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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » sfa top business applications


Overcoming the Barriers of Stand-alone Business Applications
Small to medium businesses (SMBs) like yours are the lifeblood of the economy. However, you may feel you need an operational boost—one that transforms your

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New Vendor Acquisition Strategies in the Enterprise Applications Field
The latest acquisitions of SSA Global indicate a new phase in the vendor''s acquisition strategy and development cycle, and are furthering its goal to be number

sfa top business applications  ), sales force automation (SFA), online solutions, and e-commerce. Some marketing automation features are certainly top-notch, such as collaborative filtering (identifying cross-selling campaign opportunities based on past purchases), real-time data mining and decision-making (using static and dynamic customer attributes while the customer is browsing online), and predictive analytics capabilities (see Predictive Analytics; the Future of Business Intelligence ). Although SSA Global had some CRM Read More
Business Intelligence: 5 Things to Watch for in 2010
Business intelligence (BI) efforts can only result in a truly intelligent, agile business if they are driven by business goals—comprehensively deployed and

sfa top business applications  cloud-based solutions for CRM, SFA or related functions, work with your vendor(s) and/or reseller(s) to make sure those solutions interoperate with incumbent or planned BI solutions. If your organization is not yet in the cloud, educate yourself and your colleagues about what''s available; what works with what; and what makes the most sense given your organization''s specific needs, goals and resources. 3. BI and business collaboration will grow closer. During 2010, numerous innovative Read More
Microsoft Paints CRM Landscape On Lately A ‘Still Nature’ Business Applications Scenery
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash cushioned Microsoft has been putting

sfa top business applications  of Sales Force Automation (SFA), simple e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base, content authoring and approval workflow. These features are what the targeted customers likely need at this stage. An affordable, no-frills out-of-the-box application with minimal implementation risk and innate integration to MS Outlook, web browsers, and MS Exchange will likely strike a chord with this market segment. Possibly Read More
Enterprise Applications--The Genesis and Future, Revisited Part Four: Another Step in ERP Evolution
Within recent years, enterprise resource planning (ERP) has been redefined as a platform for enabling collaborative e-business globally. Originally focused on

sfa top business applications  to sales force automation (SFA) and even broader CRM;, to business intelligence (BI) and business-to-consumers (B2C) ; and business-to-business (B2B) e-business tools to name only some —and demanding that they be integrated into their ERP backbone (see Can ERP Meet Your eBusiness Needs? ). Users'' visions of ERP are evolving from tactical to strategic, and users are no longer willing to choose between integration and function, since the one-stop-shop offering should mean that the releases are Read More
Boost Productivity By Merging Enterprise Applications
In the aberdeen report, do more with less: merging enterprise applications with desktop tools, learn how integrating enterprise applications with d...

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Integrate Business Planning for Dynamics NAV
Developed based on the role-tailored integrated business planning model (RTIBPM), the Microsoft Dynamics NAV integrated business planning system automates much

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Crossing the Chasm between IT and Business Teams with New Approaches to Business Intelligence
For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be

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The Five Styles of Business Intelligence: Industrial-strength Business Intelligence
If you’re not on top of the range of business intelligence (BI) functionality that has evolved over the past 15 years, this framework can help. There’s a

sfa top business applications  costs, delays, and user dissatisfaction. Learn about a solution that covers the five different styles of BI functionality. Read More
Why Business Intelligence Makes Sense for Midsize Companies
Business intelligence—or decision support—allows you to better understand, analyze, and predict what’s occurring within your company. BI turns data from

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Five Tips for Saving Money on Your Business Phone System
With recession looming and profit margins under siege, the last thing any company needs is a capital-draining business phone system. Fortunately, today’s voice

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