Featured Documents related to » single point contact

Point of Sale (POS) Systems RFP Templates
RFP templates for Point of Sale (POS) Systems help you establish your selection criteria faster, at lower risks and costs.

Point of Sale (POS) Systems Evaluation Center
Define your software requirements for Point of Sale (POS) Systems, see how vendors measure up, and choose the best solution.

Point of Sale (POS) Systems Software Evaluation Reports
The software evaluation report for Point of Sale (POS) Systems provides extensive information about software capabilities or provided services. Covering everything in the Point of Sale (POS) Systems comprehensive model, the report is invaluable toward RFI and business requirements research.

Documents related to » single point contact

Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

SINGLE POINT OF CONTACT:
8/15/2006 8:59:00 PM

Contact Optimization for Direct Marketers
In today’s complex, ever-evolving marketplace, the need to integrate marketing processes and channels has never been more apparent. Marketers are looking to maximize the value of each customer interaction, both inbound and outbound. Customer analytics is a critical function in leading this change. Find out how embracing analytics can help you evaluate campaigns, drive contact strategies, and enhance customer experience.

SINGLE POINT OF CONTACT:
2/27/2009 4:20:00 PM

Contact Centre Virtualisation
As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

SINGLE POINT OF CONTACT:
5/20/2008 4:47:00 PM

Contact Center Buyer’s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

SINGLE POINT OF CONTACT: contact center, call center, customer center, voip, voice over internet protocol, contact center outsourcing, contact center software, contact center world, contact center management, hosted contact center, contact center services, contact center consulting, call center contact center, contact call center, contact center call center, virtual contact center, call center contact, contact center analytics, cloud contact center, microsoft contact center, ip contact center, contact center technology, contact center metrics, contact center optimization, contact center recording, contact center on .
8/17/2012 4:46:00 PM

Lawson s Approach to the Retail Market
Lawson Retail Operations Suite solutions are built for high-volume retail enterprises and encompass a range of activities, including the management of item information, category planning and review, assortment, pricing, promotions, warehouse replenishment, multichannel ordering, store replenishment, forecasting, and order determination.

SINGLE POINT OF CONTACT: enterprise retail software, inventory management system, point of sale retail, point of sale system, point of sale systems, pos system, pos systems, retail business software, retail computer software, retail enterprise software, retail inventory management, retail inventory management system, retail inventory software, retail management, retail management software, retail management system, retail management system software, retail management system store operations, retail management systems, retail point of sale software, retail point of sale system, retail pos, retail pos software, retail .
9/24/2004

Outsourcing Management Software Tools: An Executive Point of View
Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor governance—after the deal is signed. For this reason, executives can benefit tremendously from outsourcing management tools, including third party vendors. Where and how do they work? And what is the cost in terms of time and money?

SINGLE POINT OF CONTACT:
12/19/2006 2:38:00 PM

3 Steps to Making Every Interaction Count
What happens between the time customers begin to research a product and the final purchase? They’re likely to check out your—and your competitors’—websites, retail stores, contact centers, and blogs. And each point of contact puts your company in a competitive situation. That’s why the most important issue is how your company tracks customer activity in today’s multichannel world.

SINGLE POINT OF CONTACT:
6/13/2007 4:47:00 PM

The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

SINGLE POINT OF CONTACT:
1/9/2007 9:08:00 AM

RFID ... For Customers?
Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

SINGLE POINT OF CONTACT: barcode inventory software, business inventory software, effective inventory management, inventory control, inventory control free software, inventory control management, inventory control programs, inventory control software, inventory control system, inventory control systems, inventory management, inventory management program, inventory management software, inventory management system, inventory management system software, inventory management systems, inventory management tools, inventory software, inventory software free, inventory software free download, inventory software small .
3/18/2005

PPM for Internal Departments RFP Template

SINGLE POINT OF CONTACT: PPM for Internal Departments RFP Template covers industry-standard functional criteria of PPM for Internal Departments that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your PPM for Internal Departments software project. Includes:
Portfolio and Project Management, Resource Planning and Scheduling, Customer Support and Contact Management, Time and Expense Management, Financial Management, Budgeting, and Costing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Product Technology

Cash Converters Canada Inc.
Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road.

SINGLE POINT OF CONTACT:
4/29/2005 9:33:00 AM