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Abstract:
Open source vendor MODX provides a modern, highly flexible, Web standards–compliant Web content management (WCM) framework.
TEC’s Director of Knowledge Services Josh Chalifour profiles MODX—its background, business practices, revenue streams, and
community. MODX’s WCM systems, Evolution and Revol (...)
Excerpt related to
sins erp system reviews:
MODX Web Content Management: Vendor Profile. Source: Technology Evaluation Centers. Document Type: TEC Report Description:
Open source ...
Published:
2011-10-20
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Abstract:
Performance reviews are an essential and productive use of employee and manager time. A well-defined competency model can
discover insights into individual, workgroup, and even entire workforce performance, helping enterprises gain true business
advantage in their industries and marketplaces. Employee co (...)
Excerpt related to
sins erp system reviews:
... Source: Lawson Software. Document Type: White Paper Description: Performance reviews
are an essential and productive use of employee and manager time. ...
Published:
2010-03-11
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Abstract:
Unified Communications Meets VoIP: a Marriage Made in Heaven. Find Free Blueprint and Other Solutions to Define Your Acquisition
In Relation To Unified Communications and VoIP. Internet protocol (IP) and voice over Internet protocol (VoIP) systems allow
inexpensive transport, cheap phone calls, and simple (...)
Excerpt related to
sins erp system reviews:
Unified Communications Meets VoIP: a Marriage Made in Heaven. Find Free Blueprint and Other Solutions to Define Your Acquisition
In Relation To Uni...
Published:
2010-03-11
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Abstract:
NetSuite v11.2 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for small to medium
business (SMB) in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on
the integrity of TEC research for assistance with their (...)
Excerpt related to
sins erp system reviews:
NetSuite v11.2 ERP for SMB Certification Report. ... Download <strong>NetSuite v11.2
ERP for SMB Certification Report</strong>. Comments: ...
Published:
2012-02-27
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Abstract:
The success of Kentucky (US)-based First Federal Savings Bank can largely be attributed to its sophisticated review process.
The bank conducts an annual 360 review for each of its employees. Besides rating themselves, employees are also evaluated
by peers, subordinates, and supervisors. To conduct these (...)
Excerpt related to
sins erp system reviews:
... To conduct these reviews, the bank uses Blue/360, a web-based multi-rater application
designed specifically for conducting 360 reviews. ...
Published:
2010-03-11
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Abstract:
Automating employee development based on performance objectives with integrated talent management technology. Organizations
are turning to talent management suites to link strategic functions such as goal alignment, performance management, competencies,
compensation, development, and succession planning. (...)
Excerpt related to
sins erp system reviews:
Performance-driven Learning: Putting the Horse before the Cart to Lead Organizational Growth — Talent Management. Source:
SumTotal ...
Published:
2011-01-18
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Abstract:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a chocolate manufacturer, but old-style business systems are not. Hauser Chocolatier learned this the
hard way, struggling for years with DOS-based accounting soft (...)
Excerpt related to
sins erp system reviews:
Customer Success. Find Free IT Reports, Case Studies, and Other Resources Associated with the Customer Success. Old-world
quality is great for a ch...
Published:
2010-03-11
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Abstract:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation to Improving Operations by Using Customer Feedback. Customer service means being aware of needs, problems,
and fears. Studies have shown that the cost of acqui (...)
Excerpt related to
sins erp system reviews:
Listen and Learn: Improving Operations by Using Customer Feedback. Templates and Other Computer Software to Use In Your Dynamic
System in relation ...
Published:
2010-03-11
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Abstract:
Kadaster, a national mapping and cadaster agency, was looking for an improved method for training its staff of 2,600. The
company realized that effective training would be critical to its success, so it turned to a blended e-learning solution that
would allow easy interaction with its current systems. Wi (...)
Excerpt related to
sins erp system reviews:
... systems. With over 1,200 staff already using the new system, Kadaster is well on its
way to reaching its training objectives. Download ...
Published:
2010-03-11
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Abstract:
Integration is the new currency of HR. Based on SumTotal's global survey data, this whitepaper dives into the top five HR
process integrations that provide organizations with the most business value: better internal talent mobility, decreased voluntary
turnover, better workforce alignment to overall busi (...)
Excerpt related to
sins erp system reviews:
Top Five HR Process Integrations that Drive Business Value. Source: SumTotal Systems. Document Type: White Paper Description:
Integration ...
Published:
2011-01-18
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Abstract:
A residential and commercial junk removal company with a toll-free call service was using an industry-specific customer relationship
management (CRM) solution that couldn’t be customized. The company needed a CRM system that could capture, share, and use
customer data specific to its operations, to acq (...)
Excerpt related to
sins erp system reviews:
... The company needed a CRM system that could capture, share, and use customer data specific
to its operations, to acquire and retain more customers. ...
Published:
2010-03-11
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Abstract:
Incease your benefits of sales force activity.You'll wonder how you ever managed without it.Download this whitepaper for Free!
Heineken USA imports, markets, sells, and distributes its premium beer products through its network of 650 beer distributors.
This supply chain requires precise forecasts and meti (...)
Excerpt related to
sins erp system reviews:
Incease your benefits of sales force activity.You'll wonder how you ever managed without it.Download this whitepaper for
Free! Heineken USA imports...
Published:
2010-03-11
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Abstract:
Are You Ready for Enterprise Feedback Management? Solutions and Other Documents to Characterize Your Purchase, In Relation
To Enterprise Feedback Management. Enterprise feedback management (EFM) is the process of systematically collecting, analyzing,
consolidating, and using all sources of feedback to imp (...)
Excerpt related to
sins erp system reviews:
Are You Ready for Enterprise Feedback Management? Solutions and Other Documents to Characterize Your Purchase, In Relation
To Enterprise Feedback M...
Published:
2010-03-11
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Abstract:
Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly
errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make
it available whenever needed. Find out how the new online s (...)
Excerpt related to
sins erp system reviews:
Case Study: Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-sell Opportunities. Source: Microsoft. Document
Type ...
Published:
2010-03-11
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Abstract:
System solutions must be aligned to business needs. Unfortunately, current approaches for providing system solutions have
a fatal flaw--their approach to finding out what is truly happening in an organization. Current discovery efforts rely on
interviewing selected representatives who provide their perce (...)
Excerpt related to
sins erp system reviews:
Better Discovery Better Results. Source: Pebble. Document Type: White Paper Description: System solutions
must be aligned to business needs. ...
Published:
2010-03-11
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Abstract:
The competitive nature of the financial services industry today and the changing landscape of the customer approach to investing
puts an onus on suppliers to consider how well they are dealing with customers’ business transactions. In order to provide
better customer service—while at the same time im (...)
Excerpt related to
sins erp system reviews:
... In order to provide better customer service—while at the same time improving operations—these organizations
must invest in a system that allows real-time ...
Published:
2010-03-11
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Abstract:
This paper evaluates various service software solutions for customer service and business process professionals to create
differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service
options, and demand real-time responses. Also, social media (...)
Excerpt related to
sins erp system reviews:
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010. Source: SAP. Document Type: White Paper Description: This
paper ...
Published:
2011-03-14
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Abstract:
Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction,
and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are
at sea—complicating training and records-kee (...)
Excerpt related to
sins erp system reviews:
Case Study: Holland America Line. Source: SumTotal Systems. Document Type: Case Study Description: Cruise line Holland America
is ...
Published:
2010-03-11
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Abstract:
Preparing Yourself for the EHR Mandate in Massachusetts.Search for Articles and Other Solutions to Characterize Your Comparison
In Relation To Preparing Yourself for the EHR Mandate in Massachusetts. In a climate of economic crisis, federal and state
governments are examining ways to evolve the health car (...)
Excerpt related to
sins erp system reviews:
Preparing Yourself for the EHR Mandate in Massachusetts.Search for Articles and Other Solutions to Characterize Your Comparison
In Relation To Prep...
Published:
2010-03-11
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Abstract:
To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led
training with e-learning, and streamline operations and keep upfront costs minimal, Jobfind Centres Australia, member of Job
Services Australia, turned to SumTotal® Learning Managemen (...)
Excerpt related to
sins erp system reviews:
Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work. Source: SumTotal Systems. Document
Type ...
Published:
2011-05-31