and search tool. LAGAN Employee Mobile—allows public sector workers to easily view, accept

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The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

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Zooming into an Inventory Free Flow


FreeFlow, a provider of business services with a patented technology, aims to help companies improve product life cycle profitability by providing a unique, online auction platform where companies can reduce their at-risk and excess inventory.

sip service provider search  FreeFlow,inventory asset management,inventory asset recovery,supply chain management,SCM,end-of-life,EOL,excess and obsolete inventory,E&O,excess active inventory,refurbished inventory,private auction liquidation platform,pre-auction services,post-auction services,intranet marketplace Read More

Specialty Chemicals Manufacturer Selects DEACOM ERP


FORREST Technical Coatings, a manufacturer of high-performance liquid and powder coatings, selects DEACOM ERP—a single-system model specifically designed for process manufacturers. Get all the details in P.J.’s post.

sip service provider search  industry watch, deacom, erp, deacom erp, process manufacturing, process erp Read More

ACCPAC -- Being Much More Than Meets The Eye Part Three: Market Impact


ACCPAC has lately been making big strides to extend its reach and turn into a full-fledged comprehensive e-business software provider for small and medium enterprises (SMEs). ACCPAC is likely the only vendor amongst its peers that is an ASP as well. Additionally, ACCPAC applications are geared for growth.

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CrownPeak


CrownPeak Technology is a privately-held, Los Angeles, California-based (US) provider of web content manager and site search software as an on-demand service. They currently manage more than 300 web sites for clients such as Hyundai Motors, Trek Bikes, Crain Communications, Reed Publishing, Honeywell, The Office of the US Trade Representative, the University of Southern California, and the State of Virginia. CrownPeak has been named to eContent's 100 most influential companies list, has been rated "Excellent" by InfoWorld's review panel, won eWeek;'s Analyst Choice Award, is on ASP.com's list of Top 20 ASPs Worldwide, and is a 2003 and 2004 SIIA Code Award finalist as Best Content Management Solution.

sip service provider search  crownpeak,pricing for crownpeak cms Read More