Home
 > search for

Featured Documents related to »  single event resolution itsm

Software Test Tools
Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gatheri...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » single event resolution itsm


Study Reveals Top 10 Requirements for Improving Event Resolution in IT
A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe

single event resolution itsm  Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents Read More...
ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations
IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To

single event resolution itsm  a journey than a single project. This is why HP Software advises an incremental approach, one that focuses on specific initiatives that deliver tangible business benefits today, while they increasingly build for the future-establishing the capability of IT to run itself as a results-oriented service provider, partnering with the rest of the business to execute strategic objectives. With a wide array of integrated solutions in the HP Software portfolio to choose from, you can start wherever it makes most Read More...
Concur Aims To Be Single Point Of (Purchasing) Access
Concur began as a vendor of shrink-wrapped travel and expense tracking software, but is now making a play to be a major provider of self-service Internet

single event resolution itsm  Aims To Be Single Point Of (Purchasing) Access Vendor Genesis Concur Technologies, Inc. was incorporated in 1993 as Portable Software, and soon offered as its first product a shrink-wrapped retail application to automate travel and expense (T&E) reporting for individuals. It expanded its product line in 1996 by offering a client-server travel and expense package called Xpense Management Solution (XMS), and again in 1998 by bringing XMS to the Intranet. The Intranet version of XMS - recently renamed Read More...
TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston
According to TEC, selections for enterprise software such as ERP, ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a

single event resolution itsm  Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston TEC Offer Tools for Software Selection at Gartner''s Small Business Vision Event in Boston Montreal, June 5, 2006 MONTREAL - June 14, 2006 - According to TEC, selections for enterprise software such as ERP ( http://erp.technologyevaluation.com/press ), ECM, CRM, or SCM solutions may fail to meet requirements if an organisation undertakes a selection process without a comprehensive understanding of its unique business Read More...
Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Two: Event Summary Continued
During Insights 2003, Best Software announced several new industry-specific kits and a strategic acquisition in support of its vertical product strategy, which

single event resolution itsm  related data in a single grid. From there, users can slice and dice the information by useful parameters such as product line, department or customer class, using pivot tables. They can also view data as a graph or chart displayed right inside the MAS 500 Desktop. In addition to the Business Insights Analyzer, MAS 500 version 6.3 contains usability enhancements in the key areas of distribution, manufacturing, and project accounting, such as: Improved Search Window Capabilities that make finding specific Read More...
Event - Driven Optimization: A New Model for Supply Chain Execution in the Retail Industry
As retailers strive to reduce inventories and manage working capital more effectively, they need to streamline processes throughout the supply chain to provide

single event resolution itsm  optimization,catalyst,supply,IDC,management,retail Read More...
Geac Awakens On Its Deathbed - Part 1: Event Summary
While Geac might not need a white knight savior any longer owing to the profitable quarter and secured additional funding, the general feeling remains that the

single event resolution itsm  Awakens On Its Deathbed - Part 1: Event Summary Geac Awakens On Its Deathbed Part 1: Event Summary P.J. Jakovljevic - October 16, 2001 Event Summary  On September 5, Geac Computer Corporation Limited (TSE: GAC), a struggling Canadian supplier of enterprise management software, announced that net income from continuing operations of Can$17.2 million in Q1 2002, compared to a net loss from continuing operations of Can$43.2 million during the first quarter of the previous year. The results are Read More...
Fast ITSM Implementation and Efficient Process Work
The case company implemented an information technology services management (ITSM) system to support information technology infrastructure library (ITIL

single event resolution itsm  itsm implementation,itsm implementation plan Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

single event resolution itsm  customer relationship management,CRM,knowledge management,KM,service resolution management,SRM,KM software,live assistance,call center agents,customer segmentation,customer service,Pareto’s 80/20 Rule,customer satisfaction,online self-service solutions,live support Read More...
Exact Software--Working Diligently Towards the
By determinedly executing a number of both prudent and bold initiatives, including some that encroach into the new frontiers of enterprise applications (such as

single event resolution itsm  and portals into a single web-based application. Some high-level depiction of these modules follow below: In addition to offering traditional HRM features, e-HRM allows a company to maintain roles (jobs) and security levels related to employees and information crating the basis for electronic BPM. e-Logistics takes care of a company''s product, catalog, and price management data and enables users to share this information through an intranet as well as the Internet. e-CRM centralizes access to customer Read More...
TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout
Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the

single event resolution itsm  Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout The VAR community hosts the ERP Vendor Shootout™ in Dallas, Texas, from October 6 to 7, 2010 Montreal, QC, September 16, 2010 —Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in D Read More...
IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview
With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong

single event resolution itsm  Access Manager for Enterprise Single Sign-on: An Overview With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits. Read More...
TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto
According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event

single event resolution itsm  Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto TEC Presents Software Evaluation Methodology at Gartner''s Small Business Vision Event in Toronto Montreal, May 29, 2006 MONTREAL - May 29, 2006 - According to Gartner, 70 percent of IT projects fail or fall short of expectations. With the SMB market spending over $400 billion (USD) annually, event attendees targeting this immense market were most responsive to TEC''s stated objective of assisting SMBs in complex Read More...
Single Source or Best of Breed - The Debate Continues
This will never be a clear-cut decision - it is all about the trade-offs.

single event resolution itsm  the products from a single vendor or pick from other vendors who appear to better fit your needs? Do you go Single Source or Best of Breed ? In this discussion, two issues will be hotly debated with, in most cases, a trade off between the two extremes of having the best integration versus the best functionality. The opposing approaches will each claim they have both - but a few possible exceptions (I know these exceptions must exist) do not change the basic issues. Superior integration is very Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others