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ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » sip affordable service providers


The Convergent Mediation Solution--Competitive Advantage Enabler
The notion of having disparate mediation systems in today’s service oriented telecommunications industry is no longer valid. The accurate and timely knowledge

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A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

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Service Performance Insight
Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

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Software as a Service: A Cheaper, Faster Way to Access Applications
The dismal economy hasn''t been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is

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The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of

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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

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Service-now.com
PDG Group Model974

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MSF R2 Service Architecture
As Internet and IP technologies are increasing service expectations, the number of resources available to create, deploy, and manage new services have reduced

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The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

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IT Service Management-A Road Map for Success
Although information technology service management (ITSM) is not a new discipline, many organizations have yet to adopt it as a part of their IT service

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5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

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Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

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Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

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