Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.
Nonetheless, the forays of Siebel , the CRM leader, into hosting will also raise the bar through embedded workflow and analytics, built-in connections to back-office systems, and the provision to migrate and upgrade to the on-premise application. Besides this, Siebel claims the first and only industry-specific hosted software for industries like insurance, hi-tech, automotive, communications and media, financial services, life sciences, manufacturing, and consumer goods. It is the only one with fully