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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » sip prepaid service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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Giving Service Companies a Fast Start
But, there are ways you can succeed, and you can find out about them in the sap white paper, giving service companies a fast start.

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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

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Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

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Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

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Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

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ITIL Service Support Processes in Record Time
To establish optimal service and support conditions, the case company, Naviair, chose to adapt and implement information technology infrastructure library (ITIL

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IFS Field Service Management Certification Report
IFS Field Service Management is now TEC Certified for online evaluation of field service management (FSM) solutions in the Customer Relationship Management (CRM

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The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of

sip prepaid service providers   Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

sip prepaid service providers   Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

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Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

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Is Your Current HR Service Delivery Model Working for You?
This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class

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