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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sip phone


Enterprise Phone Systems Buyer’s Guide
Implementing or upgrading an enterprise phone system is a strategic investment for any large enterprise. To reach an informed decision, you should understand

sip phone  Research White Papers | SIP Phone | Free VoIP | VoIP Calls | Upgrading Enterprise Phone System | Phone System Vendors | What is an Enterprise Phone System | Voice Communication in an Enterprise | Managing the Incoming and Outgoing Business Calls | IP Telephone Systems for SMB and Enterprises | Top Vendors in the Enterprise Phone System Market | TEC Business Phone System Guide | Enterprise Telephony Solution | Technology Evaluation Centers Enterprise Phone System White Papers | Enterprise Telephony

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Insider’s Guide to Cisco VoIP Phone Systems


Communication in any business is key. Cisco, as one of the leaders in business voice over internet protocol (VoIP), offers a range of unified IP phone solutions and software applications for businesses. This white paper looks at a few of the universal characteristics of Cisco’s unified IP phone solutions, and provides a brief description of what features and services a variety of Cisco phone systems offer.

sip phone  Guide to Cisco VoIP Phone Systems Communication in any business is key. Cisco, as one of the leaders in business voice over internet protocol (VoIP), offers a range of unified IP phone solutions and software applications for businesses. This white paper looks at a few of the universal characteristics of Cisco’s unified IP phone solutions, and provides a brief description of what features and services a variety of Cisco phone systems offer. Read More

Phone Systems Market Primer


Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase.

sip phone  Systems Market Primer Despite a voice communication system’s critical role in an enterprise, many people aren’t aware of the myriad available options and recent developments in the voice communication market. This primer provides insight into this market for potential buyers, decision makers and other stakeholders. It covers key aspects of business phone systems that you should understand before you decide to purchase. Read More

Business Phone System Buyer’s Guide


As the mechanism through which you communicate with customers, fellow employees, and prospective partners, phones are integral to any business. You need them and they need to work. This guide offers information to equip small business owners with the tools to make the right business phone decisions for their businesses. It covers basic selection considerations and describes the four most common business phone systems.

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IP Phone Buyer’s Guide


Long-term cost savings and extensive feature sets make voice over Internet protocol (VoIP) phone systems an attractive option for many businesses. But with prices for a single VoIP phone ranging from $150 to $700 (USD) or more, switching to VoIP can be an expensive proposition. Find out what to look for in a VoIP phone system, how to buy, what you can expect to pay, and how to get the most out of your investment.

sip phone  Communications Server 2007, a SIP-based communications platform, the Redmond giant plans to provide presence-based VoIP call management, audio, video and Web conferencing, and instant messaging all working in conjunction with existing software and applications. The rollout also includes a unified messaging server called Exchange Server 2007, which integrates email, voice mail and faxing. What's more, Microsoft Office Communicator 2007 will serve as a presence-based, enterprise VoIP softphone, while Read More

3 Key VoIP Phone System Features and How to Use Them Effectively


Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony.

sip phone  Key VoIP Phone System Features and How to Use Them Effectively Telephony is changing as internet protocol (IP)-based phone systems take hold. An IP phone system can deliver calls over the network as clearly and reliably as the public switched telephone network (PSTN), and more and more companies are even choosing a hosted or cloud-based voice over IP (VOIP) solution over an installed system. Discover three key VoIP features that can help you take advantage of IP telephony. Read More

8 Questions to Ask to Successfully Negotiate a Phone System Deal


The process of determining which phone system is best for your organization’s needs can be a time-consuming process. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but also one with long term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase.

sip phone  Questions to Ask to Successfully Negotiate a Phone System Deal The process of determining which phone system is best for your organization’s needs can be a time-consuming process. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but also one with long term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase. Read More

How to Buy a Phone System


There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.

sip phone  to Buy a Phone System There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line. Read More

8 Questions to Ask to Successfully Negotiate a Phone System Deal


Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

sip phone  Questions to Ask to Successfully Negotiate a Phone System Deal Getting the wrong business phone system can be a costly, long-term mistake. Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal . From cost, service, and support considerations to features and future scalability, you'll know what to ask to get everything you need—from the right vendor, at the right price. Download your PDF copy of 8 Questions to Ask to Read More

10 Mistakes when Buying a Business Phone System


Why learn things the hard way? Thousands of business buyers have sad tales about expensive mistakes they’ve made when making large purchases for their organizations without adequate information about the best vendors and best products for their needs. To help you avoid a regretful choice when purchasing your next phone system, this white paper offers a list of 10 common mistakes that are easy to avoid.

sip phone  Mistakes when Buying a Business Phone System Why learn things the hard way? Thousands of business buyers have sad tales about expensive mistakes they’ve made when making large purchases for their organizations without adequate information about the best vendors and best products for their needs. To help you avoid a regretful choice when purchasing your next phone system, this white paper offers a list of 10 common mistakes that are easy to avoid. Read More

9 Important Business Phone System Buyer Questions


In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

sip phone  Important Business Phone System Buyer Questions Getting the best deal on a new business phone system doesn't have to be difficult—if you know the right questions to ask. In 9 Important Business Phone System Buyer Questions , you'll find the key questions to help you get the right business phone system—at the best possible price. From hidden costs to scalability, compatibility, and support issues, you'll know what to ask to make the right choice in a cluttered, sometimes confusing marketplace. Learn Read More

Four Keys to Choosing Your Next Business Phone System


When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system.

sip phone  Keys to Choosing Your Next Business Phone System When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system. Read More

Negotiating a Phone System Deal? Here are 8 Questions to Ask


The process of selecting the best phone system for your organization’s needs can be time consuming. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but one with long-term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase.

sip phone  a Phone System Deal? Here are 8 Questions to Ask The process of selecting the best phone system for your organization’s needs can be time consuming. Yet, it demands your due diligence because if you choose the wrong system, it can be not only a costly mistake, but one with long-term consequences if your team is stuck with a system that doesn’t fulfill your business needs. Here are eight questions to ask phone system vendors before you agree to purchase. Read More

Beginner’s Guide to VoIP


Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of voice over IP (VoIP) features and benefits.

sip phone  Guide to VoIP Digital phone systems that convert voice into data for transmission over data networks is the phone of the future. This white paper provides an overview of voice over IP (VoIP) features and benefits. Read More

Pros and Cons of VoIP Phone Systems


Find out in Hosted VoIP vs.

sip phone  and Cons of VoIP Phone Systems You’ve made the decision to upgrade your company’s phone system to VoIP. But which type of VoIP system is right for you: hosted VoIP or VoIP PBX? Find out in Hosted VoIP vs. VoIP PBX: Which is Better? In this concise guide, you’ll learn what hosted VoIP is, what VoIP PBX is, the main differences between the two, the pros and cons of each, and which one is best for your company. Making the right decision on VoIP starts with selecting the right VoIP phone system. Read More