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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sip broadband service providers

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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The Convergent Mediation Solution--Competitive Advantage Enabler


The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge of customer information, such as usage patterns, preferences, spending habits and duration can provide competitive advantages to service providers. Learn about convergent mediation systems that can support multiple service types (voice, data, content) in this white paper.

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Unified Communications Meets VoIP: A Marriage Made in Heaven


Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow inexpensive transport, cheap phone calls, and simple management of a single network. But the true value is in the new applications IP enables, such as unified communications (UC). How can you use UC to further decrease costs, enhance productivity, and improve customer service? Learn how to go beyond messaging for real-time call control and more.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

sip broadband service providers  using Session Initiation Protocol (SIP) . The term VoP, or Voice over Packet, is inclusive of VoIP and is a more general term meaning the coding of voice into binary and transmitting over a broader range of options, including ATM, Frame Relay, and DSL. By considering a wider range of voice over packet options, not just VoIP, an organization can often maximize use of their current networks, avoid dealing with regulatory issues in certain countries, and extend the life of existing assets. Network Readiness Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 1


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A VoIP Primer-Everything You Need to Know about VoIP


Are you considering voice over Internet protocol (VoIP) for your organization? We’ll take a comprehensive look at how VoIP works, and what you should know before selecting a VoIP vendor.

sip broadband service providers  Occasionally, at destination a SIP record may be dropped because it arrives late or out of sequence. For the listener, this infrequent loss is heard as a fraction-of-a-second silence (a “click” or a “pop” sound). The reason for the temporary sound problem, if it occurs, is that SIP traffic “competes” with other Internet traffic, and cannot be guaranteed to be transferred as a priority message (i.e., ahead of the pack). However, a mere 1- or 2-percent packet drop degrades voice quality. Read More

Oracle Fusion Financials Cloud Service


Find out about Oracle Fusion Financials Cloud Service, a complete and integrated financial management solution with automated financial processing, effective management control, and real-time visibility to financial results. Read the data sheet.

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Epicor for Service Enterprises


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Oracle Announces New Release of RightNow CX Cloud Service


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IFS Field Service Management Certification Report


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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


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DSL Ltd. Selects IFS for Service Management


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Bolstering the Call Center with Service Resolution Management Processes


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The Delivery of Enabling Software as a Service


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