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PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » sip professional service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1
As the era of traditional telephony draws to a close, the doors to the next generation in communications open. Chapter 1 of this 4-part e-book discusses

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ViryaNet G4 Is Now a TEC Certified Field Service Management Solution
Technology Evaluation Centers (TEC) is pleased to announce that ViryaNet G4 is now a field service management (FSM) certified solution. ViryaNet G4 is a field

sip professional service providers  ViryaNet G4, ViryaNet, field service management, FSM, TEC certification, TEC certified, field service, work order, work order management Read More...
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

sip professional service providers  service technician scheduling,field service scheduling,automatic technician scheduling,dyanmic field service scheduling,dynamic scheduling engine,dynamic field service scheduling engine,dynamic field service scheduling Read More...
Selecting Field Service Management Software
What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help

sip professional service providers  field service operation,dynamic scheduling engine,what is scheduling,what is service management,in service management,service management services,what is service manager,what is a service manager,how to be a service manager,the service manager,it service software,service software,it services group,it services manager,manager it services Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

sip professional service providers  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
IBM Cognos 8 Business Intelligence for Professional Users
Professional report authors have been looking for a collaborative, web-based reporting solution that can deliver information quickly. Professional users want a

sip professional service providers  Cognos 8 Business Intelligence for Professional Users Professional report authors have been looking for a collaborative, web-based reporting solution that can deliver information quickly. Professional users want a solution that allows them to author enterprise reports, and distribute those reports to a global audience. Learn how business intelligence (BI) and performance management solutions can help everyone in a company participate in the creation and delivery of reports. Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

sip professional service providers   Read More...
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

sip professional service providers  Field Service Management ,FSM Read More...
Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

sip professional service providers  Performance Insight Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs). Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

sip professional service providers  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More...
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

sip professional service providers  field service mobility,field service mobile device,mobile devices for field service organizations,field service mobile device considerations,field service mobile device purchasing,IFS,IFS Applications Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

sip professional service providers   Read More...
Service Parts Planning RFI/RFP Template
Planning,Service Delivery and Execution,Workforce Optimization,Logistics Transportation and Reverse Logistics,Analytics and Reporting,Utilities

sip professional service providers   Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

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