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Documents related to » single event resolution mis


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

single event resolution mis  Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents Read More...
High Performance Organizations Are Driven by the Power of Enterprise Business Events


single event resolution mis  tightly coupled with a single data source in a monolithic architecture. Management by exception : The framework should notify users on exception rather than as a routine matter. No user wants to be flooded with a variety of routine information even if it comes in the form of alerts . The important thing to recognize is that exceptions cannot be predefined. The ability to define exceptions should be in the hands of the end user rather than the system designer. Zoom in and zoom out : The framework should Read More...
Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact
There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing

single event resolution mis  and logistics, into a single integrated system (for more information, see Enterprise Applications The Genesis and Future, Revisited ). INPUT estimates the federal market for those products and services will grow at a 6.4 percent compound annual growth rate (CAGR) with civilian agencies accounting for the largest portion of spending—$3.4 billion (USD) by fiscal 2009. The Department of Homeland Security will lead civilian agencies in spending as it continues to consolidate redundant systems within the Read More...
Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which

single event resolution mis  related data in a single grid. From there, users can slice and dice the information by useful parameters such as product line, department or customer class, using pivot tables. They can also view data as a graph or chart displayed right inside the MAS 500 Desktop. In addition to the Business Insights Analyzer, MAS 500 version 6.3 contains usability enhancements in the key areas of distribution, manufacturing, and project accounting, such as: Improved Search Window Capabilities that make finding specific Read More...
Supply Chain Event Management Software Evaluation Report
Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business

single event resolution mis  Chain Event Management Software Evaluation Report TEC''s Supply Chain Event Management Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information Read More...
Some Belated Insights from, well, Deltek Insight 2010 - Part 2
Part 1 of this blog series started with me lamenting my inability to attend the Deltek Insight 2010 conference. However, I recently had an in-depth post-event

single event resolution mis   Read More...
Fujitsu Poised to (Inter)Stage Glovia''s Comeback Part One: Event Summary
Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu''s Interstage

single event resolution mis  and glovia.hub --into its single glovia.com product suite. The fully integrated solution should provide manufacturers with web-enabled functionality for product configuration, sales and service orders, and customer self-service. Since introducing these e-business applications in 2000, Glovia has worked to seamlessly incorporate them into glovia.com, which should also mitigate any brand and product positioning confusion issues of the past (see Will Glovia Glow Again Through Its Hub And VARs? ). This Read More...
Supporting New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them
Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and

single event resolution mis  New Data Sources in SIEM Solutions: Key Challenges and How to Deal With Them Security Information and Event Manager (SIEM) users face the pressure of high costs related to the selection of a SIEM product, its deployment, integration and day-to-day use. Such cost pressure stems from substantial initial cost of the product, additional expenses for specific hardware and third-party product licenses, etc. In the end, what was initially considered as an affordable price for the chosen SIEM solution Read More...
GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary
GXS, a business to business e-commerce pioneer, announced its acquisition of channel management specialist HAHT Commerce. However, despite a good complementary

single event resolution mis  Acquires HAHT Commerce for More Synchronized Retail B2B Data Part One: Event Summary Event Summary A refutation of the claim that the ongoing consolidation in the enterprise application space has of late largely been about pilfering install base, increasing market share, and saving the costs of economy of scale -based product, might be the recent merger of two players in the business-to-business (B2B) e-commerce arena, which claim that the rationale for their merger is to provide a more comprehensive Read More...
Stalled Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued
Oracle continues respond to the changing requirements of the market, by addressing the need for Wireless Internet support, application servers, and expanded ASP

single event resolution mis  Oracle Fumbling For A Jump-Start Kit Part 2: Event Summary Continued Event Summary Continued In its quest to further embellish its E-Enterprise suite, Oracle will bolster a new portal, wireless capabilities, business intelligence (BI), workflow features, new Business Objects for Java, and improved support for industry standards and competitive offerings. Oracle plans to introduce Wireless Internet self-service applications for non-PC devices in an upcoming release of its 11i Suite that will enable Read More...
An Executive’s Guide to Event Log Management Strategy
Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices

single event resolution mis  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. Read More...
SAP Bolsters NetWeaver''s MDM Capabilities Part One: Event Summary
SAP''s determination to become a service-oriented architecture (SOA) applications lingua franca evangelist through SAP NetWeaver might have been further shown by

single event resolution mis  should revolve around a single centralized repository of product information. It should be the system of record for all non-transactional product information and organizational intelligence about products, and eliminate data duplication and system redundancy across the enterprise. In effect, it should be the ERP for product information containing not only rich product content , but also other types of related information, such as supplier information, as well as one or more supplier-specific Read More...
Encompix--Thriving on Encompassing Complexity Part One: Event Summary
If Encompix has for any reason deliberately maintained its ETO-oriented (engineer-to-order) enterprise resource planning system as one of the best-kept secrets

single event resolution mis  Encompix, which has a single focus in the ETO market, has therefore recently captured a significant market and mindshare, particularly given that the following manufacturers have thereby decided to partner with the Cincinnati, Ohio-based (US) firm: Air Enterprises, Inc . of Akron, Ohio, a global leader in designing, engineering, manufacturing and supporting custom air handling systems. Cross Bros. Co ., a leading Rochester, New York (US), material-handling company dealing with high-quality custom Read More...
IQMS Finds a Quarter of a Million Dollars in Savings for Fellow Single-source Provider, Mar-Bal, Inc.


single event resolution mis  in Savings for Fellow Single-source Provider, Mar-Bal, Inc. Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

single event resolution mis  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...

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