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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 single event resolution itsm

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Event Management Software Evaluation Report

Supply chain event management or supply chain network systems are a class of solutions designed to monitor, notify, analyze, measure, and control business process and execution types of activities. 

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Documents related to » single event resolution itsm

Study Reveals Top 10 Requirements for Improving Event Resolution in IT


A survey of existing IT event resolution processes suggests organizations are unsatisfied with current processes, despite the importance of ensuring that severe service outages do not occur. In fact, over 75 percent of participants identified significant gaps in existing processes. However, it is possible to identify the components of an effective interactive event notification platform to mitigate current process gaps.

single event resolution itsm  Detect Individual Events , Single-event Resolution , Just-in-time Event Resolution , Event Resolution Imaging , Technology Event Resolution , Event Resolution Imaging Learning , Event Resolution Quality , Confidential Resolution Process , Event-Resolution Efficiency , Enterprises Rate IT Event Resolution , Service Event Resolution , Method for Event Resolution , Challenges of the Event Resolution . Top 10 Requirements Identified   The Foundation of ITSM and Business Service Management   Contents Read More

ITIL v3: Supporting the Evolution of IT Effectiveness for Improved IT Operations


IT is often characterized as distinct groups pursuing individual agendas and launching disconnected initiatives to increase operational efficiencies. To overcome this, organizations need a set of capabilities that can help improve coordination between IT and the rest of the business while facilitating effective service management. Adopting foundational technologies and a best-practice benchmark is a good place to start.

single event resolution itsm  a journey than a single project. This is why HP Software advises an incremental approach, one that focuses on specific initiatives that deliver tangible business benefits today, while they increasingly build for the future-establishing the capability of IT to run itself as a results-oriented service provider, partnering with the rest of the business to execute strategic objectives. With a wide array of integrated solutions in the HP Software portfolio to choose from, you can start wherever it makes most Read More

Microsoft Keeps on Rounding up Its Business Solutions Part One: Event Summary


While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market.

single event resolution itsm  MBS products on a single, global code foundation built on the Microsoft Business Framework and .NET Framework , some time in 2006, when Microsoft is also aiming at coordinating the delivery of its next-generation Longhorn platform too. For the reasons above, and given the time-to-market urgency, the alliance with TXT seems a logical move. TXT''s demand planning and forecasting technology has been well-known in Europe, and existing and prospective MBS'' ERP system users should benefit from new capabilities Read More

Baan E-Commerce: a Wing, a Prayer & a Single Platform


Baan hopes e-Enterprise will put them on the e-commerce map.

single event resolution itsm  a Prayer & a Single Platform Product Background Recent industry estimates target the Business to Business e-commerce market to reach $1.3 trillion by the year 2003. Enterprise Resource Planning companies, like SAP, J.D. Edwards, and PeopleSoft are rushing to establish a foothold in this expanding market through the creation of e-business applications. These e applications are leveraging the Internet to connect suppliers, business partners, and customers in an effort to streamline business processes. Read More

Fujitsu Poised to (Inter)Stage Glovia's Comeback Part One: Event Summary


Glovia continues to provide astute solutions for manufacturers and service companies well beyond core ERP. Although, bundled with Fujitsu's Interstage infrastructure platform, low brand recognition outside Japan and nascent channel and traction for multiple products within the Fujitsu products' family will remain hurdles it must surmount. However, through a new partnership with Fujitsu Software Corporation and the backing of a resplendent and committed company, Fujitsu Limited, Glovia is now poised for a noticeable return.

single event resolution itsm  and glovia.hub --into its single glovia.com product suite. The fully integrated solution should provide manufacturers with web-enabled functionality for product configuration, sales and service orders, and customer self-service. Since introducing these e-business applications in 2000, Glovia has worked to seamlessly incorporate them into glovia.com, which should also mitigate any brand and product positioning confusion issues of the past (see Will Glovia Glow Again Through Its Hub And VARs? ). This Read More

Microsoft to Add "Encore" Functionality to MBS Great Plains 8.0 Part One: Event Summary


By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor (ISV) partner Encore Business Solutions, Microsoft Business Solutions (MBS) may find a way to counteract its archrival Best Software's superiority in the target market.

single event resolution itsm  MBS products on a single, global code foundation built on the Microsoft Business Framework and .NET Framework , some time in 2006 or later, when Microsoft is also aiming at coordinating the delivery of its next-generation Longhorn OS platform. Given the nonetheless immense development undertaking, which began at MBS even before its strategy was espoused in 2002 (see Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions ), the incremental approach towards building a more complete Read More

Benefits of a Single Database Solution: Improved Enterprise Quality Management from IQMS


IQMS appears to be raising the competitive bar for quality management among its ERP competition with a single database software solution and seamless ERP systems access.

single event resolution itsm  of a Single Database Solution: Improved Enterprise Quality Management from IQMS Benefits of a Single Database Solution Embedded third-party solutions in enterprise applications often deter small and medium enterprise (SME) customers. However, enterprise resource planning vendor, IQMS ( http://www.iqms.com ) has a value proposition that differentiates itself by gladly touting the benefits of a single database/single vendor software solution. Here, the one database rule creates ease of use, Read More

Automotive Supplier Supports Three Companies with Single Database, Improves Reporting




single event resolution itsm  Supports Three Companies with Single Database, Improves Reporting Read More

IBM Tivoli Access Manager for Enterprise Single Sign-on: An Overview


With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits.

single event resolution itsm  Access Manager for Enterprise Single Sign-on: An Overview With an increasing number of enterprise applications and access points, organizations face the challenge of providing convenient access while ensuring strong security. Enterprises need software solutions to help ensure that the right users have access to the right information in a timely manner. This white paper describes Tivoli Access Manager for Enterprise Single Sign-On, including its key features and benefits. Read More

Moxie


Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real-time information and have the intelligence to automatically react to dynamic data and external conditions. It is built on Microsoft Windows technology and does not require any proprietary hardware or software to display and manage the sophisticated content you expect it to display.Manage - Manage every aspect of your digital signage network from one applicationCreate - Combine an ever-growing list of supported content types on the same layout and preview your content in both real time and native formats. Schedule - Scheduling content in Moxie is easy. With a familiar calendar interface, setting up a schedule for your content’s display is a snapDisplay - Player management from a centralized location is now a reality. With Moxie, you can send content directly to your Player for display. Interact - Define the levels of interactivity in your content. Create sophisticated, interactive and real-time content by integrating your content and making it respond to data from external sources. Verify - Moxie’s logging feature adds proof-of-play for media content on your digital signage network.Control - Enforce access to Moxie’s functions by using your established network security protocols to administer permissions and access.

single event resolution itsm   Read More

The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part One: Event Summary


Sometimes, the enterprise applications market can produce many strange twists and turns, in addition to being tough for all and even cruel to some. The tale of Marcam, Baan, and SSA Global, whose paths have crossed, parted, and crossed once again since the early 2000s, might be an object case.

single event resolution itsm  not exactly as a single computing platform, must have been tempting, and was possibly lucrative, but every effort should have been made in order to avoid the kind of poor piled-up products'' execution, which partly led to Baan''s and Marcam''s pre-Invensys demise in the first place. While we in principle approved of Invensys'' move to provide manufacturers a solution that may satisfy most of their needs, creating functional connections between front office, ERP and plant automation applications was Read More

An Executive’s Guide to Event Log Management Strategy


Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues.

single event resolution itsm  Executive’s Guide to Event Log Management Strategy Archiving and logging standards place a great burden on network security professionals and IT administrators. When your routers, firewalls, and other devices are added to multiple servers, the volume of data that must be kept accessible can be tremendous. Learn more about event log standards and challenges, and how to implement a tool that can improve troubleshooting and diagnosis of incoming—and in-house—security issues. BEGINLYX Read More

ITT’s New “Global Vault” Achieves Vision of a Single Data Source


When it comes to product lifecycle management (PLM), unreachable information is as expensive as excess inventory lying in a warehouse. That’s why ITT Industries, a multibillion-dollar manufacturing enterprise, needed desperately to reach its goal of a single source of data for everyone, everywhere. Unfortunately, the transition would require overcoming serious resistance and cultural issues. Find out how they did it.

single event resolution itsm  Achieves Vision of a Single Data Source When it comes to product lifecycle management (PLM), unreachable information is as expensive as excess inventory lying in a warehouse. That’s why ITT Industries, a multibillion-dollar manufacturing enterprise, needed desperately to reach its goal of a single source of data for everyone, everywhere. Unfortunately, the transition would require overcoming serious resistance and cultural issues. Find out how they did it. Read More

Integrating Customer Relationship Management and Service Resolution Management


The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

single event resolution itsm  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More